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Grant Holtzhauer
Grant Holtzhauer | Page 12
Service Advisor
Sunrise Volkswagen of Fort Pierce
5359 S US Highway 1
Fort Pierce, FL 34982
455 Reviews
455 Reviews
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455 Reviews of Grant Holtzhauer
June 08, 2024
Clean, quick, prompt and polite. Very impressive. All problems fixed. Would have gladly given 5 stars except for the many calls and emails. It's clear they are a dealer and sell Very impressive. All problems fixed. Would have gladly given 5 stars except for the many calls and emails. It's clear they are a dealer and sell cars but before this visit I got 2 and once 3 email "value" offers per month. After I made this appointment I got multiple phone calls. One called to initially confirm my appointment but had wrong info. Seemed to be a bogus call especially since I had called earlier to confirm parts arrival. Another called me twice....with the second call coming after my pointed request to stop. None of the calls were from Service who are a pleasure to work with. Oh....my VW is new enough to still be under warrantee. Funny thing -- no one's ever asked how I like the car. Again -- great dealership. Prompt, polite, excellent service. Just lighten up on the calls and emails that quickly go from "How did we do?" to a sales pitch. Note - Phone callers not listed below in the "People you worked with." More
by fuzzybutts_2000
Verified CustomerOther Employees Tagged: Ali
May 12, 2024
Don’t let them detail your vehicle . Plus the price they want to just rotate a balancer. Tires is not in line with other tire places that can do the same exact thing. Plus the price they want to just rotate a balancer. Tires is not in line with other tire places that can do the same exact thing. More
by JAYR7447
April 24, 2024
The team was very professional. I did not even purchase my car from them and they were generous enough to provide me a loaner. That’s customer service at its finest…. I did not even purchase my car from them and they were generous enough to provide me a loaner. That’s customer service at its finest…. More
by spaltydog
October 28, 2023
Grant is simply amazing. He addresses all my needs. Always remembers me and is such a delight to work with. The entire staff is wonderful. Tha manager always remembers me and He addresses all my needs. Always remembers me and is such a delight to work with. The entire staff is wonderful. Tha manager always remembers me and always tries to assist me. Sunrise VW and the staff is incredible. Thank you. More
by Trisha0525
October 24, 2023
The Sunrise Teams are incredible- from Sales to Maintenance they know how to deliver great Customer Service Maintenance they know how to deliver great Customer Service More
by GQ
Other Employees Tagged: John Baessell, Jonthan Turk
October 12, 2023
Grant in customer service was very professional, as was John B. when resolving the issue. Although the service center didn't catch the tire defects the first time the car was there when they initially p John B. when resolving the issue. Although the service center didn't catch the tire defects the first time the car was there when they initially performed an inspection, they did call to rectify the situation upon my return, which I can appreciate. More
by smartbizgirl
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