Ginny Polizzi
Ginny Polizzi at Hamilton Volkswagen

Ginny Polizzi | Page 42

service writer

Hamilton Volkswagen

2200 Route 33
Hamilton Square, NJ 08690

Contact Me
4.6
1,014 Reviews

Dealership Experience

31 yrs, 2 mos

Industry Experience

36 yrs, 3 mos

4.6

1,014 Reviews

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1014 Reviews of Ginny Polizzi

July 26, 2022

Dealership Rating
Employee Rating

Everything was very good. Happy with the service happy with the staff just a nice place to do business More

by ptumminia29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 21, 2022

Dealership Rating
Employee Rating

Pleasent and efficient work done in a timely manner I like the experienced mechanics they have and Mike went back and corrected my paperwork to extend the coupon discount from there website More

by anyafat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kayes , Mike the mechanic

July 18, 2022

Dealership Rating
Employee Rating

They changed me to replace a back up light bulb when it was a bad wire connector, I got a loaner car the gas gauge indicated full I returned car with gas gauge indicating full I was charged 20.00dallars I More

by albertsala
Recommend Dealer
No

Other Employees Tagged: Michael Kayes , Tom Pittman, Ginny very nice

Jul 19, 2022

Hamilton Volkswagen responded

Hi Albert, I wanted to take a minute and reply to your survey. I see on 6/9/22 you had message on your dash that said check reverse bulb. We in fact found a burned out reverse bulb. We replaced the bulb at your approval. The message was no longer on the dash. When the car came back on 7/15/22 you stated the bulb was out again. When we checked it, we found the bulb was not blown but that there was a bad connection with the bulb and the holder. Once we addressed that the bulb was working as it should be. You were not charged anything. The only thing you paid for was the original bulb that was burned out. As for the gas, the tank was not full when you returned it. It took $20 at the pump which is what you were charged. You drove 176 miles. The gauge was at 7/8 of a tank. At 7/8 of a tank the LED indicator is next to the "F" on the gauge but there is one more LED above the "F" indicating the tank is full. I personally over see the loaners and was the one that put the needed gas back in. We ask all our customers to replace the gas that they use while in the loaner vehicle. I am available to discuss this further should you have any questions. Thank you, Mike Kayes Service Manager HVW Inc. 609-249-8039

Jul 19, 2022

albertsala responded

I will not give you any more business when I buy my next vehicle I ll let you know what you missed out on.

Jul 19, 2022

albertsala responded

Don't shop there

July 16, 2022

Dealership Rating
Employee Rating

They are very professional, reliable and always willing to go the extra mile. I have been a customer since 1999. I look forward to dealing with both the sales and service departments. More

by Darryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kayes

Jul 16, 2022

Darryl responded

Great dealership for sales and service.

July 13, 2022

Dealership Rating
Employee Rating

Always excellent service here Abd the representatives are pro’s at keeping you informed and things moving quickly More

by Victoria G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 12, 2022

Dealership Rating
Employee Rating

Took care of my car at time schedule and was very professional , friendly and courteous . More

by HBSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kayes

July 11, 2022

Dealership Rating
Employee Rating

My 1st time at this facility it was a great experience. Will come back again. More

by kimmbaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 08, 2022

Dealership Rating
Employee Rating

This dealership is a dealership that shows and exemplifies the proper quality and workmanship of More

by Rollsroycedaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kayes , Tom Pittman

July 08, 2022

Dealership Rating
Employee Rating

The only place I will bring my VW for service. Quick, courteous, professional, and fairly priced. Excellent job as usual. Thanks! More

by RJBUCKWHEAT1@VERIZON.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 01, 2022

Dealership Rating
Employee Rating

Had the continuing free oil changes once a year, and get tires rotated at the same time. Keeps tires lasting longer. Always still amazes me that when the front tires get put on the back and the back tire More

by ceng0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kayes , Tom Pittman

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