Haliey Smith

When I scheduled they gave me the wrong address, I had to insist I had an appointment before they finally looked into where I was scheduled to be serviced. Took three different people to tell me to drive off insist I had an appointment before they finally looked into where I was scheduled to be serviced. Took three different people to tell me to drive off location to another servicing facility. More

by CHLOEH1213 Verified Customer Verified Customer

Report | Print

Took a half hour to get served when we had and appointment. Charged $50 for a taillight replacement, where the bulb is an $8 part. appointment. Charged $50 for a taillight replacement, where the bulb is an $8 part. More

by LON.MEYER Verified Customer Verified Customer

Report | Print

The service reps were very helpful and answered all my questions. The review of needed service an options was very useful. The service was completed well questions. The review of needed service an options was very useful. The service was completed well More

by mcj Verified Customer Verified Customer

Report | Print

Easy to schedule service and friendly staff. Serviced my truck and solved a software issue. Very happy. Serviced my truck and solved a software issue. Very happy. More

by clminter Verified Customer Verified Customer

Report | Print

Service for the most part was good except the tire pressure adjustment. The correct tire pressure adjustment is a very important aspect of the service. pressure adjustment. The correct tire pressure adjustment is a very important aspect of the service. More

by dean4635 Verified Customer Verified Customer

Report | Print

Very well organized. Have all my past records and they know what I need. Very nice people to work deal with. Kept me updated. Have all my past records and they know what I need. Very nice people to work deal with. Kept me updated. More

by ryanweinmann Verified Customer Verified Customer

Report | Print

I wanted some cosmetic repairs made to a new truck purchased from Laird Noller. Ford initially turned down the request but Laird Noller continued to work with Ford on my behalf to get the repairs don purchased from Laird Noller. Ford initially turned down the request but Laird Noller continued to work with Ford on my behalf to get the repairs done under warranty. Krista was very good at communicating with me during the process. More

by carey.minihan Verified Customer Verified Customer

Report | Print

The service was great. Car was ready within an hour. I appreciate the great service. Car was ready within an hour. I appreciate the great service. More

by annbruemmer7 Verified Customer Verified Customer

Report | Print

I recently had a warranty engine repair done at Laird Noller Ford, and while the wait for the replacement engine was longer than expected, Haliey in the service department made the experience as smooth a Noller Ford, and while the wait for the replacement engine was longer than expected, Haliey in the service department made the experience as smooth as possible. She kept me updated throughout the process and was always helpful and professional. Her communication and customer service helped turn a challenging situation into a manageable one. Thanks, Haliey! More

by rwalker514 Verified Customer Verified Customer

Report | Print

Always have had a good experience whenever I have had service performed on my vehicle. service performed on my vehicle. More

by BRAYDENSLAWNANDLANDSCAPE Verified Customer Verified Customer

Report | Print