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George Czapp
George Czapp at Richard Bazzy's Shults Ford of Wheeling

George Czapp

Service Manager

Richard Bazzy's Shults Ford of Wheeling

95 Robinson Dr
Triadelphia , WV 26059

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4.8
67 Reviews
4.8

67 Reviews

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67 Reviews of George Czapp

August 28, 2026

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Employee Rating

My truck wouldn’t start and had to be towed in. They kept it inside while it waited for its appointment. They got it done early! I love that the drivers brought it back to me. I like the mobile ser More

by MelKane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

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Aug 28, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Our service team is pleased we could complete your Ford F-250 service ahead of schedule and have our drivers return it to you. Knowing that our mobile service and coupons made the process easier means a lot to our team.

August 26, 2026

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Employee Rating

I always get good service. They are always on time, everyone is very helpful. Thanks! More

by T.SCHMIDT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeArdo

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Aug 26, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Knowing that our team is consistently on time and helpful when servicing your Ford F-150 is rewarding. Your continued trust means a lot to our service team.

August 20, 2026

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It was a very quick and efficient service. Bryon is very professional, he followed up timely! More

by khessgwen
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Knowing the quick and efficient service met your expectations is rewarding. Hearing that our team could follow up promptly and professionally on your Lincoln Continental means a lot to our service department.

August 20, 2026

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Employee Rating

Prompt friendly greeting, text message allowed me to follow progress. Manager came out when done with keys and told me any issues don't hesitate to call and shook my hand. Couldn't ask for better. More

by mysliwiec73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 20, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Hearing that you found our text updates helpful during the service on your F-250 means a lot to our service department. Knowing you felt supported by our manager’s friendly handoff and offer to assist is truly rewarding.

August 16, 2026

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Took my cellphone number but never called me when my service was completed just bad business! More

by MARIANNKUBIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 20, 2026

Richard Bazzy's Shults Ford of Wheeling responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 16, 2026

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Employee Rating

Staff was great! ! Mr. Auber took good care of me and my car!! I’ll be back for next service date! More

by EULLOM
Service Price Transparency
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Recommend Dealer
Yes
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Aug 16, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for the five-star rating! We’re glad our service team provided excellent care for you and your Ford F-150, and we look forward to your next service visit.

August 07, 2026

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Employee Rating

Always prompt and professional. Always willing to answer questions, and patient. Explains the details of the work. More

by LPATRICK215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Davis , Not sure who Dexter and Ben are?

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Aug 07, 2026

Richard Bazzy's Shults Ford of Wheeling responded

We’re glad our team could provide efficient, expert care for your Lincoln Corsair. Knowing you appreciated our patience and clear explanations means a lot to our service department.

August 03, 2026

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Employee Rating

VERY FRIENDLY COURTEOUS AND HELPFUL GETTING ME TO MY CAR. $0.00 COST AS I HAD A COMPLIMENTARY OIL CHANGE COUPON More

by SANDY.R.LEMLEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 03, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for the 5-star review. We’re glad George and our team provided friendly service and got you back into your Ford Bronco Sport with that complimentary oil change. We look forward to your next visit.

August 01, 2026

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Employee Rating

Fast courteous service - staff was polite - showroom and waiting area clean comfortable plus the coffee was a bonus More

by dhennen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 01, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for noting our prompt and courteous service. We’re pleased our team made you feel welcome and that you found our Ford showroom and waiting area clean and comfortable. We’re glad you enjoyed the coffee and look forward to assisting you again.

August 01, 2026

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Employee Rating

Great service;; phenomenal staff! Fair and honest service from Zack! Keep up the excellent work! More

by CAMPW3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Holt, Dexter Hazel

Print
Aug 01, 2026

Richard Bazzy's Shults Ford of Wheeling responded

Thank you for the five-star rating on your Ford F-150. We’re glad our team delivered fair, honest service and appreciate your kind words about our staff.

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