
Gwen started into Toyota Sales over 19 years ago. She had been a "soccer mom", in fact, a competitive swimming mom who had always been drawn to automotive sales. Gwen's uncle was in the business for over 50 years and encouraged her to pursue her passion. Toyota proved to be the ideal manufacturer for Gwen to work for with its industry leading standards, integrity and involvement in the community. In the fall of 2010 Gwen moved home to London after being gone for many years and applied at ToyotaTown because of its achievements as a dealership and its incredible management staff. Since then, she has loved getting to know the London community and the surrounding area, again. "The relationships that I have formed with my clients and the support that I have from my team at Toyotatown has led to me being the recipient of a 2016 Toyota Pinnacle Award for being a Top Performer in Sales Satisfaction with Toyota Canada. I have lived all over Ontario but have remained a South-Western Ontario "Far
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Write a Review370 Reviews of Gwen Jones
August 07, 2025
I had an absolutely fantastic experience with this Toyota dealership! From start to finish, everything was handled with exceptional professionalism and care. What stood out the most was how realistic and tra dealership! From start to finish, everything was handled with exceptional professionalism and care. What stood out the most was how realistic and transparent they were with timelines, no false promises, just clear communication and honest expectations. The vehicle was delivered in first-class condition, and every detail was perfectly handled. A huge shoutout to Valentine Morah for going above and beyond throughout the entire process. Valentine was incredibly knowledgeable, courteous, and truly dedicated to making the experience smooth and stress-free. If you’re looking for a dealership that genuinely cares and delivers top-notch service, this is the one. Highly recommended! More
July 17, 2025
The Toyota Town dealership was welcoming from the moment we walked in the door. It was easy to see a comprehensive line-up of their current vehicles, the facilities were clean, and had a lot of buzz. It was we walked in the door. It was easy to see a comprehensive line-up of their current vehicles, the facilities were clean, and had a lot of buzz. It was quick to be welcomed at reception and connected with a sales representative. We were connected with Gwen Jones who was very personable, welcoming and knowledgeable about vehicles we came in interested in and others that may have better suited our needs. She took a sincere interest in us and helping us to find a vehicle that best suited the needs of our family. She made the test driving experience very enjoyable and explained relevant features on the vehicles in comprehensive detail. Even when we decided that a Toyota ultimately wasn’t for us, Gwen was a class act, wishing us well and followed up with a lovely message of thanks for our time - something that is almost never seen from a salesperson who didn’t get the days’ deal. Had things worked out differently, we would have been more than pleased to work with Gwen for our vehicle purchase. More
June 24, 2025
Our salesperson was Gwen Jones. It was such a pleasure to deal with her from the very first interaction. When we picked up the car on a cold windy day, she took her time going throu It was such a pleasure to deal with her from the very first interaction. When we picked up the car on a cold windy day, she took her time going through all the basics and getting the app set up. More
Other Employees Tagged: Janine Feenstra
June 18, 2025
This is the second vehicle that I've leased from ToyotaTown. Gwen was great once again in making the experience enjoyable! She's extremely knowledgeable regarding the technical aspects of the vehicl ToyotaTown. Gwen was great once again in making the experience enjoyable! She's extremely knowledgeable regarding the technical aspects of the vehicles. Gwen was very helpful and professional and kept me up to date throughout the process! More
April 09, 2025
Entire experience was first class. Gwen is cheerful, knowledgable, personable, responsive and attentive; and her interest in the customer is genuine and relaxed. She is clearly experie Gwen is cheerful, knowledgable, personable, responsive and attentive; and her interest in the customer is genuine and relaxed. She is clearly experienced and able to present the qualities of the toyota vehicle in contrast with details about similar models and makes. Her experience also allows her to give perspective on what other customers have liked and and shared about cars they've purchased from Toyota; and in relation to trends and developments in Toyota and the larger automaking industry. I have dealt with a Toyota purchase with Gwen before, and I'd recommend her to anyone! Hillary - in relation to financing the purchase - was equally pleasant, responsive, attentive and willing to help with the complexities of navigating the shifting of Toyota financeing from my old car to the new one. She has a good grasp of details about financing and various options for a new vehicle, and is able to describe it all in easy-to-understand language, A real pleasure to do business with. More
Other Employees Tagged: Hillary Bevin - Financial Service Manager
April 08, 2025
Gwen Jones was an absolute pleasure to deal with. She was very helpful in trying to find a vehicle for us that suits our needs and it didn’t end up working out for what we were looking for but I woul She was very helpful in trying to find a vehicle for us that suits our needs and it didn’t end up working out for what we were looking for but I would absolutely recommend ToyotaTown as a place to do your car business with! More
Other Employees Tagged: Tara Shepherd
March 31, 2025
A very pleasant experience. Gwen has good communication skills and made me feel very welcome. Recommend them? Certainly without a moment's hesitation. Gwen has good communication skills and made me feel very welcome. Recommend them? Certainly without a moment's hesitation. More
Other Employees Tagged: Janine Feenstra, Ashley Wilson
March 14, 2025
I recently purchased a RAV 4 and my experience with Nazir and team was excellent! From the beginning, each person we spoke with was knowledgeable and attentive to our needs. The experience from the initial c and team was excellent! From the beginning, each person we spoke with was knowledgeable and attentive to our needs. The experience from the initial conversation to the final paperwork was positive, honest, transparent and stress free. The customer service was professional and made the entire process smooth and enjoyable! More
Other Employees Tagged: Nezir Hussein