Gildardo Esquivel

I had a great experience! From selecting a car online and checking availability, to a prompt follow up, quick time scheduled to come see the vehicle followed by a video provid From selecting a car online and checking availability, to a prompt follow up, quick time scheduled to come see the vehicle followed by a video provided by the salesman in advance. Then through the purchasing and financing stages, everyone was very kind and helpful! More

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Wally is a great salesman! He is very knowledgeable and through. I recommend Waukesha Kia. He is very knowledgeable and through. I recommend Waukesha Kia. More

by ERGEYER Verified Customer Verified Customer

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Helped us get a deal done quick and easy without any notice or warning that we were coming in. notice or warning that we were coming in. More

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By Graphthar's hammer! What a savings! I had a great time and would reccomend them to anyone. Mike was fantastic! What a savings! I had a great time and would reccomend them to anyone. Mike was fantastic! More

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The only thing bad i would say is I was there long time, but the customer service was excellent. but the customer service was excellent. More

by PIETSCHCLAYTON Verified Customer Verified Customer

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The remodeling going on at the dealership detracted from the experience. Walking back and forth from one building to another was not the best. the experience. Walking back and forth from one building to another was not the best. More

by TERRY.ANDRUS Verified Customer Verified Customer

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My salesperson was Julia. She listened to what I wanted and didn't try to push me towards a different car. Julia is very nice and easy to work with. She listened to what I wanted and didn't try to push me towards a different car. Julia is very nice and easy to work with. More

by nrmccarthy12 Verified Customer Verified Customer

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Had been messaging with Riley throughout the week on a few vehicles that they had. During that time found a nearly identical model and trim at another dealership at a better price point. I had explain few vehicles that they had. During that time found a nearly identical model and trim at another dealership at a better price point. I had explained that I would be coming from over an hour away and asking to be respectful of my time. I asked if they would be willing to match or come close to the other dealer and was told they would match it if I financed through Kia (I have the text screenshots to prove it). This was the same make, model, trim but only a different color which they were fully aware of before making the promise. The sales manager was incredibly unfriendly, rude and condescending. Threw the paperwork on the desk and said that there would be no further discussion. After reviewing the paperwork the price was not what was promised during communication. So somebody lied, either Riley asking their manager about the price match or the manager actually not wanting to price match just to get me in the door. Neither of which have the people skills or sales ability to overcome blatant dishonesty. More

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Michael Mayweather is the real deal. He made the process smooth and did good preparation ahead of time. I highly recommend him. Thank you for helping me purchase my beautiful Chevrolet E He made the process smooth and did good preparation ahead of time. I highly recommend him. Thank you for helping me purchase my beautiful Chevrolet Equinox. More

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Five stars all the way around! We had an exceptional end-to-end experience at Russ Darrow Kia of Waukesha. The initial Sales process was seamless and professional—thanks to the ded We had an exceptional end-to-end experience at Russ Darrow Kia of Waukesha. The initial Sales process was seamless and professional—thanks to the dedication of the entire team, including Ben, Gil, and Michael. The paperwork and financing with Ann was fast and transparent. Most recently, the Service department, led Assistant Service Manager Kaitlyn, proved to be truly outstanding. She handled my K5 vibration issue with effortless professionalism, providing proactive updates without being prompted. She treated a subtle concern seriously, moved quickly, and ensured I felt taken care of from start to finish. Kaitlyn's level of care sets the benchmark for service excellence. More

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