Herbert Singleton | Page 10

Awesome Service December 5, 2019 Dear Sirs, It is rare that I feel compelled to stop what I’m doing and write a letter commending someone’s outstanding servi December 5, 2019 Dear Sirs, It is rare that I feel compelled to stop what I’m doing and write a letter commending someone’s outstanding service. In the world we live in great service is a rarity! Herbert went above and beyond to make sure all of my automobile needs were exceeded. I live in Lafayette, Louisiana where we have a Mercedes dealership and because his service was superior to anyone in my area, I drove two and a half hours to the Mercedes dealership in New Orleans just for that reason. I want to commend Herbert, as well as, Will. They are both huge assets to your business. Just wanted you to know that. Sincerely, Dr. Leslie Jacobs More

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This should be the last dealership you buy a car from, in 6 weeks $9000.00 of repairs the used car mangers do care. They lost paperwork had to sign twice the car went from black to white on the paperwork. Th 6 weeks $9000.00 of repairs the used car mangers do care. They lost paperwork had to sign twice the car went from black to white on the paperwork. This dealership is not honest, keep driving to the next dealership More

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Customer service unfailing Herbert Singleton was very patient and accommodating to help me get out of a bad deal make with a different dealership into a better deal in vehicle I Herbert Singleton was very patient and accommodating to help me get out of a bad deal make with a different dealership into a better deal in vehicle I love. More

by LOVERTONM Verified Customer Verified Customer

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This experience was awesome! Friendliness and helpfulness, this is why I have rated five stars to this dealership. Ms. Jessica Jackson ( Internet sales ) went above and beyond Friendliness and helpfulness, this is why I have rated five stars to this dealership. Ms. Jessica Jackson ( Internet sales ) went above and beyond to answer every question no matter how many times I called. Mr. Hebert Singleton (sales) was very helpful and very knowledgeable. After I already purchased the vehicle he went above and beyond to make sure I knew how to work everything. Even the next day when I didn’t understand something he not only answer my questions over the phone but told me to come in and he would show me in person. Top service from start to finish! Mr. Will Russ was very helpful with financing and extra warranty information. More

by taylor.clint00 Verified Customer Verified Customer

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Pleasant experience Herbert made this car buying experience a pleasure. we drove down from BTR after being insulted there. It was very smooth and friendly. Herbert was gr Herbert made this car buying experience a pleasure. we drove down from BTR after being insulted there. It was very smooth and friendly. Herbert was great and listened to us and worked hard to get us the best deal. The wait was a little long after the deal was made. All in all it was a good experience. More

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Excellent Great dealership and salesmen. They always have high standards of service and respect for their clients. They also always make sure I walk out happy. Great dealership and salesmen. They always have high standards of service and respect for their clients. They also always make sure I walk out happy. More

by INFO70 Verified Customer Verified Customer

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Good customer service Good customer service. Always answer questions that I have concerns about. Calls regarding service that is needed and ask if I want to complete before Good customer service. Always answer questions that I have concerns about. Calls regarding service that is needed and ask if I want to complete before starting the work More

by SUNSHYNE504 Verified Customer Verified Customer

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Best of the Best James has been the best of the best to work with. I am beyond grateful for my experience at this dealership especially. Proud to be from such a magica James has been the best of the best to work with. I am beyond grateful for my experience at this dealership especially. Proud to be from such a magical city. Highly recommend. More

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Singleton and Russ make a great team! I was in a car accident and my "dream car" was totaled. The last thing I wanted to do was go through the car buying process. Herbert Singleton and Wil I was in a car accident and my "dream car" was totaled. The last thing I wanted to do was go through the car buying process. Herbert Singleton and Will Russ took the anxiety and agony out of the situation! I'm so grateful. Singleton provided superior customer service. I felt like I was in the good hands of a family member and not the typical salesman. He took time to answer my questions, go over the features and services thoroughly, and never made me feel rushed or pressured. Russ was anything but the typical finance guy. After giving me a tour of the facility, he worked to get me the best deal, made sure I had the things I needed without trying to sell me things that I didn't need. These guys really made me feel happy to be a part of the Mercedes Benz of New Orleans family! More

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Herbert Singleton Provides Excellent Customer Service Salesmen are known for being dishonest, however because of Herbert’s quality customer service I didn’t feel like I’d been taken advantage of during th Salesmen are known for being dishonest, however because of Herbert’s quality customer service I didn’t feel like I’d been taken advantage of during the purchase of my new car. Throughout the whole experience, Herbert kept me informed and made me feel like he was advocating for me. In previous experiences, purchasing a car takes forever. However, I was extremely impressed by how fast the process went; I was done in 2 hours! It took longer for me to decide on the color car I wanted than it took to complete the purchase and Herbert was patient the whole time. Thanks Herbert for such quality service! More

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