Dealership Experience
3 yrs, 11 mos
162 Reviews
Write a Review162 Reviews of Hannah Beck
February 25, 2022
Had a live chat with internet person told her what I wanted. Appointment was set up to meet Matt or George I get there no Matt or George. I was given Hannah who claimed she was a sales rep but dealer ra wanted. Appointment was set up to meet Matt or George I get there no Matt or George. I was given Hannah who claimed she was a sales rep but dealer rater has her as a Product Specialist. Hannah proceeded to fill out paperwork and talk about my trade in, she asked for my registration which you don't need to obtain a car value. She kept asking me what I was interested in what I wanted. I said I went through this already and she could tell I was annoyed. I said I wanted to test drive and talk price. She said let me go pull your paperwork, paperwork? What dealer has paperwork on someone who just walked in the door? I had an Internet chat there was no paperwork for her to pull. I'm guessing it was dealer talk for let the customer sit out there and wait. I got tired of waiting so I left, I forgot they had my lisence and had to go back when I get there she's chewing on food and telling me she was getting my car for me. So she lied (shocker at a car dealer I know) about pulling my paperwork (again what paperwork?) then proceeded to lie again and say she was pulling my car out, I had parked in the back and had to walk the length of the dealership she was nowhere outside. I later spoke to the general manager he had the actual gaul to lie to me and say she was outside with the car, she wasn't outside with the car she was still inside. That car should have been pulled up waiting for me to test drive when I got there. I would give them a zero stars if I could. More
February 21, 2022
Very accommodating, nice place , clean , staff are very nice and we are able to bring our new car home with the help of Hannah and George. Thank you so much for everything . nice and we are able to bring our new car home with the help of Hannah and George. Thank you so much for everything . More
Other Employees Tagged: Goerge
February 05, 2022
Pine Belt Mazda provided me with great customer service at a great deal on my new vehicle. at a great deal on my new vehicle. More
Other Employees Tagged: Matt Clifton
February 02, 2022
Thank you Pine Belt Mazda for getting me my 2022 Cx5 Turbo at a fair price. Hannah with the help of the general sales mgr George Marshall worked hard to get me the car that I was looking for, and a fa Turbo at a fair price. Hannah with the help of the general sales mgr George Marshall worked hard to get me the car that I was looking for, and a fair value for my trade. I would recommend them especially in these challenging times. More
January 31, 2022
Pleasant no pressure atmosphere. Knowledge staff. Great product sells itself. Would definitely come back again and recommend to others product sells itself. Would definitely come back again and recommend to others More
Other Employees Tagged: Matt Clifton , Julio Reyes