Haliey Smith
Haliey Smith at Laird Noller Ford of Lawrence

Haliey Smith

Service Advisor

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.3
228 Reviews
4.3

228 Reviews

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228 Reviews of Haliey Smith

November 26, 2025

Dealership Rating
Employee Rating

Man, let me tell you somethin’ — I rolled up to this dealership thinkin’ I was just gonna get a regular ol’ oil change, but these cats treated my ride like it was the smoothest Caddy on the boulevard. I More

by Jazzman Cometh
Service Price Transparency
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Recommend Dealer
Yes

October 21, 2025

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This dealership made me feel very comfortable when I had no idea what I was doing. Everyone I spoke to was extremely kind and very helpful! More

by Catherine
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Recommend Dealer
Yes

Other Employees Tagged: KHRISTA BELL

Nov 08, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re thrilled to hear that our team made you feel comfortable and supported, especially when navigating something new. We pride ourselves on being kind and helpful, and your feedback means a lot. We look forward to assisting you again in the future!

October 21, 2025

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Great service and communication throughout the process. Timely turnaround. Special should to Hailey for her help! More

by Nate
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Recommend Dealer
Yes
Nov 08, 2025

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We’re thrilled to hear you had great service and communication throughout the process. We’ll be sure to pass along your shout-out to Hailey—she’ll be delighted to hear it! We look forward to serving you again.

October 03, 2025

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Work was fine but finished later than promised and communication with service writer was lacking. I was told a call was made notifying me that service was completed but then I showed the service write More

by aldeavotaw
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2025

Laird Noller Ford of Lawrence responded

Thank you for your feedback. We sincerely apologize for the miscommunication regarding your service notification. This is not the experience we aim to provide, and we will address this with our team to ensure calls and updates are handled accurately moving forward. We appreciate you bringing this to our attention and hope to provide a smoother experience next time.

October 01, 2025

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Went in for an oil change and it was very quick and easy, totally satisfied! More

by anng5776
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Recommend Dealer
Yes
Nov 08, 2025

Laird Noller Ford of Lawrence responded

Thank you for your feedback! We’re glad to hear your oil change was quick and easy, and that you’re completely satisfied. We look forward to serving you again!

September 25, 2025

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This dealership is one of the best dealerships in Kansas. You can expect excellent service. More

by xrayjoe1
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Recommend Dealer
Yes
Nov 08, 2025

Laird Noller Ford of Lawrence responded

Thank you for your kind words! We’re thrilled to hear you consider us one of the best dealerships in Kansas. Providing excellent service is our priority, and your feedback means a lot. We look forward to serving you again!

September 24, 2025

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Excellent service and courteous. The work was completed in a timely manner. Highly recommend. Thank you. More

by CJWSUNDANCE
Recommend Dealer
Yes
Nov 08, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for your kind words and recommendation! We’re thrilled to hear that you were happy with our service and the timely completion of the work. It was a pleasure serving you, and we truly appreciate your support!

September 09, 2025

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Service is always fantastic here. Quick and easy every time! Jade and Hailey always take great care of me and my family. More

by DSTRINGER4
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Hofelt, JAYDE COLLIE

Sep 19, 2025

Laird Noller Ford of Lawrence responded

Thank you so much for the kind words! We're thrilled to hear that you've consistently had a great experience with us. Jade and Hailey will be so happy to know their efforts are appreciated—they truly care about taking great care of our customers. We look forward to seeing you and your family again next time!

September 03, 2025

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Called for an oil change and they set up an appointment with in the hour and had me in and out quickly. Great service!! More

by Jimfackrell
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Recommend Dealer
Yes
Sep 05, 2025

Laird Noller Ford of Lawrence responded

Thank you for sharing your experience! We’re happy we could get you scheduled quickly and take care of your oil change without delay. We appreciate your kind words and look forward to helping you again next time!

August 15, 2025

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They contacted me to set up recall service. Appointment set and recall service successfully completed in 1 hour while I waited. More

by David Gregory
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Recommend Dealer
Yes
Aug 28, 2025

Laird Noller Ford of Lawrence responded

Thank you for taking the time to leave a review! We’re glad to hear the recall service was handled smoothly and completed quickly during your visit. We appreciate your trust in us and look forward to helping with any future service needs.

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