Hannah was an awesome advocate for Kenny Ross and the
industry. Her personality was bubbly and she ensured I had everything I needed to feel comfortable with the purchase. The “required” fees, on the oth
industry. Her personality was bubbly and she ensured I had everything I needed to feel comfortable with the purchase. The “required” fees, on the other hand, were a bit more concerning. I tried to be kind to not question them, but then I was told they are only for a certain number of years. When I asked if they are required, the other woman told me yes, yet I had to sign to accept the options. Very shady, yet I was told that that is why they gave a discount. On top of that, once I purchased the car and saw that it was only 80% charged, they said that they would not allow me to charge it overnight and pick it up in the morning, but they owe me a “complimentary” charge the next time I’m in, like I have time to just randomly drop my car off for hours to charge. As sweet and kind as Hannah was, they end of the transaction left a very sour taste in my mouth.
More
by leo.v.morrow
Verified Customer
Verified Customer
Dec 06, 2024 -
Kenny Ross Ford South responded
Thank you for bringing this to our attention, Leo. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.
Very Well Located and Convenient & have a great variety
of new and used cars available.
of new and used cars available.
More
by alwaheebkhaled
Verified Customer
Verified Customer
Hannah Joseph was awesome.
She listen to exactly what I asked for and delivered. She worked with Ray to make my deal happen
She listen to exactly what I asked for and delivered. She worked with Ray to make my deal happen
More
by cherylpaterni
Verified Customer
Verified Customer
Other Employees Tagged:
Ray Glunt
Hannah made the experience the easiest and most relaxing
I’ve ever had purchasing a vehicle.
I’ve ever had purchasing a vehicle.
More
by Brett302230
Verified Customer
Verified Customer
Other Employees Tagged:
John Eberlein
Sep 26, 2024 -
Kenny Ross Ford South responded
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
This dealer has by far the best and quickest service.
I won’t deal with any other dealer going forward.
I won’t deal with any other dealer going forward.
More
by DOMINICK.MAROZZA
Verified Customer
Verified Customer
Service Price Transparency
Sep 26, 2024 -
Kenny Ross Ford South responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
everything was done fast and proficiently, even my rental
was taking care of, great job Hannah
was taking care of, great job Hannah
More
by davidbibza
Verified Customer
Verified Customer
Other Employees Tagged:
Ray Glunt
Sep 26, 2024 -
Kenny Ross Ford South responded
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
I really appreciate Hannah, Mr.
Ray, and Mr.John these guys made buy my car a great experience👍 Thank you very much!
Ray, and Mr.John these guys made buy my car a great experience👍 Thank you very much!
More
by mylarh2015
Verified Customer
Verified Customer
Other Employees Tagged:
Mr.Ray
Easy to get an appointment, easy to get the vehicle I
wanted, trade-in price was also a grand or two more than I expected. Very good at "out the door" costs that include all the tax/title/etc.
wanted, trade-in price was also a grand or two more than I expected. Very good at "out the door" costs that include all the tax/title/etc.
More
by jet0
Verified Customer
Verified Customer
matt was great and got everything addressed including the
recall for the rear axle
and completed that day.
recall for the rear axle
and completed that day.
More
by fze22
Verified Customer
Verified Customer
Other Employees Tagged:
matthew la frankie
Aug 21, 2024 -
Kenny Ross Ford South responded
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
All went well!
Great communication with staff. Satisfied with repairs to my 2021 Subaru Forester
Great communication with staff. Satisfied with repairs to my 2021 Subaru Forester
More
by SEANKRASH
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2024 -
Kenny Ross Ford South responded
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!