Hector Orozco | Page 8

Staff was very attentive and was able to resolve all my concerns in a timely manner concerns in a timely manner More

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Great service, fast delivery, counter people are always helpful, friendly and educated when it comes to the projects I’m working on! Highly recommended! helpful, friendly and educated when it comes to the projects I’m working on! Highly recommended! More

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The guys in parts are always kind. Never had a bad experience with them in parts. Never had a bad experience with them in parts. More

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Was having car trouble and called parts, Hector helped me out with locating the exact part I needed and within an hour I was on the road again. Thank you guys out with locating the exact part I needed and within an hour I was on the road again. Thank you guys More

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Dont really like coming and haggling with dealerships but this parts department makes its very easy and hassle free. will be back this parts department makes its very easy and hassle free. will be back More

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Always helpful and knowledgeable! Hector goes above and beyond to make sure I get the right parts the first time. Excellent customer service and great attitude every time. Hector goes above and beyond to make sure I get the right parts the first time. Excellent customer service and great attitude every time. More

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Hector in parts was great! Got me everything I needed and was very professional throughout the process. Made my experience easy and stress free. Thank you! Got me everything I needed and was very professional throughout the process. Made my experience easy and stress free. Thank you! More

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When you hear the word Dealer you hesitate to call due to being put on hold for a long period of time or spiked pricing. Gosch Ford of Temecula is the total opposite. Ive never been placed on hold and th being put on hold for a long period of time or spiked pricing. Gosch Ford of Temecula is the total opposite. Ive never been placed on hold and the Parts dept. has urgency in helping you resolve your vehicles problem. I would say going above and beyond is an understatement and my carreer is dealing with part suppliers for 15 years. For example Hector helped me locate a part that I wasnt quite sure of what it was. He sent me diagrams and found the correct part I needed. And it was in stock. He also dispatched the parts speedily. Ive also been helped by Carlos he is very knowledgeable as well. Even when the part is obsolete he helps me by providing part numbers so I can search for it online. I'm writing this review as honest as it comes. If you dont believe me call the parts department and ask for these employees. You will not be disappointed in their service. Thank you Fellas for all your help. You truly have a forever Customer. You will be hearing from me soon. More

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I came in to get a part and hector help me out and had the best customer service and took care of me the best customer service and took care of me More

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Very friendly and helpful in the parts department. Even got my parts delivered the same day. Also reasonable prices Even got my parts delivered the same day. Also reasonable prices More

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