Hani Rashid | Page 21

I was not happy with my experience at Morries. When I first arrived it was a Monday evening. I was late to arrive and the sales person was in a rush. I hardly got to look at the outside of the car and h first arrived it was a Monday evening. I was late to arrive and the sales person was in a rush. I hardly got to look at the outside of the car and he was pushing me to test drive it. After the test drive I decided I did like the car and filled out some paperwork. The next day when I arrived I met with the finance person. She told me she had a great rate for me, 6.87. I was shocked and said "5 weeks ago I applied for a load at a different store and got 2.91". She didn't think that was possible, she consulted with her manager who said it was impossible and the sales person who said it was impossible. Three different people telling me right to my face that I was a liar. Feeling like I was backed into a corker I agreed and signed some of the papers. Meanwhile the next day I google to find financing and I was approved for a loan at 2.89%. I called and notified them I would be using this other company for my financing. The sales person then called me and told me I need to just finish the paperwork and after it's done I can re finance with the new bank. I think not!! I get that try all get some kind of commission out of who they use to finance the loans but seriously, 6,87 vs 2.89 that is a difference of $27 per month on my payment or nearly $1560 over the course of a 5 year loan. My next complaint was I bought a car "as is". As I mentioned earlier I was rushed through the process. i didn't have any time to even look under the hood more or less to ask a friend to join me to look over the vehicle. The day finally comes to get the car and as soon as I leave I am heading up north about 3&1/2 hours. About a hour into the drive the tire pressure light comes on, then I start hearing and feeling this humming sound when I'm turning to the left. The next day I notified my sales person who notified the used car sales manager. When he called to ask when I was bringing the car in I told him I would be in with my lawyer friend at 3:30. I brought the car in on Monday. Here it is Tuesday and I'm without my car. The difference this time, and it may just be me. I had never been treated so kindly until this visit. Was it because I brought my lawyer firmed with??? Prior to this my sales person hardly had a moment to spend with me. Fortunately my finance person was delightful and quite a joy to work with. Had it not been for her I think I would have walked away. Even though I didn't use the financing she found for me. I could tell she was a little disappointed, she still welcomed me and accepted that I found my own financing. So my advice to anyone considering Morries Subaru Minnetonka is to do your research. If they give you an interest rate that seems too high, shop around. It is definitely worth taking that little extra time to shop around to make sure you are getting the best rate possible. The next thing I would suggest is if you feel rushed, tell them to back off. This is a major purchase you should not feel rushed. Make sure to bring a mechanic with you. If you don't have one then ask to bring it to your mechanic. When I have bought used cars in the past I have been given the car fax report and I've been given the inspection sheet from the place I bought from. I didn't get this when I bought my car this time, I would Ask for that at Morries. Lastly, it's never too late to walk away. Overall I cannot say that my experience was terrible, but it also doesn't make me convinced to go buy from there again. More

by matt72_25 Verified Customer Verified Customer

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I really enjoyed the friendly approach taken by Hani and Laela. The purchase was made easy and it felt like a win-win was desired by both parties. Laela. The purchase was made easy and it felt like a win-win was desired by both parties. More

by kevinguinee Verified Customer Verified Customer

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This is our 2nd new Forester we’ve purchased from Morrie’s Minnetonka & have been very happy with the sales & service people. We also recommended this dealership to a friend who also bought a new Im Morrie’s Minnetonka & have been very happy with the sales & service people. We also recommended this dealership to a friend who also bought a new Impreza through Hani Rashid More

by ANNH0 Verified Customer Verified Customer

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Always amazing Hani Rashid always takes great care of me! His thoughtfulness is always appreciated. He is very good at explaining the process and helping me throug Hani Rashid always takes great care of me! His thoughtfulness is always appreciated. He is very good at explaining the process and helping me through it. More

by angie.ogren Verified Customer Verified Customer

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Hani was very accommodating with his time. He arranged for times to meet that worked for us. He found a few options for cars and provided information about the cars we were considering. He wasn't too push for times to meet that worked for us. He found a few options for cars and provided information about the cars we were considering. He wasn't too pushy and respected our timetable. More

by debbiebkusnetz Verified Customer Verified Customer

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All the staff were engaged, patient, and attentive to my needs during a tough decision. They worked relentlessly to find the best fit and greatest value for my new vehicle purchase. Nothing but a positive e needs during a tough decision. They worked relentlessly to find the best fit and greatest value for my new vehicle purchase. Nothing but a positive experience! More

by wbaish Verified Customer Verified Customer

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An easy, hassle-free experience This is my third time leasing a Subaru, and we are never going to another dealer or brand. The best cars, and a very helpful and friendly staff. This is my third time leasing a Subaru, and we are never going to another dealer or brand. The best cars, and a very helpful and friendly staff. More

by Happy Customer Verified Customer Verified Customer

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Great experience with everyone! The process of selling my current Forester for a very fair price to leasing a new Forester was simple, smooth & fast! my current Forester for a very fair price to leasing a new Forester was simple, smooth & fast! More

by JAYNEE.GARDNER Verified Customer Verified Customer

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Great place to buy! We love the car and the dealership! All of our interaction with the dealership has been very positive! We would send all of our friends to this dealer We love the car and the dealership! All of our interaction with the dealership has been very positive! We would send all of our friends to this dealership! More

by kurboot Verified Customer Verified Customer

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Great price, great service Hani was very accommodating, gave us an awesome rate and even helped us get out of the dealership quickly since we had to get to a family Christmas. A Hani was very accommodating, gave us an awesome rate and even helped us get out of the dealership quickly since we had to get to a family Christmas. Amazing service, recommend to all. More

by johnstondillon123 Verified Customer Verified Customer

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