Guy Foster

Anthony went above and beyond for me and want to say a special thank you to Guy Foster!! The team is is always amazing. Fast service, great communication. special thank you to Guy Foster!! The team is is always amazing. Fast service, great communication. More

by monteb9511 Verified Customer Verified Customer

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Was in service waiting for my Ford and Marlene Burks showed me how to operate the coffee machine and helped me with the wifi...she gave me excellent service...keep her showed me how to operate the coffee machine and helped me with the wifi...she gave me excellent service...keep her More

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I came in to Tim Moran Hyundai and treated very well. AJ was very helpful and knowledgeable about the cars and the buying process. Both my husband and I bought cars today. I already love this Hyundai dea AJ was very helpful and knowledgeable about the cars and the buying process. Both my husband and I bought cars today. I already love this Hyundai dealership. They are the best. I bought a Hyundai Sante Fe and it's a great car. More

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Anthony is a superstar! I have three Hyundai vehicles all of which are serviced by Tim Moran. Anthony has gone above and beyond literally saving me thousands of dollars. Ver I have three Hyundai vehicles all of which are serviced by Tim Moran. Anthony has gone above and beyond literally saving me thousands of dollars. Very satisfied! More

by ahas169 Verified Customer Verified Customer

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It always is easy to make an appointment that will fit your schedule. Friendly and helpful staff. Fast service. your schedule. Friendly and helpful staff. Fast service. More

by gds8333 Verified Customer Verified Customer

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I always receive Top Notch Service on my cars. The service rep Anthony Coutler, always greets me with a smile and a handshake! I’ve been bringing my cars here for service for over two decades and The service rep Anthony Coutler, always greets me with a smile and a handshake! I’ve been bringing my cars here for service for over two decades and I have never been dissatisfied with their quality of service! They treat me like family! More

by skipr99891 Verified Customer Verified Customer

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Subject: URGENT: Mishandling of TXX Warranty Claim – Timeline and Immediate Action Requested I’m providing a detailed timeline of events related to my vehicle, which is currently at Tim Moran Hyu Timeline and Immediate Action Requested I’m providing a detailed timeline of events related to my vehicle, which is currently at Tim Moran Hyundai in Hemet, so there is no misunderstanding about my warranty claim and my expectations. 📅 September 2022 – First Engine Replacement I originally brought my 2011 Hyundai Sonata to Tim Moran Hyundai due to engine failure. After calling Hyundai Corporate and confirming my coverage, I was told my vehicle qualified under the TXX extended engine warranty (part of the federal class action settlement related to engine defects). Your dealership then replaced the engine, allegedly under that TXX warranty. 📅 May 31, 2025 – Second Engine Failure On May 31, 2025, while driving at highway speed, my engine failed again. The vehicle was towed to your service department. At that point: I immediately contacted Hyundai Corporate, who again confirmed my vehicle should be covered under the TXX warranty. I was later informed by Hyundai's National Consumer Affairs representative that your dealership submitted a pre-authorization under the wrong campaign code – T3G (related to a knock sensor), instead of the correct TXX campaign. While your service manager did state that an engine replacement was needed, the use of the incorrect campaign code caused my claim to be denied. This blocked my assigned Hyundai caseworker from handling the claim appropriately and escalated the situation unnecessarily. 📅 June 5, 2025 – Instruction Ignored by Dealership I was informed by Hyundai’s Corporate office that on June 5, your service department was explicitly instructed to provide me with a loaner vehicle during the review process. That never happened. When I personally visited the dealership and brought this to the service manager’s attention (while on the phone with Corporate), I was told, “I don’t have one to give you,” and that “your fight is not with me, it’s with Corporate.” 🚨 Important Facts: My previous engine only lasted 80,000 miles — meaning either the replacement was defective, improperly installed, or not truly remanufactured. Your dealership mishandled the warranty claim, and now I’m left paying $200/week for a rental vehicle that Hyundai was supposed to cover under the TXX class action warranty. Despite all of this, the vehicle is still sitting on your lot awaiting correction and resubmission of the proper campaign claim. ⚖️ My Position: This is not a simple service issue — it is a matter of compliance with a federal court settlement. I have no interest in arguing with your dealership or being caught between departments. The facts are documented. 📌 What I Expect: That your dealership resubmits the pre-authorization using the correct TXX campaign as already noted in Hyundai’s records. That I am provided the loaner vehicle Corporate authorized on June 5. That immediate communication occurs between your dealership, your regional service manager, and Hyundai Consumer Affairs to correct the campaign code error made internally. If your dealership is unwilling or unable to handle this correctly, I am requesting that Hyundai Corporate immediately relocate the vehicle to another certified dealership capable of following federal warranty terms. If none of this happens, I will pursue: Contacting the class action counsel, Filing a formal complaint with the federal court, Seeking reimbursement for my rental expenses, And potentially pursuing further legal action. I hope your team will correct this quickly, so we can avoid any more delays. More

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Marlene Burks and Matt Lester were great. They found the vehicle with all the extras I wanted, the finance company I wanted, a payment plan I could afford and explained everything clearly. They found the vehicle with all the extras I wanted, the finance company I wanted, a payment plan I could afford and explained everything clearly. More

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Love the customer service and all the choices. Service is quick and very very helpful. Marlene the vehicle upgrade Mgr is so friendly and helpful. I brought my car is for service and Anthony and Service is quick and very very helpful. Marlene the vehicle upgrade Mgr is so friendly and helpful. I brought my car is for service and Anthony and Guy were on top of everything. Danny the gm was very helpful and made sure we got well taken care of. More

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Great service in and out in less time then was estimated car was clean and washed. Anthony was very friendly and not pushy car was clean and washed. Anthony was very friendly and not pushy More

by hunnychris2003 Verified Customer Verified Customer

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