Hal Hulbert | Page 2

Starting from booking an appointment till the service delivery was smooth . The waiting lounge had all the necessary facilities to enjoy the coffee and snacks while working . I loved the place and the ov delivery was smooth . The waiting lounge had all the necessary facilities to enjoy the coffee and snacks while working . I loved the place and the overall service by the staff . More

by prabhuprasadsahoo037 Verified Customer Verified Customer

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I had a 9:30 am appointment for a transmission fluid change, oil change, tire rotation, and inspection on my Mazda CX-5. I was told it would take 2-2.5 hours. I waited at the dealership. It took over change, oil change, tire rotation, and inspection on my Mazda CX-5. I was told it would take 2-2.5 hours. I waited at the dealership. It took over 4 hours, and not once did anyone come and give me an update on my vehicle. The visual, walk-around inspection of my vehicle was sent to me at 12:36 pm. 3 hours after my arrival/appointment time, the service tech stated in the video they would be starting my service next. I will not be returning to Clay Cooley Mazda. Horrible experience. More

by amyekeller1 Verified Customer Verified Customer

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The admin was great and informative. Service was timely, the only thing I’d like improvement on is the service video. It’s hard to hear with all the noise in the background so I’m not su Service was timely, the only thing I’d like improvement on is the service video. It’s hard to hear with all the noise in the background so I’m not sure if there was a note I needed to remember about my car. More

by melindacanadajones Verified Customer Verified Customer

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Great staff and great treatment. Helpful and informative. Owen and The guys helped to buy my new car I appreciate all of them. Helpful and informative. Owen and The guys helped to buy my new car I appreciate all of them. More

by amr.aljareh Verified Customer Verified Customer

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From the moment I had my interaction with Tori on instagram to the moment I walked out of the dealership the customer service was excellent. Everyone introduced themselves and made sure I was taken instagram to the moment I walked out of the dealership the customer service was excellent. Everyone introduced themselves and made sure I was taken care of. Even the follow up was excellent. Thank you all!! More

by monique201478 Verified Customer Verified Customer

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I am happy with the service. They have completed in time and they are reminding me regularly not to miss. They have completed in time and they are reminding me regularly not to miss. More

by avinash.nandigama Verified Customer Verified Customer

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The lease payment shown in the online deal summary did not match the numbers presented at the dealership. This inconsistency made the experience feel misleading and caused unnecessary frustration. not match the numbers presented at the dealership. This inconsistency made the experience feel misleading and caused unnecessary frustration. More

by Allan Verified Customer Verified Customer

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folks were great. Only issue is the dealership financer told he shall get the other state plates but after 2 weeks the manager says its not possible. Only issue is the dealership financer told he shall get the other state plates but after 2 weeks the manager says its not possible. More

by gk Verified Customer Verified Customer

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Angela was great! She kept me in the loop during my repairs and is very professional. I will always bring my Mazda here for service! She kept me in the loop during my repairs and is very professional. I will always bring my Mazda here for service! More

by clwasson1 Verified Customer Verified Customer

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excellent service and customer support . Keep up the good work.. All good , I recommend this place for service Keep up the good work.. All good , I recommend this place for service More

by palanichamy.kamlesh Verified Customer Verified Customer

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