Grant Micheau

Very nice place waiting for my car was really easy with the convenience they had there. the convenience they had there. More

by twoamps Verified Customer Verified Customer

Report | Print

Great service and knowledge. Easy to work with. Easy access to service department. Great waiting room! Easy to work with. Easy access to service department. Great waiting room! More

by TONI.JANSSEN Verified Customer Verified Customer

Report | Print

They did not accept that we had decided not to put on new tires, and continue to pester about that. They had no tips on why the updated maps in our car often cannot reach the internet, thus rendering the map tires, and continue to pester about that. They had no tips on why the updated maps in our car often cannot reach the internet, thus rendering the maps useless. Sometimes when we load maps at home, they still give outdated directions. Sad. More

by Bougainvillea Verified Customer Verified Customer

Report | Print

Both the facility and the staff are amazing. Highly recommended it to anybody with a Hyundai or genesis. Highly recommended it to anybody with a Hyundai or genesis. More

by LISAMEHAFFEY Verified Customer Verified Customer

Report | Print

Always have had a great experience with this dealership and staff.. The staff has always gone above and beyond to satisfy our family. and staff.. The staff has always gone above and beyond to satisfy our family. More

by GRIMESMARK846 Verified Customer Verified Customer

Report | Print

Service advisor stated the exchange process of two broken cross bars for new cross bars would take 15 to 20 minutes in order to document and take photos of broken utility cross bars. The replacement cross ba cross bars for new cross bars would take 15 to 20 minutes in order to document and take photos of broken utility cross bars. The replacement cross bars were not to be installed on vehicle but placed in the trunk. The vehicle was taken to the service bay. The vehicle remained there for 1 hour and only after questioning what was taking so long was I told they were also doing a multipoint inspection. I told Grant we did not ask for a multipoint inspection. The invoice stated that a “multipoint inspection was performed at owners’ request,”which is a lie. This was not true and the inspection caused an unnecessary delay, which caused us to miss an appointment. Part of my concern is that the invoice was incorrect and now do I have to worry about unnecessary repairs being done to my vehicle in order to make money? More

by LOAIZA1035 Verified Customer Verified Customer

Report | Print

From first phone call to completion of repair for recall items was excellent and fast items was excellent and fast More

by REINMILL83 Verified Customer Verified Customer

Report | Print

I had a great experience getting my palisade serviced at Findlay. While my vehicle was being serviced I test drove two vehicles. My vehicle service was completed in about an hour and all of the service sta Findlay. While my vehicle was being serviced I test drove two vehicles. My vehicle service was completed in about an hour and all of the service staff and sales people were very helpful, especially Martin. Thanks for the great experience. I’ll be back for more services and at some point for a new vehicle. More

by ron.hemmerling Verified Customer Verified Customer

Report | Print

Grant was very professional and friendly and he kept me up to date through the whole process. Thank you very much. up to date through the whole process. Thank you very much. More

by DAVID D Verified Customer Verified Customer

Report | Print

Since I've been here service has been over the top. Also, if you do something yourself buy the dealer part. You'll save yourself a world of aggravation. And sometimes it really is worth paying someon Also, if you do something yourself buy the dealer part. You'll save yourself a world of aggravation. And sometimes it really is worth paying someone else to do it and get it done right. More

by Ramblin' Man Verified Customer Verified Customer

Report | Print