"I had a excellent experience at Terry Lee Genesis. From..."
I had a excellent experience at Terry Lee Genesis. From the GM, Jim Smith; Sales Mgr, Greg Floyd; to Peyton Johns; Sales Consultant, everyone was professional, knowledgeable and very helpful. I would highly recommend this dealership and staff if you are in the market for a new or used vehicle.
The review was accurate and the Terry Lee Team was AMAZING.
Feb 03, 2021 -
Terry Lee Hyundairesponded
We thank you for this outstanding review, we thank you for your recommendation and we thank you for your business! We couldn't be happier that you enjoyed your experience and thank you again for your kind words.
January 28, 2021
"My wife and I felt very welcome here. Do yourself a favor..."
My wife and I felt very welcome here. Do yourself a favor and ask for Emma. She is new and worked hard for us in getting information and follows up with you in a very timely manner. She is also no pressure and treats you with respect, not just as another customer. That might sound cliche, but it’s true.
It does not sound cliche at all, we strive every day to work with our customers just like we would a family member. Buying a vehicle is a big deal and we hope to give you all the information you need to help you with your decision. Thank you so much for sharing your experience and for this great review of Emma and Team! Enjoy your new vehicle and please let us know if you need anything!
January 22, 2021
"Overall excellent sales process. Greg Floyd did a great..."
Overall excellent sales process. Greg Floyd did a great job communicating with me during the production and delivery time. The GV80 is an exceptional vehicle.
We are so excited about the GV80 and are thrilled that you are as well! Thank you for the great review of the team and our process, we really appreciate it! Enjoy that beautiful vehicle and please let us know if you need anything.
January 19, 2021
"Worked with Peyton. He was thorough and got the job done..."
Worked with Peyton. He was thorough and got the job done for me. The process was quick and easy. I would recommend him to any prospective buyer
So GREAT to hear! Thank you for the wonderful review of Taylor, Greg and Troy! Please let us know if you need anything and welcome to the Terry Lee Family!
November 12, 2020
"Fair prices, easy to work with, and straightforward. They..."
Fair prices, easy to work with, and straightforward. They did a great job accommodating our needs. Additionally, they gave the car an incredible detail before we took it home. I would highly recommend Terry Lee Hyundai!
"I had emailed a complaint regarding a salesman who was..."
I had emailed a complaint regarding a salesman who was very unprofessional to me via email correspondence regarding a car I was interested in. I requested to see pictures or videos of the car. Management said they would send. No photos received. This is one of the worst dealerships I have ever dealt with! Shady!
We are very sorry to hear that you were not happy with the service you received. We have very high standards and upon review of all the correspondence, did not find any unprofessionalism. Pictures were sent from the sales person's personal cell phone. The vehicle was also in the midst of being purchased which might have caused a delay in receiving the pictures. We are transparent in all of our dealings and feel that you were treated with fairness and respect.
February 27, 2020
I found a truck online and traveled in from Kansas City to make the purchase and drive it back home. Andy Loper was nice enough to pick me up by the airport and take me to the dealership. Greg, the sales manager, was also nice enough to take some time to walk me through the features that this truck has in place. Overall it was a great experience and they got me on the road quickly.
Thank you for coming all this way and buying from us. It sounds like Andy and Greg were able to provide you with the service that you needed, especially coming so far and seeing the truck for the first time. We appreciate the opportunity and thank you for the great review.
February 16, 2020
"Jordan was very professional and very easy to work with!..."
Jordan was very professional and very easy to work with! Would definitely recommend Jordan to anyone in the market for a new or used car!
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