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Gustavo Palacio
Gustavo Palacio
Service Advisor
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
796 Reviews
796 Reviews
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796 Reviews of Gustavo Palacio
Verified Customer
November 08, 2025
The dealership service department does not troubleshoot car issues. If the problem is not infront of them they do not resolve car issues. If the problem is not infront of them they do not resolve More
by mark.cirelli
Other Employees Tagged: Donna Osborne, Jeremy Rivera, Andre Armani, Steve Pastukhov, Rohan Alexander, Zulimar Parra, Art Armani, Boris Argudin
November 08, 2025
Excellent and very professional. Thank you for the services and preoccupations. I like this place Thank you for the services and preoccupations. I like this place More
by YUSMARYBACALLAO34
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
November 06, 2025
This dealership is not here to serve customers but to gain a profit. Nothing was done to my car for the basic maintenance I have paid for or to address the ongoing problem that I have taken the vehicle f gain a profit. Nothing was done to my car for the basic maintenance I have paid for or to address the ongoing problem that I have taken the vehicle for three consecutive times within the past month. The quality service promised by Lexus was not received. I got no service at all because I couldn’t pay for the wear & tear of over 2500.00 I was given back my vehicle in the same condition. More
by havergal321
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina , Andre Rush
October 07, 2025
I had a very positive expedience. The cafe was a very comfortable place to wait on my car. I had an alignment done. No one tried to upsell additional work on the car. The cafe was a very comfortable place to wait on my car. I had an alignment done. No one tried to upsell additional work on the car. More
by melabee56
October 05, 2025
We received excellent and courteous care. The service folks kept us wll informed and took great care of our needs. The service folks kept us wll informed and took great care of our needs. More
by stevenjmitchel
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
September 19, 2025
Alway attentive. Great service as always . That’s why I had been customer since 2006 which is 19 years with Lexus . Great service as always . That’s why I had been customer since 2006 which is 19 years with Lexus . More
by nhungtruong1089
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
September 06, 2025
Very close to where Ilive very reliable very friendly very helpful promp and proper I thankful very helpful promp and proper I thankful More
by MAPRI0
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Adam Hoglievina
August 18, 2025
Very communicative, awesome job, no complaints! I’ll bring the car back next time! They made good suggestions and didn’t try to just get money out of me like most repair shops I feel. I’ll bring the car back next time! They made good suggestions and didn’t try to just get money out of me like most repair shops I feel. More
by DOMMIE101
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
August 11, 2025
No problem with the service. Everything went as expected. with the pick up, the delivery and the work itself. Everything went as expected. with the pick up, the delivery and the work itself. More
by ALUBOT
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
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