Gianna Guerrero | Page 5
New Car Sales Associate
Don Davis Nissan
1320 I-20 Frontage Rd
Arlington, TX 76018
Languages Spoken
English
Spanish
236 Reviews
Write a Review236 Reviews of Gianna Guerrero
June 07, 2023
First time buying a car! Came out with two vehicles ! Great team,Thank you for all the help and knowledge! Very please ! Came out with two vehicles ! Great team,Thank you for all the help and knowledge! Very please ! More
Other Employees Tagged: Javier Alvarado, Khaled Elhamad
May 19, 2023
GI GI is an outstanding car sale woman. She is very courteous and very friendly to us, on top of all this, she is very knowledgeable about my Nissan Rogue. She is very courteous and very friendly to us, on top of all this, she is very knowledgeable about my Nissan Rogue. More
May 11, 2023
We had a very good car buying experience at Don Davis Nissan mostly due to our sales person, Gianna Guerrero. We purchased a Rogue SL in 2017 and helped my sister in law purchase another in May/23. From Nissan mostly due to our sales person, Gianna Guerrero. We purchased a Rogue SL in 2017 and helped my sister in law purchase another in May/23. From the first contact to searching for exactly what she was looking for to picking up the Rogue Gianna made us feel comfortable and was very patient with us explaining the new technology to an “older”generation. LOL All kidding aside, she is one of the most professional and knowledgeable sales persons we have ever worked with. I would recommend Don Davi Nissan and have Gianna Guerrero help you get the car you are looking for! More
Other Employees Tagged: Khaled Elhamad
April 25, 2023
Worst experience ever. From a service department to the general manager.. The GM was ok in sending me on my way and didn’t care to lose any future business… Which he has l From a service department to the general manager.. The GM was ok in sending me on my way and didn’t care to lose any future business… Which he has lost mine… And corporate could have cared less too… Purchased a 2023 Nissan Altima SR 2.0 on December 26th 2023 and wanted to add fog lamps.. Dropped off the car February 2nd 2023 to get the service done.. Well come March I started to call regarding my car and wasn’t getting any answers.. March 15th I get to pick up my car and no fog lamps. The offer for an aftermarket bumper and fog lamps was given to me. I said why would we do that to a brand new car. It took them a month a half to tell me they couldn’t do something they said they can do at the time of selling me the car.. Well I sat down with the sales manager to find a solution.. We agreed on installing a dash cam, interior accent light and exterior panel lights.. Well two weeks later they I have not heard from anyone… Again!!! So I start calling and calling and no feed back.. So I call the GM- Jason Barling.. Well he went to investigate and walked me with what the issue was now.. At this point I am frustrated and choose not to work with this dealership any longer.. So the GM says ok I will refund you, your money and you can pretty much take your business else where. I told him that he’s not ever trying to save the business… He simply said well there’s nothing else he can say or do to make it better for me. So it’s best he refunds me my money for the fog lamps and for me to take my business else where because they have failed me and can’t make improvements… I was in wow. Also tried talking to someone at Corporate to file a complaint. Spoke to a Monica and she was going to look into it and call me back.. So at the compórtate level turned out to be the same. No call back and won’t take my call…. So I will never step food at Don Davis Nissan for maintenance of my vehicle or to purchase a new car… This caused anxiety to be sold a car with a false promise of fog lamps can be installed… Definitely worst experience ever…. More
Other Employees Tagged: Keith Eason , Khaled Elhamad, Robert Hernandez, Jeremy Johnson, Sammy Neria, Jason Barling- Didn’t care for customer satisfaction.
April 23, 2023
I came as a Car Pro listener planning on test driving a couple of cars. I was quickly introduced to Gianna Guerrero. She quickly had the two cars available for us to drive and continued to be very helpful. couple of cars. I was quickly introduced to Gianna Guerrero. She quickly had the two cars available for us to drive and continued to be very helpful. We decided we were interested in buying the Murano and Gianna professionally walked us through the process. We were surprised to be driving away in our new Murano in about 3 hours. Gianna was a pleasure to work with as was the young man in finance whose name I can't recall. This was a thoroughly pleasurable experience. Friendly, professional people and a win/win business transaction! More
Other Employees Tagged: Stephen Nguyen
April 10, 2023
Dealer is good I was able to get a new car, but I am still getting letters saying i am not approved,I just don't want to lose my new car. still getting letters saying i am not approved,I just don't want to lose my new car. More
Other Employees Tagged: Ngozi Echebelem, Stephen Nguyen
April 06, 2023
Ask for Gigi she is the best. She got me in a nice vehicle and understood mg concerns and needs. She got me in a nice vehicle and understood mg concerns and needs. More
Other Employees Tagged: Quincey Martin , Jeremy Payne
February 03, 2023
Have been buying from Don Davis Nissan since 2001. Today 2/2/23 just completed the deal on a Maxima Platinum for my wife. This now makes 3 cars in the past 47 months that Gianna has handled the proces Today 2/2/23 just completed the deal on a Maxima Platinum for my wife. This now makes 3 cars in the past 47 months that Gianna has handled the process. She is great to work with. Intellectually sharp, very detailed & impeccable customer service skills. She is everything your looking for in a Salesperson. More
Other Employees Tagged: Khaled Elhamad

