Grant Micheau | Page 48

Grant was very helpful and the service was done quickly even though the tire could not be repaired. even though the tire could not be repaired. More

by ALICEJURIAN Verified Customer Verified Customer

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There was Too much upselling. Much More focus on what recommendations they had vs services performed. Much More focus on what recommendations they had vs services performed. More

by SUNISHINE01 Verified Customer Verified Customer

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Firstly our car said it was time for service but when my wife went in she was told it wasn’t due. We get 3 years 36k miles service as part of the purchase but it’s like pulling teeth to use it. We only hav wife went in she was told it wasn’t due. We get 3 years 36k miles service as part of the purchase but it’s like pulling teeth to use it. We only have around 10k miles in nearly 2 years but I don’t believe we are out of line to expect 1 oilf change per year. Then when we finally got agreement to do it, took an hour and a half with an appointment. More

by MAYORLESLIE Verified Customer Verified Customer

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The price took me back. ..when I went to Subaru Findley where I purchased my car it was $70 and I paid over $100 with you. I received excellent service from the service man.. ..when I went to Subaru Findley where I purchased my car it was $70 and I paid over $100 with you. I received excellent service from the service man...can't remember his name and then I also spoke to Ian regarding trading in my car. He was very helpful and kind. More

by AZEMPIRESTUDENT Verified Customer Verified Customer

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Fast friendly service with a smile - Grant is always pleasant and friendly - this is the only place I’ll bring my car for service. pleasant and friendly - this is the only place I’ll bring my car for service. More

by DIXSON84 Verified Customer Verified Customer

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Wanted to charger my 900 dollars plus to replace entire ac unit. Should have saved myself 170 dollars and fixed it myself. They have lost my business due to their incompetence. I fixed the ac myself for un ac unit. Should have saved myself 170 dollars and fixed it myself. They have lost my business due to their incompetence. I fixed the ac myself for under 160 dollars. More

by CLHOPPERJR3 Verified Customer Verified Customer

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Grant answered my call on Sunday. My alarm kept going off. He kindly fit me in the following day to discover the source of the issue. As it turned out, if you crack the windows of a T My alarm kept going off. He kindly fit me in the following day to discover the source of the issue. As it turned out, if you crack the windows of a TUSCON the alarm will continue to sound. My mistake, but Grant and the team were completely understanding. More

by JOSTONE0 Verified Customer Verified Customer

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Grant is wonderful and always goes out of his way to accommodate my needs. As for the dealership, I hate to be hassled by the salesmen every time I take my car in for service and the technicians have ma accommodate my needs. As for the dealership, I hate to be hassled by the salesmen every time I take my car in for service and the technicians have made mistakes that have sent me back to the service dept to be fixed More

by Melanie Verified Customer Verified Customer

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They took the time to find a slow leak in our tire. We were notified when the tiny nail was found, so that we could OK the small charge. We were very pleased with the experience. We were notified when the tiny nail was found, so that we could OK the small charge. We were very pleased with the experience. More

by MWHUNT58 Verified Customer Verified Customer

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I'm very disappointed with the service "technicians". They don't seem to be able to fix & or diagnose any problem unless the computer can tell them what's wrong . They don't seem to be able to fix & or diagnose any problem unless the computer can tell them what's wrong . More

by VJSLAMES Verified Customer Verified Customer

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