Henry Milani | Page 2

Professional sales experience. . Detailed explanation of vehicle options and advantages. Lease agreement options and return policy were explained as well. . Detailed explanation of vehicle options and advantages. Lease agreement options and return policy were explained as well. More

by paulbisc Verified Customer Verified Customer

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Brandon said I needed an air filter for my 2025 envision with 16K miles on it. That evening I check it and it was clean. Didn’t appreciate the xx. I purchased 6 vehicles from Arnold and I do not want to be with 16K miles on it. That evening I check it and it was clean. Didn’t appreciate the xx. I purchased 6 vehicles from Arnold and I do not want to be jerked around. Hopefully it won’t happen again. More

by ktur Verified Customer Verified Customer

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Henry was a great salesman, he made the overall experience less stressful and didn’t pressure you into buying the car even after crunching all the numbers like other salesmen I’ve spoken to. experience less stressful and didn’t pressure you into buying the car even after crunching all the numbers like other salesmen I’ve spoken to. More

by carolynworsdale Verified Customer Verified Customer

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good service department, got everything done in a timely manner, would go back again,yes manner, would go back again,yes More

by eiruth Verified Customer Verified Customer

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Salesman Henri was excellent, finance person was average and not understanding of misunderstanding of terms and not understanding of misunderstanding of terms More

by DFLUTIE Verified Customer Verified Customer

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It was fast and easy, they got everything done that they said I’m happy said I’m happy More

by momofsteel76 Verified Customer Verified Customer

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Henry was very knowledgeable and straightforward. Was patient with my questions and explained everything correctly. Would definitely go to him again Was patient with my questions and explained everything correctly. Would definitely go to him again More

by ccougar1 Verified Customer Verified Customer

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I recently leased a Chevy and overall had a great experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyabl experience. Henry, my salesperson, was absolutely wonderful — friendly, patient, and very knowledgeable. He made the entire process easy and enjoyable. John, the Assistant General Manager, was also great to work with and went above and beyond to help. Even after I picked up the car, they both answered the phone right away whenever I had questions, which really stood out and showed their commitment to excellent customer service. The only negative part of my experience was with Mr. Lee in the finance department. He rushed us through signing our paperwork without explaining anything clearly, which made the process stressful. While back at Henry's desk, I shared my concerns with him, he immediately apologized for Mr. Lee’s behavior and kindly went over the details of my lease with me. Mr. Lee also repeatedly tried to get us to open a GMC credit card even after we declined several times. When we were finished, he threw my check on the table and told me it wasn’t “clear enough” before walking away. It honestly almost ruined the deal for me, which was disappointing given how wonderful everyone else was. Overall, I’d still recommend the dealership thanks to Henry and John, they truly made the experience positive despite the frustration in finance. More

by Lauren Beers Verified Customer Verified Customer

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Everyone is very professional and their service department always leaves my car clean. Henry is always available for any questions I may have. department always leaves my car clean. Henry is always available for any questions I may have. More

by BOBF49 Verified Customer Verified Customer

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my name is Dom Domimo i just purchased a 2018 chevy traverse from Henry in sales from my first phone call to him to the final signing of all my paperwork it was the most stress free time at this dealer traverse from Henry in sales from my first phone call to him to the final signing of all my paperwork it was the most stress free time at this dealership every one was so honest and very knowledgable there was never any pressure and they took care of all my needs john Randazzo worked with henry and satisfied sll my needs i look foward to servicing my car here and i feel at home with the Arnold family . They dont have dealerships like this anymore! thank you Arnold More

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