"My experience with purchasing a car from Genna Cecil has..."
My experience with purchasing a car from Genna Cecil has been unmatched. She makes the car buying process so comfortable and seamless. She worked with me the entire time and accommodated me throughout the process. Mercedes Benz of Huntsville and Genna Cecil have made me a life long costumer and i look Forward to doing business with them next time I’m in the market for purchasing a vehicle!
"Genna is the reason I come back to Mercedes Benz..."
Genna is the reason I come back to Mercedes Benz Huntsville. She is a pleasure to work with and is always fair and treats people with respect. She seems to know everything about the cars and is always willing to help. She is the absolute best!
"This is the first luxury vehicle I have ever bought. I..."
This is the first luxury vehicle I have ever bought. I bought my wife a 2020 GLB for her birthday. I can't be any more grateful for the wonderful top-notch service graciously given by Genna. This was the easiest and least stressful experience I have ever had purchasing anything, especially a vehicle. Even walking through the doors for the first time ever (after Genna already assisted me with picking a GLB-sending me specs, pics, answering questions, and completing financing) I was greeted by the sales manager Max. Even though I only mentioned the GLB was for my wife's birthday one time during my phone interactions with Genna, she had placed the bow on the vehicle (very nice surprise for my wife and I). Everyone was very friendly, professional, and willing to help in any way. Luxury service to go with a luxury vehicle indeed! Thank you to Genna and the MBHSV for everything!
"Fantastic Experience! "
- Best Life
From start to finish my experience was fantastic! I purchased my 3rd Mercedes this week and have no intention of ever working with another dealership. Consistently this dealership provides fantastic service and all the employees go above and beyond to make sure the customers are happy. This was my first experience with Genna Cecil and she is a fantastic saleswoman. Wonderful to work with start to finish.
"Genna and Scott were great! This is the second vehicle I..."
Genna and Scott were great! This is the second vehicle I purchase at this dealership and although my first experience was not good at all, this is a new team and they were great. I built my car so I got everything that was important to me. I’ll keep this one for a while, because I truly love everything about it. There will be a next time and I’ll custom build it as well. It make take longer to get it but it’s worth the wait. It certainly was a happy day for everyone when I took it home. They truly tried everything they could to keep my payments and interest low. They succeeded! Thank you guys for all your help!!
"Genna took such good care of me. Mercedes was the last..."
Genna took such good care of me. Mercedes was the last place I thought I would find a car for me. They are the BEST!!!! Thank you for the great customer service and going the extra mile to make me feel special!!!!
Other Employees Tagged:
Working with Genna was the best experience ever! She made me feel 100% comfortable and answered all of my questions with such patience. She was very attentive and ensured that I received the best service. Overall, the Mercedes Benz of Huntsville team truly exemplifies extraordinary customer care! There was not an idle moment for me. Many of their team members went above and beyond to contribute to the excellent service. I left the establishment feeling like family.
"Fantastic Car Shopping Experience!"
- Satisfied Customer For Sure
This Dealership really makes you feel like family! This was my 2nd Mercedes C-class. Genna Cecil is my go to girl! She has an outstanding knowledge and has always answered every question I have ever asked. Her bubbly personality is definitely a plus. John Totten was also very helpful to set my car up with apple CarPlay. If your looking for a dealership that is knowledgeable with great customer service then Mercedes of Huntsville is highly recommended in my book!
Other Employees Tagged:
"Used Nissian Altima"
I found a the car I was looking for at the Mercedes dealership and the experience was awesome. No pressure tactics and they negotiated with me for a great price on a used car for my daughter. Genna was awesome and very knowledgeable. She was very responsive to my emails with questions I had. If you need a vehicle at Mercedes, ask for Genna!!
"Great Experience "
Genna was highly professional, friendly, great communicator and provided us with a awesome buying experience. We will definitely use her for our next vehicle purchase.