Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
689 Reviews
4.7

689 Reviews

Write a Review

689 Reviews of Greg Kimball

May 23, 2026

Dealership Rating
Employee Rating

Hunter in service was very helpful. He listened to what I thought was wrong and was able to direct the service team appropriately. He communicated the progress along the way. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter Collins

May 25, 2026

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2026

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I was able to get my truck repaired and tires replaced in and out same day. Thanks again for the speedy performance. More

by rthornell
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alex Zamona ^ Shawnie Mowatt

May 24, 2026

Group 1 Ford of South Austin responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2026

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Excellent service team, transparent communication, fast repairs, friendly staff, and truly outstanding customer care throughout. More

by rivera.juan.w
Service Price Transparency
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Recommend Dealer
Yes
May 22, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

May 10, 2026

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Walked in without an appointment to addtess recall on software issue. Was informed it woukd take an hour. An hour later the work was done. Topped off fluidd and did a basic check at no charge. Totallysat More

by markk.marshall57
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alejandro Zamora

May 15, 2026

Group 1 Ford of South Austin responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2026

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I waited 10 minutes for my “appointment” for an oil change, was not warned how long it would take. It ended up being over two hours long More

by budj35
Service Price Transparency
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Recommend Dealer
No
May 14, 2026

Group 1 Ford of South Austin responded

We are very sorry the oil and filter change took longer than promised. We would love to offer you your next oil and filter change for free. If you would like to take advantage of the offer, please contact Jim May (Service Director) at 512-916-2682 or Andrew Sommerville (Service Manager) at 512-916-2608.

May 07, 2026

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Guys in service today were great once again. Felt like VIP. Recommend this for sure More

by Chrishines9300
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2026

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

May 01, 2026

Dealership Rating
Employee Rating

Héctor and Zack really took care of our of us. Overall this seems like the most straightforward dealership we’ve visited. My wife and I spent a year visiting other dealers. Every interaction wa More

by Blas Moreno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Héctor, Zack and Chris

May 14, 2026

Group 1 Ford of South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2026

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Service department staff was extremely courteous and oil change was completed before expected. You don’t see that…ever. More

by RB2
Service Price Transparency
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Recommend Dealer
Yes
May 14, 2026

Group 1 Ford of South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2026

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Employee Rating

It was an easy experience. Eric was my contact and he was great. Eric was very informative and attentive More

by lrosstexas
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Eric Gustafson

May 14, 2026

Group 1 Ford of South Austin responded

Hi, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

April 28, 2026

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Employee Rating

We brought our vehicle in for maintenance specifically because it's a high mileage vehicle, and the service department did not disappoint. We anticipated more issues than we were aware of, and they were t More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lafayette

May 14, 2026

Group 1 Ford of South Austin responded

Hello Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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