Geoffrey Randall | Page 7

Randall he a wonderful nice men This men he very nice,he help people to get a better deal car,he patient,he talk to you very nice,everytime he said come to get your car,I like this d This men he very nice,he help people to get a better deal car,he patient,he talk to you very nice,everytime he said come to get your car,I like this dealerships. More

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Great sales experience with Geoffre, from beginning to end. Geoffrey made our car buying experience very good. He walked us through the process and made it easy. I would definitely recommend them to everyone. Geoffrey made our car buying experience very good. He walked us through the process and made it easy. I would definitely recommend them to everyone. More

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Tahoe with Faulty Engine sold Do not expect ANY level of customer service here. I bought a used CHEVROLET Tahoe here with 72000 miles on it and 9 days later discovered that the mot Do not expect ANY level of customer service here. I bought a used CHEVROLET Tahoe here with 72000 miles on it and 9 days later discovered that the motor was completely shot and was only running properly while I was in possession due to all of the engine fluids being flushed and replaced, thus masking the true condition. The vehicle arrived at Steve Rayman Chevrolet with an already diagnosed faulty engine that needed to be replaced. This did not show on the CarFax but was detailed by the previous service provider merely days before Steve Rayman Chevrolet purchased/traded it from the previous owner. Steve Rayman claims that they did absolutely no inspection on the CHEVROLET Tahoe I bought before they put it on the lot for sale. They supplied me with a faulty, dangerous vehicle and will do nothing to remedy the problem. 9 DAYS!!! I was told by Geoffrey(sales) and Dan(Finance) that my Tahoe came with a 3 month/3k mile POWERTRAIN warranty. When I called in the issue, the entire "team," including Steve Rayman, claimed that I was never told of such warranty and that I was on my own. I asked Dan while signing the car over to myself, that if I signed the As-Is paperwork would it interfere with my dealer powertrain warranty? He said that it would not as it is built into the vehicle's file and requires no formal paperwork. After several days of pleading Steve offered to put a USED engine in for $4,000...unacceptable. He told me that if I knew better, I would expect major problems from a model year 2000 vehicle. I trusted that they inspected and deemed the Tahoe up to their standard. This is a low mileage vehicle, regardless of age. This dealership has NO CARE for the customer whatsoever, and only looks at the bottom line. Sometimes, as an honest business person, you must do what's right and stand behind you WORD, and your product. Buyers, take your business to an honest, ethical, professional team that will do what is necessary to secure your business and satisfaction. It's that simple. More

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