Heather Bidlack | Page 8

I have nothing but good things to say about Jenkins Ford and the team that worked with us, especially Ron Moore, who went above and beyond to ensure this was the easiest and most relaxed buying experience I and the team that worked with us, especially Ron Moore, who went above and beyond to ensure this was the easiest and most relaxed buying experience I have ever had. They delivered our truck AND picked up our trade in (THE NEXT DAY, 400 miles away: INCREDIBLE), worked through all questions and concerns, and delivered on all promises. They are a fantastic, no-hassle, stand-up, honest group of car people who actually still know how to take care of customers. Very happy. Cant recommend enough. More

by dandewoods Verified Customer Verified Customer

Report | Print

My Maverick arrived right on time and at the price we agreed to when I placed the order. https://youtu.be/7WuBJ51g-Z8 agreed to when I placed the order. https://youtu.be/7WuBJ51g-Z8 More

by gibsonguy335 Verified Customer Verified Customer

Report | Print

Mike Miller works in the service dept. and he is an awesome person and a great mild mannered individual. He likes to work safe yet efficient and he is an awesome person and a great mild mannered individual. He likes to work safe yet efficient More

by wlevins0 Verified Customer Verified Customer

Report | Print

We ordered our Aviator Dec 2021. Elisabeth was very patient with us through out the entire process. When the car finally came in, Elisabeth wasted no time in notifying us. The sta Elisabeth was very patient with us through out the entire process. When the car finally came in, Elisabeth wasted no time in notifying us. The staff at Jenkins from start to finish in this process were all courteous, professional and friendly. Thank you Jenkins for the pleasant experience. More

by tkcoulter Verified Customer Verified Customer

Report | Print

This writeup is for the salesfloor in general. ..and not to single out 1 person. very unprofessional. they need to stop making rude comments within earshot of customers, and stop treating their cus ..and not to single out 1 person. very unprofessional. they need to stop making rude comments within earshot of customers, and stop treating their customers like the IQ is less than broccoli. Items were added to the vehicle that should have been optional and we were advised they are added automatically after delivery and we are required to pay for them, even if we do not want it. agents make snarky comments about fellow workers. I.e. "oh, they are scatterbrained" our salesperson had a tendency to get snarky with comments i.e: "I dont care about your cards...it's late!" which was in reference to us doing research on carvana prior to us coming in to pick up our new vehicle. Finance agents are very deceitful. We were asked what we were looking for in trade in for our vehicle. we advised this figure and was advised by someone in finance that he couldn't come close, but he would never give an actual figure. Once we got tired of the game and decided to pass on everything, they suddenly wanted to work with us. This type of "game" only prolongs the time spent having to deal with a vehicle purchase, makes the customer irritated with the amount of time it takes and plays a huge role in deciding if another vehicle will be purchased there in the future. At one point, it was stated by someone, "this guy is annoying". (not professional at all). Tint was supposed to be placed on the front windows (there was an 8 hour period before the truck was picked up...plenty of time to do this). This was not done, so the truck had to be brought back to have this completed. when we brought the vehicle back, comments such as "is that the one they tried to lowball" was heard by agent talking on the salesfloor. (we were the ONLY ones there at the time). So, in closing. We will buy another Ford. but it will not be from Jenkins or its affiliates. More

by pekin70 Verified Customer Verified Customer

Report | Print

Another excellent experience from our salesman Spencer Wilson at Ford. Thanks to the whole team, Patrick, Bruce, and Heather also! We will be back. Wilson at Ford. Thanks to the whole team, Patrick, Bruce, and Heather also! We will be back. More

by KRISSYL Verified Customer Verified Customer

Report | Print

Awesome and timely service clean dealership will use again. Friendly helpful knowledgeable staff. Bought the vehicle there and will buy another when ready again. Friendly helpful knowledgeable staff. Bought the vehicle there and will buy another when ready More

by JAMTIME4E Verified Customer Verified Customer

Report | Print

Did a great job. Price was good dealership was good everyone I spoke with polite and professional. Price was good dealership was good everyone I spoke with polite and professional. More

by sonofwats2000 Verified Customer Verified Customer

Report | Print

Was treated good from start to finish. From sales to management to service all good. From sales to management to service all good. More

Report | Print

Price quoted was off over five thousand dollars. Salesman was helpful in learning about vehicle. Salesman was helpful in learning about vehicle. More

by mamabelloit Verified Customer Verified Customer

Report | Print