Gerald Tsang | Page 5

Such an easy experience James was great - he was funny and personable. The van was missing the additional 8th seat and he made sure that he found a replacement before we came James was great - he was funny and personable. The van was missing the additional 8th seat and he made sure that he found a replacement before we came back to pick it up. He wasn't there when we went to pick up the van so Gerald helped us out. He was very thorough and made sure that we were comfortable with everything, and took the time to explain things in detail. More

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Honda West - New Vehicle Purchase The dealership staff was a pleasure to deal with, keen to answer the many questions we had, flexible in attending to the customer's needs, respectful The dealership staff was a pleasure to deal with, keen to answer the many questions we had, flexible in attending to the customer's needs, respectful and genuinely interested in providing a quality service. More

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Very knowledgeable and supportive staff We just bought our CR-V touring. Gerald is really helpful and supportive. He goes beyond his duty to help meet your needs. We had really fun experienc We just bought our CR-V touring. Gerald is really helpful and supportive. He goes beyond his duty to help meet your needs. We had really fun experience. Thanks Honda West! More

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Great Customer Service Easy to deal with, I was a walk in looking to see a vehicle I had been researching and possibly take it for a test drive, Gerald walked my daughter an Easy to deal with, I was a walk in looking to see a vehicle I had been researching and possibly take it for a test drive, Gerald walked my daughter and me through all the features and we went on a test drive but it wasn't the right fit, I was planning to go out of town to look at another type of vehicle I had found that interested me, but they had one there that was within my preferred price range, and it felt like the right one when I drove it. Paperwork and financing was easy and non-intimidating, thanks Gabe! Matt walked through the features again on the day I picked it up, ensuring I was comfortable with everything. Very happy with my experience at Honda West! More

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