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Henry Perez
125 Reviews
125 Reviews of Henry Perez
March 01, 2020
Henry Perez came through for me as usual! The tire pressure light went on, turns out I needed two new tires. I had to be somewhere early next day. He got me a ride home. In two hours I was picked u pressure light went on, turns out I needed two new tires. I had to be somewhere early next day. He got me a ride home. In two hours I was picked up and my car was ready! When I received it back, it was cleaner than when I left it! I have my car serviced at Rusnak because of the outstanding service provided by Henry Perez!!! More
by msdmd
December 07, 2019
Service was expedient, but costly;however, I elect to bring my car to Rusnak for their expertise. My service representative, Henry Perez, is primo. He keeps us informed and spends time explaining all det bring my car to Rusnak for their expertise. My service representative, Henry Perez, is primo. He keeps us informed and spends time explaining all details of work being performed. More
by Ilene & Ken Thompson
December 05, 2019
20,000 miles service of Audi Q5 This was not our first experience with Rusnak Audi in Pasadena and with our service adviser Henry Perez. The overall experience was truly exceptional This was not our first experience with Rusnak Audi in Pasadena and with our service adviser Henry Perez. The overall experience was truly exceptional and Henry is the best adviser we can imagine. Thanks! More
by Helmut
Other Employees Tagged: Danny Ranft
November 02, 2019
Henry was outstanding! He know is job very well & keep doing the good work & thanks !God bless you ! thank for going Extra miles my first visit was very impressed by Henry Perez doing the good work & thanks !God bless you ! thank for going Extra miles my first visit was very impressed by Henry Perez More
by Papoo
October 23, 2019
Service Friendly courteous and great service. Car was ready when promised. Explained all service performed on the car. Car was washed as well when picked up. Friendly courteous and great service. Car was ready when promised. Explained all service performed on the car. Car was washed as well when picked up. More
by Luann
October 06, 2019
I’ve been a few Audi dealerships in the great Los Angeles area. This is definitely one of the busiest. It however is also the most efficient. The service advisor is knowledgeable and friendly. Other staff I area. This is definitely one of the busiest. It however is also the most efficient. The service advisor is knowledgeable and friendly. Other staff I interacted with are courteous as you would have expected from a premier dealers. More
by Steven
August 28, 2019
Service! My service rep Henry Perez is the best ever! He is helpful, nice and efficient. Too bad they make him conduct the payment part now. Takes a lot of his My service rep Henry Perez is the best ever! He is helpful, nice and efficient. Too bad they make him conduct the payment part now. Takes a lot of his time to help other customers. Henry informs me what needs to be done and what is going to be done. I wouldn't go anywhere else. More
by tazcat47
August 27, 2019
service Friendly and they done an excellent job the service is about 4 hrs but we didn't stay they offer us uber and we didn't wait so long they offer al Friendly and they done an excellent job the service is about 4 hrs but we didn't stay they offer us uber and we didn't wait so long they offer also some bread and coffee which is also good for the costumer over all my experience is excellent More
by Lancel
August 26, 2019
Service department Henry Perez the service manager always makes my service experience exceptional. Informs me of what needs to be done and delivers on time. Thank You Henry Perez the service manager always makes my service experience exceptional. Informs me of what needs to be done and delivers on time. Thank You Henry More
by C21marty#1
August 25, 2019
First service Took my car in for my first oil change and service and the whole process was quick and easy. Called to set appointment and dropped off my car. My se Took my car in for my first oil change and service and the whole process was quick and easy. Called to set appointment and dropped off my car. My service technician was great; he listened to my concerns and asked if I had other issues or problems with the car and explained everything to me and provided me a estimate time frame and also informed me of recalls that were coming up requiring my attention. More
by mjkim9177
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