Gustavo Palacio
Gustavo Palacio at Lexus of Pembroke Pines

Gustavo Palacio

Service Advisor

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.6
772 Reviews
4.6

772 Reviews

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772 Reviews of Gustavo Palacio

May 19, 2025

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Employee Rating

This is my second vehicle purchased from Lexus of Pembroke Pines. The staff there are always professional when it comes to taking care of their customers. I’m always made to feel comfortable when I More

by RIC2MAR
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Recommend Dealer
Yes

Other Employees Tagged: Bob Hunter

May 20, 2025

Lexus of Pembroke Pines responded

Thank you for your continued trust in Lexus of Pembroke Pines! We're delighted to hear that our team consistently provides a professional and comfortable experience. Your loyalty means the world to us, and we look forward to serving you again in the future!

May 15, 2025

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Employee Rating

we can give five stars service is excellent all the departments act in professional way to help the customers More

by MSMARROQUIN
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Recommend Dealer
Yes

May 15, 2025

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The service was great both the gentleman who picked up the car at my house and the one who returned it were extremely polite and professional. The lady who scheduled my appointment was also a pleasure to More

by cemena1973
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rivera

May 16, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that our team at Lexus of Pembroke Pines provided you with such a positive experience. It's wonderful to know everyone was polite and professional throughout the process. Thank you for choosing us!

May 03, 2025

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Great services and the people on the service department is always attentive to resolve questions. My car is perfect and they fixed a sensor on my back door. More

by BCORTES06NEW
Service Price Transparency
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Recommend Dealer
Yes
May 05, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that our service department at Lexus of Pembroke Pines was attentive and resolved your questions! It's great to know your car is in perfect condition now. Thank you for choosing us!

April 28, 2025

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Employee Rating

This was the third Lexis we bought from this dealer. They seem to have so much competition between sales associates, that they forget about you once you have bought the car, I wouldn’t buy from them aga More

by LOWRIDERJSL
Service Price Transparency
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Recommend Dealer
No

April 23, 2025

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From the first service when my car got out of warranty the transmission been acting bad More

by TSACHOU
Workmanship
Recommend Dealer
No

April 23, 2025

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Great service! !! The team was very professional and effective, I am very happy with all the help I got. Thank you. More

by SUAREZ_IVETTE
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Recommend Dealer
Yes
Apr 24, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that you had a positive experience with our team at Lexus of Pembroke Pines! Thank you for your kind words, and we're glad we could assist effectively. Enjoy your new ride!

April 17, 2025

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Employee Rating

Nice nice nice nice nice nice nice nice nice nice nice nice nice very nice More

by silverachris
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Recommend Dealer
Yes
Apr 18, 2025

Lexus of Pembroke Pines responded

Thanks for stopping by to share your 5-star review with the Lexus of Pembroke Pines team! We're so glad your visit was a nice one.

April 17, 2025

Dealership Rating
Employee Rating

Fast and professional, never a problem, Lexus of Pembroke Pines has been my best Automotive experience. More

by AVILA.RALPH
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Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Lexus of Pembroke Pines responded

We're delighted to hear that your experience with Lexus of Pembroke Pines was fast and professional! Thank you for choosing us as your go-to automotive destination. We look forward to serving you again in the future!

April 08, 2025

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Employee Rating

Excellent and quick service! Did not have to wait too long and follow up updates were great. More

by laps3996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Lexus of Pembroke Pines responded

Thank you for trusting Lexus of Pembroke Pines with your business! We're glad to know your service experience was a positive one. Take care!

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