Gretchen Jackson | Page 31

So I just finished the purchase and delivery of my new Mazda3. Once I was pretty sure on the trim level I decided to ask for a quote on-line. Autex Mazda (in Keene, NH) was the closest dealership with Mazda3. Once I was pretty sure on the trim level I decided to ask for a quote on-line. Autex Mazda (in Keene, NH) was the closest dealership with the model I wanted and within a day I had a quote that looked pretty good. The message came from Gretchen Jackson. She followed-up with a call and I went in that day. My experience with Gretchen was great in every way. She made the complexities of the cost easy to understand and earned my trust. Paperwork inc credit check went quickly and all my questions were answered. I never felt that nasty anxiety I usually feel when buying a car. I never felt hustled or stupid. Everyone has different priorities, but for me the experience and a relatively low cost were most important and I am very satisfied on both points. More

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After a couple of months researching vehicles we settled on a dealership to initiate the used car search process. Unfortunately we did not feel as though our we were being taken seriously. So we expanded ou on a dealership to initiate the used car search process. Unfortunately we did not feel as though our we were being taken seriously. So we expanded our range for another dealership search which is how we found Autex Mazda. Using DealerRator.com and other review sites we decided to email Gretchen Jackson hopeful that maybe something would work out for us. Emailing Gretchen was the best decision we had made. Lets just say that after our first email contact with Gretchen we were leaving Autex four days later in a new 2012 CX-9. Gretchen made the process extremely easy and she was able to make us comfortable enough to work the sale over the phone & Internet. It was a surprise for us how easy the buying experience was. We couldn't be happier. We strongly recommend contacting Gretchen if interested in used or new Mazda's. More

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My wife and I purchased our 5th car from Autex and our 4th from Gretchen. She let us take the car for an overnight test drive and that helped us make our decision. We returned the car Saturday morning a 4th from Gretchen. She let us take the car for an overnight test drive and that helped us make our decision. We returned the car Saturday morning and told her we'd decided to purchase it. They had the car ready for us later that day. She took the time to go over the vehicle and said to call her with any questions. She also followed up 2 days later to be sure we were happy. Great experience! More

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I worked with Gretchen Jackson who is very knowledgeable, friendly and professional. She really knows the vehicles and takes the time to listen to what you want and how much you can spend. She really takes friendly and professional. She really knows the vehicles and takes the time to listen to what you want and how much you can spend. She really takes the time to work with you and give you all your options so you are comfortable with the purchase. I really love my truck and it was a very positive experience at Autex. Thanks Gretchen! Hank Miller Swanzey NH More

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I recently purchased a 2010 certified pre-owned Mazda CX-9 SUV from Autex in Keene, NH. I had purchased a vehicle from Autex in the past and decided to go back after being unhappy with another dealership CX-9 SUV from Autex in Keene, NH. I had purchased a vehicle from Autex in the past and decided to go back after being unhappy with another dealership. I had purchased a high-end SUV from another local dealership and after 6 months realized that I really could use a vehicle with third row seating. When I purchased that SUV I was in a great position and traded in a vehicle I owed nothing on and had several thousand dollars in equity. However when I went back to the other dealership to trade it in they offered me $4500 less for the SUV than what they had charged me 6 months prior. I tried to work with them and found a vehicle I liked and while awaiting an answer on financing they sold that vehicle out from under me. Feeling very discouraged I decided to shop around. I went to Autex and was helped by Gretchen Jackson. I was honest and told her of my situation. She immediately talked with her sales and finance managers to try to earn my business. She was able to get me into a vehicle that was 3 years newer with 20K less miles than the one I was looking at and because I bought a certified pre-owned vehicle my Mazda CX9 came with a 12 month 12K mile bumper to bumper warranty as well as a 100K mile/7yr powertrain warranty which as a mom of 3 who does a lot of driving is worth its weight in gold having that piece of mind in a warranty. Gretchen sold me the vehicle at trade-in price instead of the retail price so I now have a newer vehicle,my equity back and did I forget to mention that they offered me $1500 more for my trade than what other dealers offered just to earn my business. The only thing she asked in return was that I send friends and family looking to buy a vehicle to Autex. The best part was also that their finance manager was able to get me an interest rate that was 6% lower than my other vehicle! So if you are looking for an honest dealership with a straight-forward sales approach whose top priority is customer satisfaction- go see Gretchen Jackson and the team at Autex. The service team is awesome also- took the SUV by to get tire pressure checked and they washed my car for me free of charge without me even asking! Nice people,fair prices and great service abide at Autex. - Patti Dion Marshall of Keene More

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Great experience with Gretchen, she was helpful, friendly and knowledgeable. My wife and I enjoyed working with a true professional. We would deal with her again! friendly and knowledgeable. My wife and I enjoyed working with a true professional. We would deal with her again! More

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We were quickly greeted on the lot by Gretchen. She was friendly and welcoming. We had researched on line what car we wanted and with what options that we really had to have. Gretchen listened to what we friendly and welcoming. We had researched on line what car we wanted and with what options that we really had to have. Gretchen listened to what we wanted and was able to help us in minutes. SHe made the whole car buying process very pleasant. I would recommend her to anyone. More

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Usually, when you walk into a car dealership with a game plan and some specific goals, you consider yourself lucky if you break even. Rare is the case when most of your ideals are met, but that was my exper plan and some specific goals, you consider yourself lucky if you break even. Rare is the case when most of your ideals are met, but that was my experience at Autex. Gretchen Jackson and Mike Machunsky worked hard for my business, and to help put me in the car of my dreams, for the right price, and a finance rate worthy of my good credit. This was an after hours deal, so when I went back to sign all the paperwork, the finance manager, Tim Hall, informed me that they'd found an even better APR for me than the one we'd agreed upon! Bottom line: if you want your zoom-zoom, get it here. More

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Thanks to all at Autex and especially Gretchen Jackson. I love my new Mazda! We started by looking at a 2012 to take advantage of the year end incentives but when I mentioned that I didn't really need th I love my new Mazda! We started by looking at a 2012 to take advantage of the year end incentives but when I mentioned that I didn't really need the satelite radio and that I would be happy with something basic, Gretchen explained that in 2013 they brought back a more basic model and maybe that would work for me. It was perfect. Almost exactly like my 2004 Mazda 3 but brand new and less expensive than the 2012. Autex gave me a more than fair trade in value for my 2004 with 209,000 miles. Gretchen focused on getting me what I would be happy with, rather than on what would sell for more money. I don't shop around, I just go to Autex. This is my 3th Mazda from Autex and the 4th Mazda I've owned. I can honestly say that this car buying experience was a pleasure. Thank you! More

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""Must See Gretchen Jackson"" Once ""Must See Gretchen Jackson"" Once again Gretchen And Tim Hall went out of their way to make this the most enjoyable vehicle purc ""Must See Gretchen Jackson"" Once again Gretchen And Tim Hall went out of their way to make this the most enjoyable vehicle purchase. As always it is a pleasure to deal with Gretchen her straight forward no nonsense approach makes it easy to buy a car from her. I know we will be back to buy vehicle # 6 from her is another 2 short years. More

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