Gregory Andrews | Page 43

I have had the pleasure of visiting the Millennium Honda dealership in Hempstead, N.Y., twice now. On my first visit, I leased my fabulous new Honda Passport, which I absolutely LOVE, and the second visit w dealership in Hempstead, N.Y., twice now. On my first visit, I leased my fabulous new Honda Passport, which I absolutely LOVE, and the second visit was for my car’s first scheduled service appointment. I have to thank Ray Brown and the incredible team at Millennium Honda for the care and commitment to service that was demonstrated on both visits! I had a million questions on my first visit, and I never felt rushed or pressured in any way...quite the opposite. They took time with me, put me at ease, and made it such a wonderful experience! Ray Brown is truly a man of integrity, who has demonstrated to me that he genuinely cares about his customers the way he would a friend or family member that really mattered. Ray and his sales and service team do an exceptional job of providing what is needed and helping you through the process. Several times different members of the team checked on me while my car was being serviced on my second visit to the dealership. Every measure was taken to see that I was comfortable and at ease. The experience I’ve had at Millennium Honda and with my new Honda Passport has been amazing! My car looks beautiful and drives like a dream. I feel so safe driving it. Thank you, Ray, and all of your team members as well, for making my Honda experience a genuine pleasure! Sincerely, Catherine More

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THANK YOUHONDA MILLENNIUM STAFF When choosing a dealer for purchasing or serving Honda cars, the best place to go is “Honda Millennium”. The staff is extremely kind and very helpfu When choosing a dealer for purchasing or serving Honda cars, the best place to go is “Honda Millennium”. The staff is extremely kind and very helpful. When I purchased my Honda Pilot, Mr. Ray Brown and his staff Adeleke Osinuga were very respectful and diligent. I went to their office 5 times before I decided to purchase the car due to their persistency I owned the car today. I thought it was just the sales department that showed this type of professional and friendly nature, until I met Mr. Gregory Andrews in services, he is very respectful and professional in dealing with the customers. He did everything to make me and the other customers comfortable. The assistance and support he gave me when my car was in their shop blew my mind. He treats the customers with utmost respect and dignity. I actually told all my family and friends to go to Honda Millennium for all their auto needs because they are the “BEST”. Thank you, RAY, Adeleke and Greg for all that you do for the customers. More

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Advisor Isaiah Swan is a pleasure. Even while it was super busy, he was fully knowledgeable of my vehicle and polite. He’s an asset. super busy, he was fully knowledgeable of my vehicle and polite. He’s an asset. More

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Can’t get any worst I purchased a pre-certified 2015 Honda Odyssey. This van is no where near where it’s suppose to be certified. I have to take the van back on the secon I purchased a pre-certified 2015 Honda Odyssey. This van is no where near where it’s suppose to be certified. I have to take the van back on the second day for door problem. Got it back one day n then a “check engine light” problem shows up. First time service took three days. Again error comes back and serviced for two weeks. Got van back for a week same error. Goes back for two more weeks. Got van back for a week . Same error again n two more weeks in the shop. I drove the van for less then 100 miles in two and a half month. Got the van back again for two weeks. Related problems w the check engine light problem. Van goes in shop for two more weeks. I’m planning to write to BBB and to Albany also. Not once did any one from the dealer apologized. They were using my time after they sold the van to certify the van that’s what they did. I paid in good faith and all I got is aggravations time and time again. They have a customer support team but soon as they heard that I have problems with the van. They stop calling right the way. Everyone I called in service like mr Castillo’s Abreu or the other used car manager Matt. They don’t want to hear from me. They keep referring to the van as a service problem. I wish I could tell them when I pay them it’s a cash problem will they wait? The worst experience I ever have with any dealers and I own 7 Honda so far. No one should go to Millinium Honda because they really don’t care after you paid and it’s the fact. If now one believes me just go to the service waiting area and speak with some of their customers. I did and I told them to write to BBB so next customer would know. Thank you for your time. More

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Customer Service Esther and Greg were beyond helpful; they exceeded there customer service. They went above and beyond to explain and help!!! Excellent service and gre Esther and Greg were beyond helpful; they exceeded there customer service. They went above and beyond to explain and help!!! Excellent service and great customer service!! More

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Service Advisor On 07-29-19, I worked with Service Advisor Nat Kessler on a repeated issue. He was very professional and kept me posted until job completed. Thank y On 07-29-19, I worked with Service Advisor Nat Kessler on a repeated issue. He was very professional and kept me posted until job completed. Thank you. More

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seamless from service division to sales Salesman Adeleke was knowledgeable, didn't beat around the bush like many salesmen do and gave me a fair deal. He works quickly and corrected others' Salesman Adeleke was knowledgeable, didn't beat around the bush like many salesmen do and gave me a fair deal. He works quickly and corrected others' mistake (missing key for my trade in after it was appraised). He was knowledgeable about all the models. Even though it was late and no one was around to wash the car, he made sure it was cleaned, plates put on and that I was trained in its features. Greg Andrews, from service, is an exceptional manager and most importantly knows how to treat the customers. Worrell Wilson knows his stuff and gives good advice. He is extremely quick and instills confidence in the customer in a friendly and courteous manner. I dealt with both areas and these three gentlemen represent Millenium Honda with excellent quality service. More

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Service received @ Service Center I was fortunate to meet Greg Andrews when he was an advisor while bringing my car in for service. He’s since been promoted but always makes sure any q I was fortunate to meet Greg Andrews when he was an advisor while bringing my car in for service. He’s since been promoted but always makes sure any questions or concerns I have are answered in detail before servicing or picking up my car. He will still take the time out to go over the bill making sure I know all the work that was done. Since he is no longer an advisor when dropping the car off, I’ve seen Paul Mosca twice now and he has always gone above and beyond to make sure I am kept in the loop as well. He is very friendly and is a nice replacement since Greg’s been promoted. Definitely makes me feel more confident and comfortable when going to the dealership. More

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Amazing Service I have had 4 Honda Pilots and have never had a bad experience with the Service Department. They are professional, fair and extremely helpful. I alway I have had 4 Honda Pilots and have never had a bad experience with the Service Department. They are professional, fair and extremely helpful. I always leave Service knowing that my concerns have been met and am driving out with a safe and reliable car. Special thanks to Greg Andrews, Paulie, Joe, Bill and all whom I’ve dealt with up to this point. I would and do highly recommend this Service Department. They are the heart of this Dealership and the reason I always come back. Trust must be earned and they’ve done that!!! More

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Greg is the best! Always helpful and reasonable. Straight forward and supportive! Has helped my wife and I on numerous occasions and can't be any happier. Greg is beyon Always helpful and reasonable. Straight forward and supportive! Has helped my wife and I on numerous occasions and can't be any happier. Greg is beyond friendly and helpful and makes coming for service a pleasure to deal with. More

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