Henry Rojas
Henry Rojas at Ferrari Silicon Valley

Henry Rojas | Page 2

Service and Parts Director

Ferrari Silicon Valley

2750 El Camino Real
Redwood City, CA 94061

4.9
59 Reviews
4.9

59 Reviews

Write a Review

59 Reviews of Henry Rojas

August 31, 2024

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Great service. They keep me well informed about the car and its problems. Sarah was terrific! Thank you, again for your great service. You went above and beyon More

by johnb.payne
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Brittis

Sep 04, 2024

Ferrari Silicon Valley responded

Thank you, John! We're glad to hear that you had a great service experience and that our team kept you well informed throughout the process. We'll be sure to pass along your kind words to Sarah—she’s terrific, indeed! We look forward to assisting you again in the future!

August 15, 2024

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Car was returned the way it was sent (clean and detailed) , and everything was done the way it should be. Never a worry sending my cars to Silicon Valley Ferrari for service! More

by whswan
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Recommend Dealer
Yes

Other Employees Tagged: Sarah Brittis , Ryan Pulido

Aug 28, 2024

Ferrari Silicon Valley responded

Thank you for your trust and kind words! We're delighted to hear that your car was returned in pristine condition, just as you sent it, and that everything was handled exactly as it should be. It's great to know you have complete confidence in sending your cars to Ferrari Silicon Valley for service. We’re committed to ensuring your vehicles are always in the best hands. We appreciate your loyalty and look forward to continuing to provide you with worry-free service. Safe driving!

August 12, 2024

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Their service is the best that I have received from any dealership, as I own many different cars., I have yet to find a dealership that provides better overall service, and the people at the dealership fro More

by maverickglobalsteve
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Recommend Dealer
Yes

Other Employees Tagged: Chris Blank, Geraldine Ashizawa, Sarah Brittis , Ryan Pulido, Jason z.

Aug 28, 2024

Ferrari Silicon Valley responded

Thank you so much for your incredible feedback! We are truly honored to hear that you consider our service the best you've received from any dealership, especially given your extensive experience with different vehicles over the years. It means the world to us that our entire team, from the Manager to the mechanics, has made such a positive impression on you. Your satisfaction is our top priority, and we’re committed to continuing to provide the exceptional service you’ve come to expect. We appreciate your trust and look forward to serving you for many more years to come. Safe driving!

August 04, 2024

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Excellent Crew as always! Thank you for always doing a great job taking care of my car. More

by tonysuzer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido, Sarah Britts

Aug 28, 2024

Ferrari Silicon Valley responded

Thank you for your kind words! We're thrilled to hear that our crew consistently provides excellent service and takes great care of your car. It's always our pleasure to ensure your vehicle is in top condition. We appreciate your trust and look forward to continuing to serve you. Safe driving!

August 04, 2024

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Communication was poor, I had insurance work done and I felt like i was being pushed into items that were not needed - When i recieved my 599 back - it was filthy the trunk was full of debris and trash fro More

by jason
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Recommend Dealer
No

Other Employees Tagged: Ryan Pulido

July 23, 2024

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Henry did a great job keeping in touch but the repair took way too long to accomplish. 1 month for a previously addressed problem took too long. More

by SWK5000
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido

Aug 28, 2024

Ferrari Silicon Valley responded

Thank you for your honest feedback. We're glad to hear that Henry did a great job keeping in touch, but we apologize for the delay in completing the repair. We understand that a one-month turnaround for a previously addressed problem is frustrating, and we appreciate your patience. Please know that we’re working to improve our processes to prevent such delays in the future. If there’s anything more we can do to address your concerns, please don’t hesitate to reach out. Your satisfaction is important to us.

June 15, 2024

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Best Ferrari dealership I’ve been to. And best car dealership I’ve been to. Very respectful of all my wishes. More

by jeffrey.watkins3
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido, Keith Lui

June 07, 2024

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The team at Ferrari of Silicon Valley always makes you feel appreciated and part of an extended community of enthusiasts. More

by jeffrey.scheaffer
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Recommend Dealer
Yes

Other Employees Tagged: Kris Narez, Julija Zukova

June 06, 2024

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The work done on my last visit, as always, was very professionally handled and all issues resolved. The whole team there (especially Sarah Brittis) are fantastic and it also gave me an opportunity to l More

by INGRISELLI
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Recommend Dealer
Yes

Other Employees Tagged: Ryan Pulido, Sarah Brittis

May 23, 2024

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Easy to book appointments and great communication as to the what and how to fix issues More

by PERRYTAORMINA
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Recommend Dealer
Yes

Other Employees Tagged: Kris Narez

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