Giovanni Dichiara | Page 14

Excellent communication from start to finish. Very high quality customer service by everyone involved, Trey Lee and Gio in the finance department were a pleasure to work with. Very high quality customer service by everyone involved, Trey Lee and Gio in the finance department were a pleasure to work with. More

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Amazing buying experience, was treated like royalty by sales and finance department, exceptional service and treatment. sales and finance department, exceptional service and treatment. More

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I was very pleased with my vehicle purchase experience here And Sam Pack’s Five Star Chevrolet. I went to several dealers and all of them were more transactional and treated me as a number. This dealersh here And Sam Pack’s Five Star Chevrolet. I went to several dealers and all of them were more transactional and treated me as a number. This dealership treated me With great friendly customer service. They did everything they promised. My sales person named Leo, will give you a wonderful customer experience and save you time and work with you. Post Covid, many of the dealerships are bare bones, using voicemail recordings and hard closes. If you wanted to reduce your stress, call this dealership and ask for Leo. Sincerely David More

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Very prompt and professional from the beginning to the end of our auto purchase. Smooth transaction end of our auto purchase. Smooth transaction More

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The hospitality is very pleasant with Excellent kindness,a good explanación from start to finish clarifying all doubts. kindness,a good explanación from start to finish clarifying all doubts. More

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We are extremely pleased with the customer service and overall excellence we received while under Lloyds care. He is kind, efficient, honest and thorough. Highly recommend!! overall excellence we received while under Lloyds care. He is kind, efficient, honest and thorough. Highly recommend!! More

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For starters, I went home with a vehicle and that says a lot. My car was stolen in November 2021. In January 2022, I began the journey of finding a new vehicle…with higher prices and during the pandemic, I lot. My car was stolen in November 2021. In January 2022, I began the journey of finding a new vehicle…with higher prices and during the pandemic, I wanted to pull out my hair! I had specific features that I wanted in my next vehicle that seemed obtainable to me but a nightmare to find. During my search, I went to over 20 dealerships; you won’t believe the things I went through. Vehicles with mechanical issues, dishonest salespeople, dealerships over an hour away, and much, much more. On March 3, 2022 at 6:30PM, I found my dream vehicle online. I was an hour away and made it to the dealership at 7:30PM. Lloyd F. was my salesperson. He stayed past 9PM and the dealership closed at 8PM. He made sure I test drove the vehicle, went over the Carfax, and signed all necessary paperwork. I still didn’t leave home with the vehicle (for other reasons of my own). The next morning, Mr. Facen gave me a call to check on things. He assured me that everything was going to be okay. He connected me with the financing department and the rest was history. Mr. Facen was positive and never once pushy, rude, or fast talking. Instead, he was funny, patient, knowledgeable and pleasant. Take it from me, Mr. Facen was/is by far, the best and he made this exhausting journey peaceful. I left the dealership with a smile and I’m still smiling. The next day Mr. Facen called me to check on things and they are still going well. Thank you so much Mr. Facen. More

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Very competent and fair considering the current environment. Dexter the salesman was extremely helpful. Very knowledgeable. Spent a long afternoon with me. environment. Dexter the salesman was extremely helpful. Very knowledgeable. Spent a long afternoon with me. More

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Great dealership would strongly suggest anyone in the market for a car or truck to visit this dealership and ask for George market for a car or truck to visit this dealership and ask for George More

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Franko, Giovanni and the entire finance team were a pleasure to work with. I've bought dozens of vehicles over the years, this was without a doubt the fastest and easiest experience I've had to date… pleasure to work with. I've bought dozens of vehicles over the years, this was without a doubt the fastest and easiest experience I've had to date… More

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