Gretchen Jackson | Page 25

Deceptive!! DECEPTIVE!!!! This dealership and the corporation have deceptive practices. If you lease a car and are thinking of turning it in early (not rolling in DECEPTIVE!!!! This dealership and the corporation have deceptive practices. If you lease a car and are thinking of turning it in early (not rolling into another Mazda)…be prepared for a HUGE wake up call. Neither the dealership nor the corporation were friendly, pleasant or helpful. Upon discussing with them, they apply a differential fee and a disposition fee. So, they take your car sell it at an auction and you pay the difference of what they don’t recover at auction plus a $300 disposition fee. Their website is also misleading as they tell you that you can call for an estimate of what would be owed at the time of termination…THEY CANNOT provide this information to you. Mind you, I was going to finish paying out the life of the loan!!! Wouldn’t a car depreciate after a year? Any normal dealership/corporation would be happy to get a car back with low mileage, less wear and tear and new tires. NOT MAZDA…they over extend and make the lessee make up the difference. They do not mention any of this as they are having you sign your life away! More

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Warm and Welcoming! Gretchen was very friendly she met me outside as I was coming in, I had found an vehicle online and excited to see it, she had it ready, answered all Gretchen was very friendly she met me outside as I was coming in, I had found an vehicle online and excited to see it, she had it ready, answered all my questions in a very professional manner, the gentleman whom handled my financing (Mark?) so sorry if I got your name wrong, anyways he worked hard to put me where I was comfortable considering I was "upside down" with my trade, I would definitely recommend and return in the future. Great Experience!! More

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Best new car experince Gretchen made us feel totally comfortable the moment we walked in the door, all our questions were answered quickly and very informative with a great Gretchen made us feel totally comfortable the moment we walked in the door, all our questions were answered quickly and very informative with a great sence of humor thrown in, we were givin as much time as we needed to look over and get comfortable with the car we were looking to purchase. More

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Gretchen ROCKS! Fantastic experience with Gretchen who got me exactly what I wanted at an AMAZING price! I had a great time, too laughing and talking and felt so wel Fantastic experience with Gretchen who got me exactly what I wanted at an AMAZING price! I had a great time, too laughing and talking and felt so welcome at Autex. More

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Very good experience Gretchen Jackson was very good at helping me decide on my new Marzda. Went over everything about the car with me, and I feel that after searching seve Gretchen Jackson was very good at helping me decide on my new Marzda. Went over everything about the car with me, and I feel that after searching several dealers in the area, that this is where I got the best deal and made to feel comfortable with my choice, would highly recommend her. More

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experience with some members of the team Gretchen Jackson, our sales person did a great job. She spent nearly an hour going over the car after our purchase and it helped a lot. We would hav Gretchen Jackson, our sales person did a great job. She spent nearly an hour going over the car after our purchase and it helped a lot. We would have been lost without the guidance. Spoke to the service manager as well; he gave me a tour of the shop. That helped as well. Thanks guys for a job well done. Bill & Sue More

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Awesome experience! After having a couple of not-so-great experiences at other dealerships, Gretchen and the entire team at Autex Mazda were so refreshing! Car buying ca After having a couple of not-so-great experiences at other dealerships, Gretchen and the entire team at Autex Mazda were so refreshing! Car buying can be draining and not fun, but everyone there had us smiling and laughing and walking out the door very happy with my dream car! Thank you!!! :) More

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My 6th or 7th Mazda I now own a 2015 Mazda3 Hatchback. I traded my 2002 Mazda 626. I love Mazdas and I love Autex. I've been with the dealership for 26 years. They've I now own a 2015 Mazda3 Hatchback. I traded my 2002 Mazda 626. I love Mazdas and I love Autex. I've been with the dealership for 26 years. They've always treated me with respect. Gretchen Jackson helped me immeasurably with the sale. The Service Department has always been there for me with honesty and hard work. I'm totally satisfied. Sarah More

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Amazing service Gretchen Jackson is a super/and reliable car sales person...our car came way early so we could drive it this year. She explained everything in detai Gretchen Jackson is a super/and reliable car sales person...our car came way early so we could drive it this year. She explained everything in detail and I know that if I have questions that she will be there for me 100%. (plus I love my new car)! More

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Friendly,relaxed and no pressure We were able to browse first. Then test drove 2 cars on our own. Very friendly and great personality. No negotiation needed, they met our needs wit We were able to browse first. Then test drove 2 cars on our own. Very friendly and great personality. No negotiation needed, they met our needs without much information. Quick deal and settlement. More

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