Greg Piunti | Page 18

Greg is awsume!!!!!! Service using Greg was easy. Got my truck fixed with no real issue. Wish the prices were cheaper. Give Greg a raise. If anything could be better they Service using Greg was easy. Got my truck fixed with no real issue. Wish the prices were cheaper. Give Greg a raise. If anything could be better they should look closer at the vehicle cause I had low tire and they didn't fill it up. More

by LEEJARM Verified Customer Verified Customer

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Oil change I had an appointment yesterday at 12:30 for an oil change. I arrived at 12 since I was in the area. Upon my arrival one of the workers told me which l I had an appointment yesterday at 12:30 for an oil change. I arrived at 12 since I was in the area. Upon my arrival one of the workers told me which lane to drive in through. I got out of my vehicle and approached the young lady who instructed me where to drive up to. I told her my name and that I had an appointment for an oil change. She instructed me to go to leave the keys in the truck and to go to the waiting room and that someone would come and get me in a few. I waited for over 30 minutes and I noticed the dealer had a kids area, my toddler was with me so I went back to the girl who took care of me and told her I would be by the kids area in case they were looking for me. She said that would be fine. At around 1:40 (one hour and a half after I arrived) I went to ask how much longer it would be. When the gentleman at the desk asked my name he said I was never checked in. That I was supposed to have come to them first so they could take down my info. I explained that I was told otherwise and hats why I went to the waiting room. He apologized and said he would do his best to get me out. However I didn’t leave the dealer until 3pm. I was there a total of 3 hours for a simple oil change. It was a very bad experience to have to wait so long for a mistake from one of your employees. I had my 1 year old with me who also had to wait for 3 hours. I thought I would let you know so that your employees are more clear and specific when dealing with customers, especially if we are new to your dealer. More

by diana20029 Verified Customer Verified Customer

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Brake service Fast and done right first time. I spent the time waiting looking at new cars and talking to a salesman who seemed to be very knowledgeable about Honda Fast and done right first time. I spent the time waiting looking at new cars and talking to a salesman who seemed to be very knowledgeable about Hondas More

by MELODY_EDWARD Verified Customer Verified Customer

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Lunch break Checked in. The service advisor said it would be about an hour. Gave him my cell phone said he was happy to call when my car was ready. Went to lunch Checked in. The service advisor said it would be about an hour. Gave him my cell phone said he was happy to call when my car was ready. Went to lunch and as i was paying got the call that my car was ready. Very pleaee with the service. More

by GCCUNNINGHAM0 Verified Customer Verified Customer

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Disappointing I had the trans. fluid changed also oil, the trans. plug is magnetized and will pick up any steel shavings in the fluid, therefore it was extremely im I had the trans. fluid changed also oil, the trans. plug is magnetized and will pick up any steel shavings in the fluid, therefore it was extremely important to me to see the plug as it is pulled out. At the time of writeup I believe I had requested more than once to see the plug pulled. When I was called back to the writeup desk the service man was holding the clean plug in his hand apologizing for not calling me to see it removed. So I consider that a failure. More

by SHODZ44 Verified Customer Verified Customer

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Unable to help, but still great service! I had an issue with my CRV. The service center was unable to fix the issue, but they diagnosed the problem and referred me to a body shop. I had an issue with my CRV. The service center was unable to fix the issue, but they diagnosed the problem and referred me to a body shop. More

by DECLINE Verified Customer Verified Customer

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Service Department I bought my Honda in 1994. I have been coming to get my car serviced with this Honda service department since than. I have recommendeded lots of peo I bought my Honda in 1994. I have been coming to get my car serviced with this Honda service department since than. I have recommendeded lots of people. Excellent service. Answers all my questions most important of all understood my concerns. More

by BINKYROGERS Verified Customer Verified Customer

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Hassle free service The staff at Community Honda was very helpful. Mr. Piunti explained the details and the cost of the maintenance service that my car needed and gave me The staff at Community Honda was very helpful. Mr. Piunti explained the details and the cost of the maintenance service that my car needed and gave me a time estimate of how long will it take to complete. The facility looked well-organized and clean. I got a phone call once my car was ready for pickup. Good experience overall. More

by wmf Verified Customer Verified Customer

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Outstanding and very quick Greg was a tremendous help. He got me in quickly and then came to find me to explain everything my Civic needed. He was informative and friendly about Greg was a tremendous help. He got me in quickly and then came to find me to explain everything my Civic needed. He was informative and friendly about giving me the details. I always get all my services done at Community Honda More

by ORTIZ325 Verified Customer Verified Customer

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Unsatisfied non potential customer Your service is too expensive! I brought in my 2012 Honda Crosstour for 4 new tires and wheel alignment! What the service guy quoted me over the phone Your service is too expensive! I brought in my 2012 Honda Crosstour for 4 new tires and wheel alignment! What the service guy quoted me over the phone was much different than when i came in. I ended up taking my business else where, 1yr computerized wheel alignment, road hazard, road side assistance, and i buy 3 tires and the third on FREE! Community Honda did not offer this deal. And all this and it was still cheaper than you guys. More

by DEMETRIAMCNAIR Verified Customer Verified Customer

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