Hudson Toussaint | Page 22

Wow!!! Went to Jim Ellis Toyota to purchase a car for our daughter. Arriving on site we were met by Hudson who was exceptionally pleasant. We told him what we were looking for, he listened keenly and showe daughter. Arriving on site we were met by Hudson who was exceptionally pleasant. We told him what we were looking for, he listened keenly and showed us several cars that was in our price range. He did several comparisons of different vehicles and showed us the different options so we could make a decision. What I liked about that part was he was not pushy or forceful. He gave us space so we could come up with a finally decision, but was always close at hand to answer any uncertainness and questions we might have had. After begin outside for about 30 minutes and made our decision we went inside. He got us some ice cold water and we sat down and started the paperwork. About 2 hours or more in doing the paper work Hudson was called away, and he return with a lady he sat down and told us that there is a little SNAG!!!. The car that we are purchasing is already begin sold, WHAT!!!! That is not a snag that is a huge issue. I think choice of words are key and I think that there should have been more empathy on her part, she should have the ability to understand the feelings that we were feeling. It was like oh, well things happen we will get you another car. I walked out and was ready to leave. Hudson came out side because at this time my family came outside with me, and what turned everything around was the compassion that Hudson showed and he listened to us and we were very respectful because we do understand that things happen but the initial approached was just wrong.. Anyway we did purchase the another vehicle same make, model and color just different year. I know that was God's plan. Overall the experience was not bad the office was very clean and William Mason from the Finance Department was phenomenal and was also understanding. I would have given the dealership a five star but because of the SNAG we ran into. Question---would I recommend friends and family to Jim Ellis Toyota of McDonough? YES I would. Not because of one person's wrong choice of words and not having any empathy. Go see Hudson Toussaint. More

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Great to work with Hudson! Very friendly and helpful! Got us a good deal and is very understanding! Glad we got to work with him! us a good deal and is very understanding! Glad we got to work with him! More

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Hudson was a great salesperson. He was patient, personably and professional. I strongly recommend my family and friends to work with with Hudson for their car purchases personably and professional. I strongly recommend my family and friends to work with with Hudson for their car purchases More

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My experience at Toyota of McDonough was great I worked with Hudson he got me in and out and work me a great deal with low credit with Hudson he got me in and out and work me a great deal with low credit More

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Hudson was awesome! Very good service and my wife and I had a great experience working with him. If you go to Jim Ellis Toyota in McDonough, ask for Hudson. had a great experience working with him. If you go to Jim Ellis Toyota in McDonough, ask for Hudson. More

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Very professional and knowledgeable in helping us purchase our new Venza! Thank you for a great experience!! Hudson did an outstanding job for us.t purchase our new Venza! Thank you for a great experience!! Hudson did an outstanding job for us.t More

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Ahmad Ali & Hudson Toussant were very helpful. I had an awesome experience. Everything was explained to me in a timely matter. They were very friendly, and very attentive. It was great doing business with awesome experience. Everything was explained to me in a timely matter. They were very friendly, and very attentive. It was great doing business with them!!! More

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Hudson was very helpful and very knowledgeable. Was very easy going and did not pressure and did everything he could to get me the best deal. Would recommend to anyone. easy going and did not pressure and did everything he could to get me the best deal. Would recommend to anyone. More

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Our salesman went above and beyond to accommodate us in a new car. He allowed us to view several cars and take a few days to think about our purchase before returning to finalise the deal. The finance office new car. He allowed us to view several cars and take a few days to think about our purchase before returning to finalise the deal. The finance officer was very personable and helpful as well. More

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I came to Jim Ellis after looking at several cars. They had the car I wanted and in the color I wanted. Hudson was wonderful in helping me get my car. had the car I wanted and in the color I wanted. Hudson was wonderful in helping me get my car. More

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