Heather Drake
Heather Drake at BMW of Raleigh

Heather Drake | Page 2

Service Advisor

BMW of Raleigh

5603 Capital Blvd
Raleigh, NC 27616

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24 Reviews
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24 Reviews

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24 Reviews of Heather Drake

May 18, 2021

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Employee Rating

My old salesperson is no longer with Leith BMW but he always told me to use David Mallete as a backup, David was AMAZING most of all very knowledgeable and confident in making the sale happen. I'm one w More

by DEON REDDICK 2018I30
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Malette , Brian Winters

May 18, 2021

BMW of Raleigh responded

Thank you for taking the time to review us, Deon! We are very proud to have David on our team, and it is fantastic to hear that you had such a successful purchase experience working with him. Drive safely in your new vehicle, and congratulations! We will be sure to let David know how much you appreciate his help! - The Leith BMW team

October 26, 2020

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I just purchased my second BMW X5 from Ales Olecky at Leith. I went back to Leith, specifically to Ales, because of the high-quality, professional and attentive service he provided the 1st time around. N More

by QueenBee71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ales Olecky, Jason Williams

Oct 26, 2020

BMW of Raleigh responded

Thank you for your continued support of Leith BMW! We're thrilled to hear that Ales consistently provides you with exceptional service as the satisfaction of guests is our priority. On behalf of all of us here, we wish you safe travels in your BMW X5 and we look forward to taking care of you next time!

Oct 26, 2020

QueenBee71 responded

Yw and thank you!

March 19, 2020

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Great place to buy a car, new or used. Harry made it easy, the smoothest purchase start to finish i have had so far. Thanks to all! More

by dave.thomas300
Recommend Dealer
Yes

Other Employees Tagged: Mark Campbell , Harry Helmer

Mar 19, 2020

BMW of Raleigh responded

Thank you for taking the time to review Leith BMW, Dave! We're so glad to hear that Harry made the purchase of your car such a seamless process. Safe travels!

August 03, 2019

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Love Leith BMW Service This is my second buying experience at BMW that was 5 star. Harry Helmer is professional, knowledgeable and so friendly its like you’ve known him for More

by Sdfwolfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Harry Helmer

Aug 05, 2019

BMW of Raleigh responded

Thank you so much for coming back to Leith BMW! We are thrilled that you had another positive buying experience and that you drove home a happy customer. We really appreciate your kind feedback and look forward to working with you again in the future. Have a wonderful week!

May 30, 2019

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Employee Rating

Great deal We know Barry for many years?? We feel very comfortable with him. We trust him. He has given us very good deals. This is the 4th car we had bought him More

by AGUITA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Barry Frucht , Brian Winters

May 30, 2019

BMW of Raleigh responded

There is no better feedback than this! Thank you so much for coming back to Leith BMW. We are overjoyed that you can depend on Barry for a comfortable shopping experience and to get you a great deal. Safe driving!

April 29, 2019

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Employee Rating

superb experience with Leith BMW We returned to Leith BMW for a 2019 BMW 5.30 i because we knew the Ales Olecky in sales would find the right car for us and give us a fair price ( as More

by raleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ales Olecky , Brian Winters

Apr 30, 2019

BMW of Raleigh responded

Raleigh, we love knowing that our customer service has earned your repeat business. Thank you for the praises of many of our staff. We are very thankful to have you as a customer and will work hard to continue to impress you. Thanks from all of us for purchasing your 2019 BMW 5.30 at Leith BMW!

April 06, 2019

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Employee Rating

Best in the area Charles was great to work with. Very responsive and knowledgeable. After some low key negotiating, I ended up with a very good price for my i3s, as we More

by I3Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Bunting, Charles Thompson

Apr 08, 2019

BMW of Raleigh responded

Thank you so much for going out of your way to visit us at Leith BMW! We are so glad that the trip was worth it and that you got a great deal on your BMW i3. We truly appreciate your positive feedback!

January 10, 2019

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Employee Rating

Just a stress-free experience! David has sold me several BMWs over the years. He is always no pressure, knowledgeable, offers creative finance options, and is just a true professio More

by Home again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Malette , Brian Winters

Jan 11, 2019

BMW of Raleigh responded

We love reading reviews like this one! It's fantastic that you can turn to David whenever you're in need of a BMW and know you will have a no-pressure, professional experience every time. Thanks so much for your repeat business of Leith BMW!

June 13, 2018

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Employee Rating

Great Experience Grant was definitely the deciding factor for me to trade my car. He did an outstanding job with customer service and doing what he said he would do. More

by dOubleD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grant Donleycott

June 11, 2018

Dealership Rating
Employee Rating

Good Experience Grant, Heather, & Juan did a great job. I went in to get my 640i serviced & inspected and ended up trading for 435i - I bought my first BMW 640i from More

by ReviewLeith!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Grant Donleycott

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