"Awesome Customer Service "
Been buying cars from Greg Jones for over 20 years. Has always went above and beyond to take care of me and my family. My wife has even went on her own to purchase a car from Greg and just loves his customer service.
fast friendly service and able to handle any of your automive needs would highly recommend using sapaugh motors for service or sales and that james burley fellow in parts department well what can i say the dealership would not be the same without him
"Brought my vehicle in for oil change and light coming on"
- our opinion 7
The "service tire monitor system" light came on in my Acadia. It was not showing my left rear tire pressure, thought they could reset the sensor but took it in to find out needed a new sensor part. They fixed it as it was under warranty. Took it in a month and a half later for oil change and because same light came back on (just a week after being replaced) and I was told that my warranty was up and had to pay $150+ tax for new sensor. I said the sensor they put in must be bad because it was saying again that it was rear tire on driver side. I got some long story about how it was a different sensor this time and I had to pay for it. Whatever. I paid for it and it was $162 that I was not expecting to have to pay out. This is the 2nd vehicle I have bought from here and I really like the Acadia's but on the fence about going back because I seem to always have an issue with the warranty somewhere no matter if I buy extended or not. However, everyone here is really nice, I do really like Sapaugh but have a few times felt a little taken advantage of. May shop around in a year or two when it is time for another upgrade.
"MY EXPERIENCE WITH SAPAUGH!!"
My experience here was awesome my sales person was Greg Jones is was very professional and friendly and help me get the car I"ve been wanting for a long time and I appreciate it very much..I will ask for him again whenever I decide to purchase another vehicle!! Thank You!!!!
"Steve Ermer "
I have been buying from Sapaugh for a number of years. I think I'm up about 15 vehicles now. I love everything about Sapaugh. Dave Copeman
Was my first salesman way back when he was and still is fantastic.. For the last number of years it has been Steve Ermer. Steve has always treated us like family. He known just what we want and always and I mean always delivers. We will always will buy our vehicles from Steve (Sapaugh). Thank you Steve
"We've bought 8 vehicles here!"
We love Sapaugh! We always buy our cars/trucks/suvs here. We've never had a bad experience with a salesman, financing department or service. Sapaugh is always our first and last stop when shopping for a vehicle.
"I normally dont travel this far to buy a vehicle, but I..."
I normally dont travel this far to buy a vehicle, but I was looking for a specific used vehicle and found at your dealership one on the website. The vehicle was described accurately on the site and looked just as good close up. The sales representative (Greg) was very helpful and friendly. All the transactions went well. I had to return the following weekend to bring in the title to my trade-in. I noticed one mechanical problem during the week with the vehicle I purchased. I informed Greg and they said they would take care of it. And they did!! I also was able to meet the service side of the facility when I brought it in to be fixed. The service department was friendly and efficient.
Thanks for great service on both ends - Sal Slusher
"Had to find a vehicle pretty quick since I totaled mine..."
Had to find a vehicle pretty quick since I totaled mine in an accident a few days before. I would like to thank Jeremy Roth and Greg Jones for their awesome customer service. They both worked hard to help me find a new vehicle to replace my 2004 Stratus. I ended up with a 2012 Chevy Cruze and have been nothing but satisfied with how well I was treated at Sapaugh. Also the lifetime free carwashes are an awesome deal! Thanks again Jeremy and Greg for all your help in helping me find the perfect vehicle. I will be back. Thank you!
Other Employees Tagged:
"I found everyone at Sapaugh to be friendly, professional,..."
I found everyone at Sapaugh to be friendly, professional, and very straightforward in their dealings. The online team was responsive and efficient, the team members I worked with were courteous and their discussions easy to understand, and my purchase experience was the best ever. I heartily recommend this dealership--I'm already spreading the word to my friends. I hope they will continue advertising in small local papers, which reach every corner of the community.
High Ridge, Mo
Other Employees Tagged:
, Greg Jones, John McCarthy
"I am a life long customer, and Greg has always made the..."
I am a life long customer, and Greg has always made the deal. The body shop and service departments could learn a lesson from him on what customer experience is all about. Thnks Greg!
Other Employees Tagged: