Heath Glowacki

The experience with Kristen in financing was miserable. I told her I was in a hurry and just needed to get paperwork done but she insisted on trying to hard upsell me on added coverages. Very frustrating I told her I was in a hurry and just needed to get paperwork done but she insisted on trying to hard upsell me on added coverages. Very frustrating and unnecessary. Then, I found a few days later when I couldn't start or lock my car via the app that they gave me a vehicle with the wrong VIN number! Because of this, all paperwork had to be redone which we did electronically. BUT, then after seemingly being done signing all the paperwork again they realized the odometer statements can't be done electronically they had to have someone come interrupt me at work to sign them. To top it off, it took almost a month to pay off my trade in which cost me money in interest which they have not offered to compensate me for. What should have been the easiest sale of the year for them because I literally had the vehicle selected before I got there ended up being a very frustrating, time consuming, inconvenient and bad experience all around. My salesman Ryan did a good job trying to keep things going in spite of all of the failures of the dealership he works for. More

by jeffbates Verified Customer Verified Customer

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I like the options I was given and the timeliness of the whole operation from start to finish leaving with a new vehicle. whole operation from start to finish leaving with a new vehicle. More

by Mike Verified Customer Verified Customer

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Everyone was Very very helpful with our purchase and I thank everyone for there assistance thank everyone for there assistance More

by jwmmgl1976 Verified Customer Verified Customer

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If you are looking for a new Chevrolet, see my friend Greg. He sold my wife and I both a new car. Greg. He sold my wife and I both a new car. More

by tolsen2 Verified Customer Verified Customer

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Exceptional service! Friendly staff, transparent pricing, and a seamless buying process. My new car was ready quickly, and they exceeded expectations. Highly recommend fo Friendly staff, transparent pricing, and a seamless buying process. My new car was ready quickly, and they exceeded expectations. Highly recommend for a stress-free experience! More

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Awesome and fun experiences had. Mike Basmajian! WOW what a salesman and just a good team all around Mike Basmajian! WOW what a salesman and just a good team all around More

by porsha.heard319 Verified Customer Verified Customer

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The whole team at Feldman Chevrolet of New Hudson was phenomenal, from start to finish. Bryan Yurkovich my salesman, his management team, Zach, and Heath, and Patrick, and Erin our finance manager made phenomenal, from start to finish. Bryan Yurkovich my salesman, his management team, Zach, and Heath, and Patrick, and Erin our finance manager made our new car lease so easy, and pleasurable we will be referring all of our family and friends who are considering a new Chevy. They knocked it out of the park, and gave me an amazing deal on an amazing car. Bryan Yurkovich gave excellent after care as well, seeing to my trailer hitch installation as a salesperson truly dedicated to his customers complete satisfaction. I will be back, and you will be getting referrals from me. Thank you again Feldman team! More

by Big Bee Verified Customer Verified Customer

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Things started out ok. To start off the car i was interested in turns out the air conditioning didn't work. Odd but I asked if they could fix it before sale. So I made the To start off the car i was interested in turns out the air conditioning didn't work. Odd but I asked if they could fix it before sale. So I made the deal on a Saturday. I wait until Thursday of the next week to come get it. I sign the papers make the deal and leave. Get a MILE down the road and the air conditioning stops working. Blowing hot air. Mind you its 85 degrees out. I work 3rd shift and live 2 hours away and can't come back and beg them to make it right. So I text Greg and ask if they could fix it again being as it wasnt done right to start. He says oh I don't know when I could get it in and i could wait 30 days for the extended warranty. I was like ok what about an appointment? He says oh yeah that could work ill let you know. He waits days between replies until I bother him about it, but our last communication was July 25. Its now the 15th of August. Unacceptable and totally unprofessional and to be honest I wish I would have given my business to a more trustworthy salesman. I won't be doing business with this dealership or recommend them to anyone else. More

by chris Verified Customer Verified Customer

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Efficient and friendly team. Got what I needed and didn’t have to waste any time. Got what I needed and didn’t have to waste any time. More

by ejlehr Verified Customer Verified Customer

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A dealership that feels like family. From the moment I walked in I was greeted with smiling faces. I expressed what I wanted in a vehicle and the team worked to do just that. I cannot th From the moment I walked in I was greeted with smiling faces. I expressed what I wanted in a vehicle and the team worked to do just that. I cannot thank them enough for getting me into a new Traverse. Heath and Brendan were wonderful to work with and extremely personable. Erin in finance was also down to earth and very friendly, not pushy like a lot of those finance people can be. A great team at the Feldman dealer. Additionally, I was able to meet Deb in service so I'd have someone to help me out when I needed to make my service appointments for my new car. I would recommend Feldman in New Hudson for your new or used car needs. More

by VEJ1206 Verified Customer Verified Customer

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