Grant Holtzhauer

Our service writer Grant is very helpful and professional. He goes above and beyond to make our service experience excellent everytime! professional. He goes above and beyond to make our service experience excellent everytime! More

by PATRICK3574 Verified Customer Verified Customer

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Never listen to me and my car problems. They don’t like me because I’m a pain in the xxx due to complaining about issues they don’t want to address at the end they are not willing to take m They don’t like me because I’m a pain in the xxx due to complaining about issues they don’t want to address at the end they are not willing to take my car anymore which they should because I’m a customer of VW and still have several issues. John is unhelpful and tech are disgusting calling me piece of xxxx deep xxxx mother xxxxer. Yes I do have it on dash cam. Talking about me that way. And recognizing that yes there is legit the problem I have. More

by mono98 Verified Customer Verified Customer

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The best customer service of any dealership I have ever dealt with. They customer service is top notch and would recommend them above all. dealt with. They customer service is top notch and would recommend them above all. More

by warrenjonesj Verified Customer Verified Customer

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Grant was great to provide good customer service. Waiting area was clean, and offered tea and coffee options Waiting area was clean, and offered tea and coffee options More

by ginny.fitzpatrick Verified Customer Verified Customer

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Every time I come to the dealership they have provided amazing service. I am grateful to the team. Thank you for keeping me safe and repairing my ID4 amazing service. I am grateful to the team. Thank you for keeping me safe and repairing my ID4 More

by Sarah Humphreys Verified Customer Verified Customer

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We are so happy with the service here, Grant and the manager really went above and beyond for us. VW, the company, offered us a free subscription security feature. Long story short, the feature didn’t w manager really went above and beyond for us. VW, the company, offered us a free subscription security feature. Long story short, the feature didn’t work and ended up costing us. Grant and the manager (apologies for not knowing his name) advocated on our behalf to VW and got the entire problem resolved. More

by ROBYNKRAMER Verified Customer Verified Customer

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Always a pleasure to work w/ Grant Holtzhauer. Questions answered, needs met, Now if they only fix their phones. Seriously....direct numbers called from the internet wet to neighboring Ford dea Questions answered, needs met, Now if they only fix their phones. Seriously....direct numbers called from the internet wet to neighboring Ford dealer. he waled my call back request to Sunrise VW! Communication was great with Grant hece his 5 star rating. Phone system got the 1 star More

by fuzzybutts_2000 Verified Customer Verified Customer

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Building is newer and nice and clean. Service advisor was very nice. Very nice experience both times Service advisor was very nice. Very nice experience both times More

by rgmpga Verified Customer Verified Customer

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Grant is always professional and makes sure I am happy before I leave. He is a great service technician. before I leave. He is a great service technician. More

by ALECWILBUR Verified Customer Verified Customer

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Great experience every time i come in to get my vehicle serviced. John the service advisor was great! serviced. John the service advisor was great! More

by stephanie3915 Verified Customer Verified Customer

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