Grant Micheau
Grant Micheau at Findlay Hyundai Prescott

Grant Micheau

Service Writer

Findlay Hyundai Prescott

3250 Willow Creek Dr
Prescott, AZ 86305

4.9
404 Reviews
4.9

404 Reviews

Write a Review

Dealership Experience

2 yrs, 5 mos

Specialties & Trainings

Certified Automotive technician for over 10 years

404 Reviews of Grant Micheau

October 16, 2025

Dealership Rating
Employee Rating

Service advisor stated the exchange process of two broken cross bars for new cross bars would take 15 to 20 minutes in order to document and take photos of broken utility cross bars. The replacement cross ba More

by LOAIZA1035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2025

Findlay Hyundai Prescott responded

LOAIZA1035 Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

October 16, 2025

Dealership Rating
Employee Rating

From first phone call to completion of repair for recall items was excellent and fast More

by REINMILL83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Findlay Hyundai Prescott responded

REINMILL83 Thank you for your positive feedback! We're glad we could take care of your recall quickly and smoothly. We appreciate you and your business!

October 13, 2025

Dealership Rating
Employee Rating

I had a great experience getting my palisade serviced at Findlay. While my vehicle was being serviced I test drove two vehicles. My vehicle service was completed in about an hour and all of the service sta More

by ron.hemmerling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martin

Oct 13, 2025

Findlay Hyundai Prescott responded

ron.hemmerling Thank you for your positive feedback! We're so glad to hear that Martin and the rest of our team made a great impression and that your service visit went smoothly. We truly appreciate you and your business!

October 11, 2025

Dealership Rating
Employee Rating

Grant was very professional and friendly and he kept me up to date through the whole process. Thank you very much. More

by DAVID D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2025

Findlay Hyundai Prescott responded

DAVID D Thank you for your positive feedback! We're thrilled to hear that Grant provided you with professional and friendly service and kept you informed throughout the process. We appreciate you and your business!

October 10, 2025

Dealership Rating
Employee Rating

Since I've been here service has been over the top. Also, if you do something yourself buy the dealer part. You'll save yourself a world of aggravation. And sometimes it really is worth paying someon More

by Ramblin' Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shuttle driver awesome

Oct 10, 2025

Findlay Hyundai Prescott responded

Ramblin' Man Thank you for your feedback! We're glad to hear you've had such a positive experience with our service team. We appreciate you and your business!

October 10, 2025

Dealership Rating
Employee Rating

Grant was professional and kind. He listened, was upfront and honest about the work needed on my vehicle, and made the experience so much better than with the previous service adviso More

by R_ROE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Findlay Hyundai Prescott responded

R_ROE04 Thank you for the positive feedback! We're thrilled to hear that Grant provided you with a positive and honest experience. We appreciate you and your business!

October 09, 2025

Dealership Rating
Employee Rating

Great service and easy to deal with. I appreciated how I was treated. Thank you More

by 5starcarsaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Findlay Hyundai Prescott responded

5starcarsaz Thank you for your positive feedback! We're so glad to hear you had a great experience and felt well taken care of. We truly appreciate you and your business!

October 09, 2025

Dealership Rating
Employee Rating

Grant was super helpful and informative with the whole process. He made it so easy for us. More

by ALEE_01250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Hollibaugh

Oct 10, 2025

Findlay Hyundai Prescott responded

ALEE_01250 Thank you for your positive feedback! We’re delighted to hear that Grant was helpful and informative throughout the process and made everything easy for you. We appreciate you and your business!

October 09, 2025

Dealership Rating
Employee Rating

Grant was super helpful and efficient even when he was working solo and several customers arrived at once. The waiting area was spacious and comfortable and the service was was completed quickly and they More

by BLUESTRIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Findlay Hyundai Prescott responded

BLUESTRIPE Thank you for taking the time to share your experience. We're pleased to hear that Grant provided efficient and attentive service, even during a busy period. We're also glad you found our waiting area comfortable and that your vehicle was serviced promptly and returned clean. We truly appreciate you and your business!

October 09, 2025

Dealership Rating
Employee Rating

Would not replace the rear shocks, even though it's apparent they are making noise. I have filed a complaint with NHTSA stating the rear self leveling shock failure needs to be done as a recall. Many h More

by JEFF@DEERCREEKFINANCIAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Findlay Hyundai Prescott responded

JEFF@DEERCREEKFINANCIAL.COM Thank you for your feedback. We apologize for any inconvenience you may have experienced during your service visit and we want to make it right. Please reach out to the service manager directly to express your concerns and get this matter resolved. (928) 813-8521.

Oct 10, 2025

JEFF@DEERCREEKFINANCIAL.COM responded

Already spoke with Cori on the service day. Not happy with your tech Nolan. I showed him the sound from rear shocks, a thud as you push on the rear end. He said he didn't hear it driving. I do. I know the shocks are bad. We already discussed it. I will go to Cottonwood in the future for my services.

1
...

Dealership Inventory (204 Vehicles)

new 2025 Hyundai Sonata Hybrid car, priced at $36,693
2025 Hyundai Sonata Hybrid
new
Red exterior
Automatic
Front-wheel Drive
new 2026 Hyundai Sonata car, priced at $28,691
2026 Hyundai Sonata
new
Silver exterior
Automatic
Front-wheel Drive
new 2026 Hyundai SANTA FE HEV car, priced at $36,248
2026 Hyundai SANTA FE HEV
new
Hampton Gray exterior
Automatic
All-wheel Drive
2025 Hyundai TUCSON Hybrid
new
Shimmering Silver exterior
Automatic
All-wheel Drive
2026 Hyundai SANTA FE HEV
new
Atlantic Blue exterior
Automatic
All-wheel Drive
new 2026 Hyundai Kona car, priced at $27,092
2026 Hyundai Kona
new
Mirage exterior
CVT
Front-wheel Drive