Dealer Reviews
Cars for Sale
Dealer Log In
Gregory Andrews
Gregory Andrews | Page 40
Assistant Service Manager
Millennium Honda
286 N Franklin St
Hempstead, NY 11550
645 Reviews
645 Reviews
Write a Review
645 Reviews of Gregory Andrews
April 14, 2023
This has been so frustrating trying to get it fixed from August 2021 till June 2022. Previous service rep lied to me and told me things were done, when in fact nothing was done. Dragged my repair out for al August 2021 till June 2022. Previous service rep lied to me and told me things were done, when in fact nothing was done. Dragged my repair out for almost 1 year. Returned my car multiple times, and it died on me in the middle of the road. Then he got replaced by Tom K! This was the most refreshing change the dealer could have conducted. Tom K is the most professional and passionate service rep i’ve ever encountered anywhere! He relentlessly fought to expedite my repair and get to the bottom of the real issues. He gave me a bit of hope for the dealer again. Without Tom K, i would rate the dealer as a 1 Star, based on my experiences with my past 2 service reps. Now i bump up my dealer rating to 3 Stars. Tom k would get 10 Stars if it was allowed. Thank You for having him. He needs to be in a managerial position, to oversee and influence other reps to provide World-Class service. More
by KV
Other Employees Tagged: Tom K.
November 07, 2022
Came into Dealership with an appointment and I was advised the Sales Consultant was not there. I was leaving and was stopped by a concerned Finance Manager named, Warrell Wilson. He calmed me down, pu advised the Sales Consultant was not there. I was leaving and was stopped by a concerned Finance Manager named, Warrell Wilson. He calmed me down, pursued me to stay and he would help me with my options to Lease another car. I have been apart of the Millennium family for 22 years. This is my third Honda Car. He assigned Sales Consultant Carlos Rodriguez to assist, they offered me coffee, discussed 2023 inventory and my options to do a buy-out. Because of low mileage on my 2020, I decided to go with the Buy-out. Warrell Wilson worked very hard to get me a good Rate and low monthly payments. Carlos was very helpful in running the paperwork to and from the 2nd Floor. Numerous signatures later, I left the Dealership very happy. More
by Michelle Smith
Other Employees Tagged: Warrell Wilson, Customer Service, Kenneth Ketchen, Carlos Rodriguez
September 23, 2022
I have been a multi-vehicle customer since 2004. I came in recently for a service for my 2014 Accord without an appointment. The Assistant Service Manager, Greg A was able to prioritize my car's se I came in recently for a service for my 2014 Accord without an appointment. The Assistant Service Manager, Greg A was able to prioritize my car's service and I had my car back within 24 hours. In addition to this "VIP" treatment, Greg A checked for and applied discounts to this service. It is easy for a dealership to focus on "new" vehicles and their owner's service experience/satisfaction versus "older" vehicles and their owner's service experience/satisfaction, however, Greg A (and his) team are a welcomed exception. More
by Accord-coupe
August 01, 2022
Truly the best representative here at the Honda dealership. He’s a really understanding guy. dealership. He’s a really understanding guy. More
by muhammadamray
Other Employees Tagged: Gwindalyn Brown , Kristopher Burkard, Thomas Holmes, Tom K.
July 14, 2022
I left my 2017 Honda to be diagnosed and fixed. 4 days later after many attempts to reach the repair consultant (Tara) I finally learned that car hasn't been diagnosed yet. Then I left numerous voi 4 days later after many attempts to reach the repair consultant (Tara) I finally learned that car hasn't been diagnosed yet. Then I left numerous voice mail to repair consultant stating I need to pick up my car however no one returned to me. Later I reached Gregory Andrews, he was very helpful and said I could come and pick up the car next day. More
by muryur
July 09, 2022
Once Tom K came on to my account things moved quickly. Tom was efficient and kept me more than adequately updated. Top shelf. Tom was efficient and kept me more than adequately updated. Top shelf. More
by Pema12215
Other Employees Tagged: Gwindalyn Brown , Tom K.
June 13, 2022
Prompt, professional, friendly and knowledgeable exceed expectations of previous visits hopefully will have him Handel visits in the future please keep him!!! expectations of previous visits hopefully will have him Handel visits in the future please keep him!!! More
by jswilliams811
Other Employees Tagged: Gwindalyn Brown , Kristopher Burkard, Thomas Holmes, Tom K.
June 03, 2022
Millennium Honda completed the repairs quickly and professionally. I appreciate that they gave me a loaner car. I wish their service labor and parts prices were less expensive though. Tom K. was ver professionally. I appreciate that they gave me a loaner car. I wish their service labor and parts prices were less expensive though. Tom K. was very kind and helpful. He kept me informed often and even got my things from my car for me. More
by herofam
Other Employees Tagged: Tom K.
May 10, 2022
Tom K was my service rep , he was polite , informative and responded to all my calls and text , made my experience at Millennium pleasurable .. highly recommended! and responded to all my calls and text , made my experience at Millennium pleasurable .. highly recommended! More
by marc
Other Employees Tagged: Tom K.
April 26, 2022
I have been going to millennium for many years and have dealt with Greg often. He always makes sure you are satisfied with the service before you leave. You can tell he is concerned about the customer. dealt with Greg often. He always makes sure you are satisfied with the service before you leave. You can tell he is concerned about the customer. More
by nikon
