HAROLD SOLANO | Page 5

Harold took very good care of me, my appointment was 11am but arrived at 1030 am, at 1 pm the deal was done. Big thanx to Corwin management, Harold, and brother Sterling. You guys are a team with a plan and but arrived at 1030 am, at 1 pm the deal was done. Big thanx to Corwin management, Harold, and brother Sterling. You guys are a team with a plan and purpose. More

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Harold was a true professional. He took the time to explain everything and did a follow-up phone call. He took the time to explain everything and did a follow-up phone call. More

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Herald was absolutely amazing to work with! I appreciate his effort so much. He was extremely helpful I appreciate his effort so much. He was extremely helpful More

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PROS: Had the exact Certified Pre-Owned (CPO) Silverado 1500 Crew Cab LTZ trim w/ 3.0L Duramax in Northsky Blue Metallic I was searching for. Sales rep, Harold Solano, was a true pleasure to work with--hel 1500 Crew Cab LTZ trim w/ 3.0L Duramax in Northsky Blue Metallic I was searching for. Sales rep, Harold Solano, was a true pleasure to work with--helpful, no pressure, easy negotiation, great communication. Comfortable waiting area, where I spent almost 90 mins waiting for finance. CONS: Tires were prefilled with nitrogen with $150 fixed dealership charge--I don't want/need nitrogen but what can I do, request that they empty & refill with air? Ikon vehicle tracker system installed by dealership due to theft in the area, not removed and purchase cost passed on the buyer; I was advised by sales that it is a one time lifetime service cost, but in finance I asked and was told that it is for a two year service subscription. Again, not happy with this being applied and presented as non-negotiable, as well as initially misrepresented. Truck had 29.8K miles at purchase, and came from Arizona desert; CPO Inspection & Reconditioning report states that the only maintenance performed by the dealership was an engine oil & filter change; fuel filter service schedule is 30k but was not serviced. Report also states Battery Voltage reading as "12V" with no service required or completed; 12.0V is a 45-50% state of charge...100% state of charge is 13.0V for AGM, 12.6V+ for sealed lead acid. I've tested the battery multipe times since and it is typically between 12.7-12.8V, so I'm satisfied that it won't leave me stranded, but the tech that performed/completed this inspection, as well as the Service mgr and used vehicle mgr need to pay attention to the service they are providing and approving. I'm a California buyer that paid cash (including their purchase of my vehicle) but dealership withheld sales tax and title, requiring me to forward completed Cal DMV documentation before forwarding the tax and title to Cal DMV--purchased vehicle Jan 2, now Feb 27 and still don't have plates, registration nor title in my possession. This is a slow and cumbersome process that unnecessarily burdens the buyer. Last note, I was presented and signed the CPO Inspection & Reconditioning Report by the sales rep, but some how the this document did not get placed in the envelope with the rest of the documentation. I found this error on Feb 9 when I went to review service records. I contacted the dealership on that date and have had to contact them weekly for an update since. I finally received it today, after the matter was escalated to the Finance Mgr by my sales rep, Harold Solano. A special thanks to Harold Solano for his overall assistance and great communication throughout this purchase. Also, my thanks to the Finance Mgr, Sterling Smith, who was able to retrieve and forward the CPO document in one day! More

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Great overall experience dealing with the full team at Corwin GMC. Would highly recommend them. Corwin GMC. Would highly recommend them. More

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We had an outstanding experience with our dealership seller Harold Solano! He’s professionalism, in-depth knowledge, and genuine care made the entire process seamless and enjoyable. He took the time to seller Harold Solano! He’s professionalism, in-depth knowledge, and genuine care made the entire process seamless and enjoyable. He took the time to answer all my questions and ensured we found the perfect vehicle for our needs. I will highly recommend he’s services to anyone looking for an stress-free and exceptional car buying experience. More

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The staff are very friendly and helpful. They did not pressure us and make us feel uncomfortable. They did not pressure us and make us feel uncomfortable. More

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From the first contact with Corwin GMC I felt respected. All involved including Kam, Harold, Shane and Robbie were super friendly and helpful. My intentions were to get a good deal on a 2024 Sierra 2500 HD. All involved including Kam, Harold, Shane and Robbie were super friendly and helpful. My intentions were to get a good deal on a 2024 Sierra 2500 HD. While looking at the only 2024 on the lot a 2025 caught my eye. Harold picked up on that and we test drove it. A price was offered on my trade in and the 2025. I went home to sleep on it. I called back the next day we negotiated a better deal on the 2025 and the rest is history. Delivery of the truck was very well done and financing was super easy. The day I picked up the truck I was in and out in 3 hours. I highly recommend Corwin GMC for a GMC truck. More

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Harold was great to work with, very patient. Came to the dealership with the intention of purchasing a black Escalade and my wife asked about a red one we saw on the website and it ended up that Came to the dealership with the intention of purchasing a black Escalade and my wife asked about a red one we saw on the website and it ended up that one was sold but they had a white one. He showed it to us after a test drive we purchased it. More

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I was very happy with the dealership and Harold, and Efron the team took care of me and made me feel comfortable and answered all my questions. Efron the team took care of me and made me feel comfortable and answered all my questions. More

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