Gina Mastrovito-Smith
Gina Mastrovito-Smith at Mastrovito Hyundai

Gina Mastrovito-Smith | Page 28

Customer Care Manager/Community Events Coordinator/Reception

Mastrovito Hyundai

5194 Commercial Dr
Yorkville, NY 13495

Contact Me
4.9
277 Reviews

Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!

Dealership Experience

5 yrs

Specialties & Trainings

Education/Leadership

Customer Service

4.9

277 Reviews

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277 Reviews of Gina Mastrovito-Smith

October 01, 2021

Dealership Rating
Employee Rating

Everyone was very nice from the greeting at the door to the final purchase. We ended up getting the exact vehicle we wanted and are sure to let all our friends know if the exceptional service we received. More

by Kellt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Aldin Mekic , Hai Le, Max Carbone

Oct 04, 2021

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We appreciate your business and are happy to hear that you received exceptional service from start to finish! That is our goal and it is very important to us. We look forward to seeing you again in the future! #makeyourmovetomastrovito!

September 21, 2021

Dealership Rating
Employee Rating

My wife Rosemary Pezzulo leased a car for the first time. She was introduced to Dominic who was very helpful in helping her to decide if this was good for her. Obviously, it was. He did a fantastic job in he More

by nickjp54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Dominic Altamura

Sep 21, 2021

Mastrovito Hyundai responded

Thank you very much for this review! We are happy to hear that you received exemplary service from Dominic! It is very important to us that everyone receives family-friendly and helpful service that assists with the overall car buying/leasing experience! We appreciate your business and thanks again for #makingyourmovetomastrovito!

September 13, 2021

Dealership Rating
Employee Rating

These people are true professionals. They make the buying experience comfortable with zero pressure. Frank and his staff are top notch. More

by giruzzig@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith , Shawn Zawatski, Tony Licari is a true pro. 5 stars.

Sep 14, 2021

Mastrovito Hyundai responded

Thank you very much for taking the time to complete this review! We are happy to hear that your car buying experience was comfortable and professional. We greatly appreciate your business and look forward to seeing you in the future! Thank you again for #makingyourmovetomastrovito!!

September 13, 2021

Dealership Rating
Employee Rating

Relaxed pleasant atmosphere. Everyone was so friendly and helpful. I ended up getting a lot more vehicle than I originally was looking for but at the same price. Awesome!!! More

by apapman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Dominic Altamura, Shawn Zawatski

Sep 13, 2021

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are so happy to hear that you are happy with the vehicle you purchased. Above all, knowing that your car buying experience was friendly and helpful...is most important to us! We value you as a customer and look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito

September 02, 2021

Dealership Rating
Employee Rating

A pleasure to deal with from start to finish! Frank, Kris and staff pay attention to every detail and make everything easy. If you want an optimal purchasing experience this is the dealership! More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito, Kristian Smith , Dzenan Karajic

Sep 07, 2021

Mastrovito Hyundai responded

Joe - Thank you so much for completing this review! We sincerely appreciate your business and customer loyalty. We are happy to hear that your car buying experience was easy and positive! Thank you so much for the recommendation and for #makingyourmovetomastrovito!

August 26, 2021

Dealership Rating
Employee Rating

Great job team! Very happy that my son bought his first car from the Mastrovito family! We will definitely return again for the next ride! More

by bhansen5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kristian Smith , Max Carbone

Aug 27, 2021

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that you had a great car buying experience, that is very important to us! We would like to wish your son the best of luck on his new vehicle and look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito

August 03, 2021

Dealership Rating
Employee Rating

Great to work with. Gave a good trade in price. Moved in a timely fashion. Great customer service and very professional. Would highly recommend to anyone More

by yfdfirefighter08
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mastrovito , Hai Le

Aug 21, 2021

Mastrovito Hyundai responded

Thank you very much for taking the time to complete a review. Your feedback helps us continue to provide a helpful, prompt, and family-friendly environment here at Mastrovito Hyundai. We are happy to hear that your received professional and timely customer service. That is very important to us! We look forward to seeing you again in the future! Thank you again for #Makingyourmovetomastrovito!

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