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Gustavo Palacio
Gustavo Palacio
Service Advisor
Lexus of Pembroke Pines
16150 Pines Boulevard
Pembroke Pines, FL 33027
806 Reviews
806 Reviews
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806 Reviews of Gustavo Palacio
March 22, 2026
I was taken care of with great service, my car was serviced fast and efficiently serviced fast and efficiently More
by LETJEN
Verified CustomerOther Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
March 21, 2026
The dealership is always thorough and friendly. I always schedule my service here in Pembroke Pines. I always schedule my service here in Pembroke Pines. More
by ACASTANO2013
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
February 28, 2026
Great customer service, thanks for fixing my car engine, I’m so grateful of your timing also. I’m so grateful of your timing also. More
by 1998Michael
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina , Alex whitmon
January 29, 2026
The service was very professional and the wait time was great and the customer service team did their job very fast and professional great and the customer service team did their job very fast and professional More
by DELLALOGAN11
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
January 23, 2026
I had a 10:30AM regular service appointment for my lease. I was told it would take an hour. I did not get my car back until 3PM. The staff was rude, there was nowhere to sit, no shuttle service, no loaner ve I was told it would take an hour. I did not get my car back until 3PM. The staff was rude, there was nowhere to sit, no shuttle service, no loaner vehicles, no communication whatsoever. This was truly the worst experience. They left my car dirty. They Didn't address the chip in the windshield, but marked it good on the report. A Truly heinous experience. I never want to return to Lexus Pembroke Pines and I would advise people to go elsewhere. I am still stunned by the lack of decency in staff and the lack of professionalism in a company. More
by madison
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
January 18, 2026
The staff were enthusiastic and friendly; I was extremely satisfied. They also cleaned the vehicle for me, and for that, I am very grateful. satisfied. They also cleaned the vehicle for me, and for that, I am very grateful. More
by C56227275
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
January 07, 2026
My advisor Jose was a pro. He looked after everything and made the service experience a breeze. He looked after everything and made the service experience a breeze. More
by FAERBER58
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
January 02, 2026
Excellent service and customer service. I was very happy with the the staff and the general team I was very happy with the the staff and the general team More
by AOF72BE
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
December 21, 2025
Facility is clean, All respectable people in their fields of expertise!! I own one of the best vehicles on the planet & They took cars of it . Thxx Pembroke Lexus. of expertise!! I own one of the best vehicles on the planet & They took cars of it . Thxx Pembroke Lexus. More
by tashmars177
Other Employees Tagged: Jeremy Rivera, Jaime Garcia, Adam Hoglievina
December 16, 2025
I have received an excellent service at the right price and the customer service was excellent and the customer service was excellent More
by Mik3000
Other Employees Tagged: Jeremy Rivera, Scott Mankin, Jaime Garcia, Adam Hoglievina
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