Harry Cruz
Harry Cruz at Safford Mazda Alexandria

Harry Cruz

Technician

Safford Mazda Alexandria

7400 Richmond Highway
Alexandria, VA 22306

4.8
16 Reviews
4.8

16 Reviews

Write a Review

16 Reviews of Harry Cruz

December 12, 2025

Dealership Rating
Employee Rating

Chas was very thorough and helpful with his suggestions. Was able to drop my car off after an Engine Malfunction light came on, thankfully it was covered under the warranty and my car was fixed the next day More

by Yerika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Safford Mazda Alexandria responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 07, 2025

Dealership Rating
Employee Rating

I have 2 problems with this dealership, one took me 3-4 days to get a hold of someone in the service department and two for it to take well over 2 hours just to change a battery with an appointment is craz More

by walkerp65881
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2025

Safford Mazda Alexandria responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the responsiveness of our service department and the time it took to change the battery during your appointment. At Safford Mazda Alexandria, we strive to value our customers' time and will take your comments into consideration to improve our processes. If you’d like to discuss your experience further, please feel free to reach out to us directly. Sincerely, The Team at Safford Brown Mazda Alexandria

December 04, 2025

Dealership Rating
Employee Rating

Nice dealership inside. Staff is very nice and helpful. I would bring my Mazda back again. More

by garrettbrown864
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Safford Mazda Alexandria responded

Thank you for your feedback, Garrett! We're glad to hear that you had a positive experience at Safford Mazda Alexandria. Our team strives to provide excellent service, and we look forward to welcoming you back with your Mazda in the future! Sincerely, The Team at Safford Brown Mazda Alexandria

December 01, 2025

Dealership Rating
Employee Rating

Excellent service. Top notch. Sandra is always professional and provides quality service. The mechanics provide quality service. More

by ECOSTANTINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2025

Dealership Rating
Employee Rating

Great location, very convevenient to drop off and for weekends, and amenities while waiting are perfectly adequate. The staff there know exactly what to do and ensure I'm out of there on time. More

by ectenenbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Safford Mazda Alexandria responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 16, 2025

Dealership Rating
Employee Rating

Dametrius was incredibly good at my recent car appointment. He kept me informed about my car and was very polite. More

by GAILCATHERINE2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2025

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 07, 2025

Dealership Rating
Employee Rating

Great service! ! The representatives were knowledgeable and very polite. It’s a really good Mazda experience. More

by abrahamolivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2025

Safford Mazda Alexandria responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Brown Mazda Alexandria!

November 03, 2025

Dealership Rating
Employee Rating

Great service they take care of you. Thank you for your service and support to m More

by JLJ0429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Safford Mazda Alexandria responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 26, 2025

Dealership Rating
Employee Rating

Good professional service. Waiting room very clean .my service provider Lorenzo was very professional and courteous. More

by CARLTONBARNETT824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Safford Mazda Alexandria responded

Thank you for choosing Safford Brown Mazda Alexandria. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2025

Dealership Rating
Employee Rating

Good service. Satisfied overall with the service. Video shared was clear and good. Thank you! More

by sonamcs1039
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 23, 2025

Safford Mazda Alexandria responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Mazda Alexandria.

1

Dealership Inventory (179 Vehicles)

used 2025 Ford Bronco car, priced at $40,900
2025 Ford Bronco
used
Oxford White exterior
Automatic
Four-wheel Drive
used 2021 Jeep Wrangler Unlimited car, priced at $22,300
2021 Jeep Wrangler Unlimited
used
Baja Yellow Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Mazda Mazda3 car, priced at $33,005
2026 Mazda Mazda3
new
Snowflake White Pearl exterior
Manual
Front-wheel Drive
used 2011 Nissan Armada car, priced at $5,800
2011 Nissan Armada
used
Dark Gray exterior
Automatic
Rear-wheel Drive
used 2009 GMC Acadia car, priced at $3,900
2009 GMC Acadia
used
Summit White exterior
Automatic
Front-wheel Drive
new 2025 Mazda CX-50 Hybrid car, priced at $39,450
2025 Mazda CX-50 Hybrid
new
Soul Red Crystal Metallic exterior
CVT
All-wheel Drive