Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
738 Reviews
4.7

738 Reviews

Write a Review

738 Reviews of Greg Kimball

September 18, 2026

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Jackie was my advisor. She was very good at keeping me informed on the progress of my vehicle. It didn’t take long on the repair, I would definitely go back to get my vehic More

by Tommy
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Recommend Dealer
Yes

September 13, 2026

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Great service & communication! Really appreciate their help and expediting of work. Would definitely go back More

by jake.kirk
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Recommend Dealer
Yes

Other Employees Tagged: Robert

September 05, 2026

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This service person was great, awesome and provided excellent customer service. great time period for the service. More

by C3BANDA
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Recommend Dealer
Yes
Sep 06, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 05, 2026

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The car was great, process is typical. However, when I drove away with my new car I noticed it didn’t have floor mats. More

by joseph5087
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Recommend Dealer
Yes
Sep 09, 2026

Group 1 Ford of South Austin responded

Thank you for your wonderful review, Joseph! We're thrilled to hear that you found the car great and the process typical. We apologize for the oversight regarding the floor mats and appreciate your feedback; we are committed to providing reliable service and will ensure our team addresses this issue moving forward. We hope to see you again soon!

September 03, 2026

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I worked with Robert to assess and resolve a maintenance notification I received in the Ford app. He worked hard with along with the mechanic to quickly get a diagnosis and replacement part installed so I c More

by Mtownson
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Recommend Dealer
Yes

Other Employees Tagged: Robert (Service Department)

Sep 04, 2026

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Feel free to reach out to us if you need anything. Have a wonderful day.

September 02, 2026

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Fast, communication rocked, customer service and patience was great. Also professional and knowledgeable. I recommend! More

by jamieskiba
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Recommend Dealer
Yes

Other Employees Tagged: Freddie Seaboch

Sep 08, 2026

Group 1 Ford of South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2026

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Dropped it off at night. Call early in the morning. It was great and quick More

by Crl826us
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Recommend Dealer
Yes
Sep 01, 2026

Group 1 Ford of South Austin responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 29, 2026

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The service advisor was courteous and prompt with helpful advice for my vehicle. Thanks R. Gryglew. More

by tobarjody
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Recommend Dealer
Yes
Aug 31, 2026

Group 1 Ford of South Austin responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. Please don't hesitate to reach out to us if there's anything more we can do!

August 28, 2026

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Employee Rating

Jackie was right on top of my issues and her knowledge is always amazing, whoever was my Service Technician he or she was amazing in identifying all my issues and my vehicle is running in top form now that I More

by DSP 2021 EDGE ST
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Recommend Dealer
Yes

Other Employees Tagged: Jackie Wiora

Aug 29, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 27, 2026

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Great service, easy in and out. Techs are helpful and polite. Would recommend to anyone looking for Ford service More

by swmarshall10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ricardo Portillo

Aug 30, 2026

Group 1 Ford of South Austin responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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