Guillermo Hernandez
Guillermo Hernandez at Precision Honda

Guillermo Hernandez | Page 31

Service Advisor

Precision Honda

10645 Studebaker Rd
Downey, CA 90241

Contact Me
4.9
336 Reviews

Dealership Experience

32 yrs, 4 mos

Industry Experience

32 yrs, 4 mos

Specialties & Trainings

parts and service

4.9

336 Reviews

Write a Review

336 Reviews of Guillermo Hernandez

August 14, 2025

Dealership Rating
Employee Rating

Shout out to Guillermo he has been helping me since I had my crv and now the pilot. Best costumer service, very helpful. I’ve recommended family members to come here and ask for him as well. More

by MICHELLEDELGADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Precision Honda responded

MICHELLEDELGADO, Thank you for taking the time and leaving us a review ! Thank you so much for the shoutout and for your continued loyalty! We're thrilled to hear that Guillermo has consistently provided you with the best customer service—from your CR-V to your new Pilot. It means a lot to know you’ve recommended your family members to work with him as well.-Dennis Alejo GSM

August 14, 2025

Dealership Rating
Employee Rating

I have had good experiences and bad with techs and mechanics. Guillermo is the best, but it has happened even with him that the mechanic doesn't change an air filter etc... There should be some qualit More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Cuevas , Carlos Gonzalez, Gihan Gutierrez

Aug 15, 2025

Precision Honda responded

Ana, Thank you for taking the time and leaving us a review !Thank you for your honest and detailed feedback. We truly appreciate your continued support and the recognition of Guillermo’s outstanding service—he is a valued member of our team and always strives to take great care of our customers. We also want to sincerely apologize for the issues you've experienced with the quality of work on your vehicle .We will go ahead and discuss the situation with our team .

August 13, 2025

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Employee Rating

Muy amable la atención fue muy buena tiene paciencia mucha experiencia explica muy bien cuando toca q dar precio More

by ndenis35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2025

Precision Honda responded

ndenis35,¡Muchas gracias por su comentario! Nos alegra mucho saber que recibió una atención amable y clara. Valoramos enormemente la paciencia, la experiencia y la transparencia al momento de explicar los servicios y precios, y es un gusto saber que eso se reflejó en su visita. Estaremos encantados de atenderle nuevamente. ¡Gracias por confiar en nosotros!-Dennis Alejo

August 13, 2025

Dealership Rating
Employee Rating

I feel very happy with this dealership over the past 8yrs, like the service techs, they let me know exactly what my car needs without trying to over sell me other services not necessary yet. More

by Jhoana Rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Villareal, Anthony Moran, Robert Pastor , Carlos Gonzalez, Gihan Gutierrez, Emilo who used to work here was one of the best at informing me about my car, but he mainly had great customer service, even though my appointment got switched to another person he treated me the same. Which in the past I had noticed that others didn't.

August 09, 2025

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Employee Rating

Great service and always treated well when I service my vehicle. I don’t go anywhere else. More

by Eric G
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Precision Honda responded

Eric G, thank you for taking the time and leaving us a review ! We're thrilled to hear that you always feel well taken care of when you visit us. Providing excellent service is our top priority, and it means a lot to know we’re your go-to place for vehicle servicing. We truly appreciate your support and look forward to seeing you again soon!-Dennis Alejo GSM

August 08, 2025

Dealership Rating
Employee Rating

Always have great experience! And very satisfied with end result ! Guillermo Hernandez is the Best from Beginning to the finish !!!!! Thank you Guillermo for making me feel like f More

by lanagjerde
Recommend Dealer
Yes

Other Employees Tagged: Guillermo Hernandez

Aug 08, 2025

Precision Honda responded

lanagjerde , Thank you for taking the time and leaving us a review ! Thank you so much for your kind words and for being a valued customer! We're thrilled to hear that you've consistently had great experiences with us. Guillermo truly is an outstanding team member, and we’re lucky to have him. I’ll be sure to pass along your appreciation — he’ll be happy to know he made you feel like family. We look forward to continuing to serve you!-Dennis Alejo GSM

August 08, 2025

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Employee Rating

Amable Buen servicio Atento con el cliente Confiable Yo lo recomiendo Inspira confianza Servicio al 100% More

by ruth.camberos11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Precision Honda responded

ruth.camberos11, Muchas gracias por su recomendación y por destacar nuestro servicio amable, atento y confiable. Nos llena de orgullo saber que hemos cumplido con sus expectativas al 100%. Seguiremos esforzándonos para brindarle siempre la mejor atención. ¡Esperamos atenderle nuevamente pronto!-Dennis Alejo GSM

August 07, 2025

Dealership Rating
Employee Rating

Guillermo is always friendly and helpful. He explains what he'll be requesting to diagnose my car and answers all of my questions with patience. Thank you, Guillermo! More

by kristiehz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Precision Honda responded

kristiehz, Thank you for taking the time and leaving us a review! We’re thrilled to hear that Guillermo provided you with friendly, helpful, and patient service. He takes great pride in making sure our customers feel informed and supported throughout the process. We’ll be sure to share your appreciation with him. Thanks again, and we look forward to serving you next time! -Dennis Alejo GSM

August 07, 2025

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Employee Rating

I love the attention to customers. They always take care of me by providing me a ride home. Which truly appreciate. More

by NONE25
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 08, 2025

Precision Honda responded

NONE25 , Thank you for taking the time and leaving us a review ! We're truly grateful for your loyalty and are glad to hear you feel well taken care of. Providing a ride home is just one way we aim to make things a little easier for our customers, and it's wonderful to know it's appreciated. We look forward to continuing to serve you! -Dennis Alejo GSM

August 06, 2025

Dealership Rating
Employee Rating

Downey Honda dealer has been working towards the goal of the epitome of the customer services More

by peterwonkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gihan Gutierrez

Aug 06, 2025

Precision Honda responded

peterwonkim, Thank you for taking the time and leaving us a review ! We're proud to hear that our team at Honda World Downey is living up to your expectations. Providing exceptional customer service is always our top priority, and feedback like yours reminds us why we strive for excellence every day. We truly appreciate your support and look forward to serving you again soon!-Dennis Alejo GSM

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