Dealership Experience
8 yrs, 7 mos
Languages Spoken
English
387 Reviews
Write a Review387 Reviews of Haley Valila
March 03, 2020
Thank you so much. We were in such a jam after my wife's accident and it had been such a long time since last loan. But Haley Casko didn't give and the crew worked everything out and got my wife into a grea accident and it had been such a long time since last loan. But Haley Casko didn't give and the crew worked everything out and got my wife into a great car. We will be back for our next vehicle. Thank you again, Tim & Dawn Birdsey More
Other Employees Tagged: Charles Huxoll
February 07, 2020
Awesome guy. Great to work with on getting a new car or getting additional information about Hyundi dealership. Very understanding with issues or other problems!! getting additional information about Hyundi dealership. Very understanding with issues or other problems!! More
Other Employees Tagged: Kirstie Ryan, Mark Shelley
February 06, 2020
We were very happy with all of the help we got from haley. She was very friendly. Thank you for all our help. Happy custom haley. She was very friendly. Thank you for all our help. Happy custom More
Other Employees Tagged: Erin Costanzo
January 25, 2020
We started looking online even though we were not planning to buy a car. Since we step into the dealership the service was excellent and they were very patient with us... planning to buy a car. Since we step into the dealership the service was excellent and they were very patient with us... More
Other Employees Tagged: Jamie Brown, Salina Pistone, Salvatore Pistone, Salvatore Pistone
January 15, 2020
Haley is the absolute best sales rep! Has all the right answers, and very knowledgeable but not pushy. Definitely going to buy more cars from only her. You guys need to promote her, or at least pay her answers, and very knowledgeable but not pushy. Definitely going to buy more cars from only her. You guys need to promote her, or at least pay her more than whatever she's making. More
Other Employees Tagged: Charles Huxoll
January 10, 2020
excellent Having Haley and Thomas on your sales team is a big plus for your organization. They were professional and courteous throughout the whole process of t Having Haley and Thomas on your sales team is a big plus for your organization. They were professional and courteous throughout the whole process of the purchase. Buying a vehicle can be a stressful experience at some dealerships, not so at Jenkins Hyundai of Ocala !! More
Other Employees Tagged: Thomas Gemkow
January 04, 2020
We have purchased from other Jenkins owned dealerships! Everyone is consistent in customer service and attentiveness to the customer. The Jenkins Hyundai dealership has well informed professional sales pe Everyone is consistent in customer service and attentiveness to the customer. The Jenkins Hyundai dealership has well informed professional sales personnel and a fantastic service department. We are always impressed with the organization and expertise. More
Other Employees Tagged: Thomas Gemkow, Salina Pistone
January 02, 2020
No pressure great people I was hesitant to buy a car and one reason was I did not want to go through the process and be pushed into something I might regret. I was so pleasant I was hesitant to buy a car and one reason was I did not want to go through the process and be pushed into something I might regret. I was so pleasantly surprised by Haley, the salesperson who worked with me. When it came down to making a decision I was given plenty of time and space and I did not feel pressured at all by Haley or Jeremy. They offered suggestions, information and recommendations without pressuring me and I felt very good about the decision I made because when I made it I knew it had been for the right reasons. The finance person, Charles (Hux) was also very thorough in explaining the paperwork and again I felt no pressure to purchase a further warranty. I am very happy with my car and the entire process of selecting and buying a car was much better than I could have anticipated ~thank you Haley and Jenkins Hyundai staff and Happy New Year🎉 More
Other Employees Tagged: Jeremy Agee, Charles Huxoll
December 07, 2019
Great Dealership with one Bad Apple First impression with Jenkins was horrible as initial salesman had a very short fuse, was rude and confrontational. It was so bad I sought out the sal First impression with Jenkins was horrible as initial salesman had a very short fuse, was rude and confrontational. It was so bad I sought out the sales managers. After a lengthy discussion with the sales managers, I let them know I had no intentions of buying a vehicle from them. I was ready to buy from a competitor. But I didn't want to leave this stone unturned so I allowed them to introduce me to another sales person just so I could check my mental box that I looked at the PALISADE. Well Haley was the perfect saleswoman. She was patient and low pressure. We spent time looking at the various trims followed by a long test drive where she covered the many features of the Palisade. As we arrived in the parking lot I told her I was still leaning in another direction which I honestly was as I had been negotiating with another dealership on a Highlander. I told her they had 10 minutes to make me an offer I couldn't refuse as I didn't want waste their or my time. Well they did just that and I bought the Palisade. A complete surprise to all of us after my initial experience. I love the Palisade but I especially love how Jenkins has treated me since the deal was made. Haley went out of her way to make sure everything went smooth and continues to do so days after our purchase. She cleaned out our trade-in while we were doing the paper work and spent as much time as we needed going over the vehicle once again. We took the Palisade back the next day to have tinting put on the windows. Haley met me at the door and walked me through the process, followed by Salina, one of the sales managers I had talked to the night before. Then they offered me a loaner for the 3 hours it was going to take to complete the detailing. I never been offered a loaner for 3 hours. My expectation was I'd be sitting in Jenkins waiting area. What a pleasant surprise. Once my vehicle was ready, Haley went over some more features in the Palisade, again taking her time. When I got ready to leave, Salina came all the way outside to make sure I was happy with everything and to wish me well. They really made me feel they appreciated my business. I'd like to give Jenkins 5 stars but I have to hold them accountable for putting a salesman out there with a short fuse and doesn't know how to properly interact with customers. In the end am I extremely pleased with my purchase and look forward to visiting Jenkins again. I highly recommend but ask for Haley. More
Other Employees Tagged: Thomas Gemkow, Salina Pistone
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