Dealership Experience
32 yrs, 4 mos
Industry Experience
32 yrs, 4 mos
Specialties & Trainings
parts and service
336 Reviews
Write a Review336 Reviews of Guillermo Hernandez
August 14, 2025
Shout out to Guillermo he has been helping me since I had my crv and now the pilot. Best costumer service, very helpful. I’ve recommended family members to come here and ask for him as well. my crv and now the pilot. Best costumer service, very helpful. I’ve recommended family members to come here and ask for him as well. More
August 14, 2025
I have had good experiences and bad with techs and mechanics. Guillermo is the best, but it has happened even with him that the mechanic doesn't change an air filter etc... There should be some qualit mechanics. Guillermo is the best, but it has happened even with him that the mechanic doesn't change an air filter etc... There should be some quality control. Loss of trust arises when I l, the customer has to tell the tech to tell the mechanic to complete his job. It makes you wonder, what else did he forget do?!? I have lost a lug nut lock because it wasn't tightened and a couple of air tube covers as well because of carelessness. It is definitely not Guillermo's fault, but there should be someone checking that the work was completed, hopefully correctly. More
Other Employees Tagged: Steven Cuevas , Carlos Gonzalez, Gihan Gutierrez
August 13, 2025
I feel very happy with this dealership over the past 8yrs, like the service techs, they let me know exactly what my car needs without trying to over sell me other services not necessary yet. 8yrs, like the service techs, they let me know exactly what my car needs without trying to over sell me other services not necessary yet. More
Other Employees Tagged: Carlos Villareal, Anthony Moran, Robert Pastor , Carlos Gonzalez, Gihan Gutierrez, Emilo who used to work here was one of the best at informing me about my car, but he mainly had great customer service, even though my appointment got switched to another person he treated me the same. Which in the past I had noticed that others didn't.
August 09, 2025
Great service and always treated well when I service my vehicle. I don’t go anywhere else. vehicle. I don’t go anywhere else. More
Other Employees Tagged: Carlos Villareal, Anthony Moran, Ernesto Cabrera, Steven Cuevas, Robert Pastor , Carlos Gonzalez, Gihan Gutierrez
August 08, 2025
Always have great experience! And very satisfied with end result ! Guillermo Hernandez is the Best from Beginning to the finish !!!!! Thank you Guillermo for making me feel like f And very satisfied with end result ! Guillermo Hernandez is the Best from Beginning to the finish !!!!! Thank you Guillermo for making me feel like family !!! More
Other Employees Tagged: Guillermo Hernandez
August 07, 2025
Guillermo is always friendly and helpful. He explains what he'll be requesting to diagnose my car and answers all of my questions with patience. Thank you, Guillermo! He explains what he'll be requesting to diagnose my car and answers all of my questions with patience. Thank you, Guillermo! More
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