Hector Ortiz | Page 10

The whole operation was really good. They took really good care of our car. We allways come back. They took really good care of our car. We allways come back. More

by MYRLA3JANE Verified Customer Verified Customer

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Very helpful, when you leave you know you're in good hands, Great work. Repairs done in good time. hands, Great work. Repairs done in good time. More

by Ben Verified Customer Verified Customer

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Came in for an oil change with a 9:15 appointment. Was told it would be an hour and a half! Was told it would be an hour and a half! More

by Ilovemyacadia2679 Verified Customer Verified Customer

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This dealership has very kind and informative employees, I had no trouble with the service repair or buying a new car I had no trouble with the service repair or buying a new car More

by Kpdp957 Verified Customer Verified Customer

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I am very pleased with the customer service at Hawk Mazda. They have always treated me with friendliness and respect. I received a complimentary loaner car for my maintenance service that would normall Mazda. They have always treated me with friendliness and respect. I received a complimentary loaner car for my maintenance service that would normally take a few hours. As a busy Mom of 2 students and athletes having this service is very convenient. Thank you! More

by Jay Verified Customer Verified Customer

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Very pleased with the service I received. The service advisor was courteous, knowledgeable and friendly and the waiting area was clean and accommodating. Free popcorn and donuts! Woo hoo! 😃 The service advisor was courteous, knowledgeable and friendly and the waiting area was clean and accommodating. Free popcorn and donuts! Woo hoo! 😃 More

by hlped49 Verified Customer Verified Customer

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Good customer service. Like the fact that my car is washed when I bring in for service Like the fact that my car is washed when I bring in for service More

by MLL1955 Verified Customer Verified Customer

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Took my vehicle in for service. It was quite a big job.It did take a bit of time,Volkswagen did not send all the parts required to get the job done.Once they got in all the parts it It was quite a big job.It did take a bit of time,Volkswagen did not send all the parts required to get the job done.Once they got in all the parts it was one two three and it was ready.Thanks to,Bill Webb and Hector I was well pleased. More

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1 1 Dropped off truck April 11. I had to make multiple calls with no response. Finally talked to service manager on May 1. Said part not available and didn't know when it would be. I had to make multiple calls with no response. Finally talked to service manager on May 1. Said part not available and didn't know when it would be. Miraculously Hecter called May 4 said it was done. Parts not available is one thing but no communication is not acceptable. My 2 trucks and wife's suv will be serviced somewhere else. I won't be back More

by mickeythemope Verified Customer Verified Customer

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The customer reps do not know what they are talking about lie to you about your vehicle being done in a timely matter throw ypu around in circles and charge way too much lie to you about your vehicle being done in a timely matter throw ypu around in circles and charge way too much More

by Beaulieu1360 Verified Customer Verified Customer

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