Greg Carnegie | Page 3

Very nice, Greg help me out a lot and Andy very professional, everybody so friendly and helpful love it. I recommend this dealer ship and the service was great they did a great job professional, everybody so friendly and helpful love it. I recommend this dealer ship and the service was great they did a great job More

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Customer Service at its Worst Customer service at its worst! Bought a Jetta one week ago today. Put a deposit down a few days prior and asked for paperwork to be ready to go whe Customer service at its worst! Bought a Jetta one week ago today. Put a deposit down a few days prior and asked for paperwork to be ready to go when we came in. I bought last two cars online and spent ten min in the store signing papers. Well... of course not here. Spent 1.5 hours with paperwork. Let me add this... it was total cash sale... no financing to do! Then when we were done, wentto leave and the keys were missing! Two imbeciles ran around w their heads cut off trying to find the keys w no luck for another half hour. I said... just mail them to me. They said ok. I left. Sat rolls around and I call and email with no reply to this very day. I call and email again Sunday, again... nothing returned. Call today and was told we needed to come get the keys and sign some more paperwork. Wow... that's communicating w your customer!!! NOT! You never called or returned a call. I tell them that they need to deliver the keys to my house and bring whatever paperwork so we can look it over. Of course... still no call back from management! I do not think I am unreasonable! The least they could do is bring us the key. Pretty simple thing when we just handed you 20k in cash! Any other dealership would never let it get to this point! Customer Service is not even a consideration at this dealership! Look at all the other posts recently... this dealership is making a lot of customer very unhappy! Yes... I will post this on every Ganley website, Google lead, review board, Facebook and the others, even LinkedIn! I would think the owner would be disgusted with this sort of behavior at a dealership w his name and better yet, his fathers name on it! Disgusting! More

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Excellent Service This is my fourth car that I've purchased through this dealership. No games. Just great service! I would recommend if you're looking for a car to purc This is my fourth car that I've purchased through this dealership. No games. Just great service! I would recommend if you're looking for a car to purchase it through Ganley!! More

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Car lease Great experience working with Greg to lease my VW Jetta. I wasn’t sure I would be able to get in a 2019 car with my budget but he worked with me to ge Great experience working with Greg to lease my VW Jetta. I wasn’t sure I would be able to get in a 2019 car with my budget but he worked with me to get me to a price I felt comfortable with monthly. More

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WV Jetta Purchase Everything was great. So far we are very happy with the 2019 VW Jetta. We look forward to a continuing good relationship for many years. Thank you all Everything was great. So far we are very happy with the 2019 VW Jetta. We look forward to a continuing good relationship for many years. Thank you all. More

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great experience our salesperson Greg was knowledgeable and very professional....let us ease into the vehicle lease and then Dave K...assisted in getting my Honda leas our salesperson Greg was knowledgeable and very professional....let us ease into the vehicle lease and then Dave K...assisted in getting my Honda lease turned in at their Honda store and worked the leasing numbers to our liking and we lease the 2019 Jetta, More

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Great job The service department is friendly and professional. Greg does a great job keeping you informed when the car was finished with the recall and what if The service department is friendly and professional. Greg does a great job keeping you informed when the car was finished with the recall and what if anything needs to be done. Thank you.to the service department also who worked on my car. More

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Great service, great people I choose Ganley because I am confident they will do what’s needed to keep my car in perfect running condition. I got a bonus this time- a free oil cha I choose Ganley because I am confident they will do what’s needed to keep my car in perfect running condition. I got a bonus this time- a free oil change and filter along with checking all the fluids, brakes and a car wash because I regularly use Ganley. Thank you! More

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Great bunch of people The sales people at this location are helpful and know the cars. Had a great experience. Plates came in ahead of schedule. they even washed my car whe The sales people at this location are helpful and know the cars. Had a great experience. Plates came in ahead of schedule. they even washed my car when they put the plates on. Nice waiting room too. More

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Atlas We bought a Tiguan, but we did not like it and we were able to change it without any problem for an Atlas and we are very happy with our new purchase. We bought a Tiguan, but we did not like it and we were able to change it without any problem for an Atlas and we are very happy with our new purchase. Greg was very helpful. More

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