Very good did what I needed and the time it took was what
they told me
they told me
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by VINCEJUNKINS
Verified Customer
Verified Customer
Service Price Transparency
Nov 04, 2026 -
Richard Bazzy's Shults Ford of Wheeling responded
Knowing the service on your Ford F-350 met your needs and matched the promised timing is rewarding for our team. Thank you for the five star rating!
I have been receiving emails from this company for
months, I do not have a vehicle with them, do not live in their state,, have contacted them to remove my email from this guys account and they have n
months, I do not have a vehicle with them, do not live in their state,, have contacted them to remove my email from this guys account and they have not. Obviously this says a lot about their service and client information because they share his updates with my email. Remove my email promptly please. I would say becareful if using this company
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by lisaxaguilar
Verified Customer
Verified Customer
Brandon was very courteous and helpful.
I was satisfied with my service and maintenance person.
I was satisfied with my service and maintenance person.
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by lconley47
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2026 -
Richard Bazzy's Shults Ford of Wheeling responded
We’re happy the service on your Ford Escape met your expectations and that our team provided considerate, attentive support.
Everyone was nice an on schedule appointment, service
Writer was good an secretary always great & friendly.
Writer was good an secretary always great & friendly.
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by frankduymich13908
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Service writer. & Rodney
Oct 23, 2026 -
Richard Bazzy's Shults Ford of Wheeling responded
Thank you for the five-star rating! We’re pleased our service writer and front desk team provided timely, welcoming support. We look forward to serving your Lincoln MKZ again.
Customer service was great, Brandon in finance was very
patient and helpful, i will continue to buy from Shults
patient and helpful, i will continue to buy from Shults
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by MIKEKALINOWSKI94
Verified Customer
Verified Customer
Oct 17, 2026 -
Richard Bazzy's Shults Ford of Wheeling responded
Hearing that Brandon’s patience and support during your used Ford Taurus purchase made a difference means a lot to our team. We’re honored you chose our dealership and look forward to assisting you again.
They were supposed to pick my truck up for an appointment
at 9:30. , they didn’t come till 12:30 for an oil change. They did not charge me for the oil change and they picked up my truck and delivered back no
at 9:30. , they didn’t come till 12:30 for an oil change. They did not charge me for the oil change and they picked up my truck and delivered back no charge! Awesome
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by MTOTO84687
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2026 -
Richard Bazzy's Shults Ford of Wheeling responded
Knowing that you appreciated our pickup and delivery service and the complimentary oil change means a lot to our service team. We’re pleased we could take care of your Ford F-150’s oil change at no charge.
Great great great great great great great great great
great great great great great great
great great great great great great
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by STAN.TWAROG
Verified Customer
Verified Customer
Service Price Transparency
Oct 16, 2026 -
Richard Bazzy's Shults Ford of Wheeling responded
Thank you for the five-star rating of the service on your Ford F-250. Knowing our team provided care worthy of so many “greats” is rewarding.
Cody was very thorough and gave great advice.
We talked about filters and tires.
Thank you.
We talked about filters and tires.
Thank you.
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by brandon.pauls
Verified Customer
Verified Customer
Service Price Transparency
Oct 13, 2026 -
Richard Bazzy's Shults Ford of Wheeling responded
Thank you for the five-star rating. We’re glad our team could provide thorough advice on filters and tires during your Ford Escape service.
Service team was friendly and knowledgeable, on time and
did nice job of handling my vehicle
did nice job of handling my vehicle
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by whghrd2002
Verified Customer
Verified Customer
Service Price Transparency
Oct 11, 2026 -
Richard Bazzy's Shults Ford of Wheeling responded
Knowing that the service on your Lincoln Nautilus was timely and handled with expertise is rewarding. Your praise of our team’s friendliness and knowledge means a lot to George and all of us.
They did a good job fixing our clutch but took several
weeks to get the parts
weeks to get the parts
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by JLONGOCIU
Verified Customer
Verified Customer
Service Price Transparency
Oct 12, 2026 -
Richard Bazzy's Shults Ford of Wheeling responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Richard Bazzy's Shults Ford of Wheeling.