Hugo Arevalo
Hugo Arevalo at Moritz Pre Owned
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Hugo Arevalo

Pre-Owned Director

Moritz Pre Owned

9101 Camp Bowie West
Fort Worth, TX 76116

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4.5
17 Reviews

Dealership Experience

25 yrs, 1 mo

Industry Experience

25 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

4.5

17 Reviews

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17 Reviews of Hugo Arevalo

March 21, 2024

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Employee Rating

Great place to buy a preowned car they have the Moritz promise that guarantees the engine and transmission for as long as you own the car. That’s customer service at its best. More

by gregg.crabtree
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Woods , Gregg Crabtree

Mar 26, 2024

Moritz Pre Owned responded

Gregg, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Best, The Moritz Pre-Owned Team

August 15, 2023

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First, a lot of good people there. Service Advisor I had and the manager of the Department I would not recommend. I had a major account relationship with them for years and spent thous More

by wadebigelow1308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 17, 2023

Moritz Pre Owned responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, The Moritz Pre-Owned Team

July 19, 2023

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Kudos to Steve Allen, Service Manager, for going out of his way to help wrap up a claim with FCA. His efforts led us to consider purchasing a Moritz vehicle for the first time. He made a call to Moritz p More

by Kg2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Pownall , Steve Allen, Ron Reed

Jul 24, 2023

Moritz Pre Owned responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Pre-Owned Team

June 26, 2023

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Worked with Randy Marr and he was a tremendous help. He gave me an incredible trade in value on my car and got us into a 22’ Mazda CX9. Amazing customer service and went the extra mile for us! We will be More

by lepulidotx
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: RANDY MARR , Buba in Finance Dept.

Jun 29, 2023

Moritz Pre Owned responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, The Moritz Pre-Owned Team

March 13, 2023

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I just want to start off by saying my sales rep was Eric Smalley and his supervisor was Hugo Arevalo. They both were exceptional to say the least. I went into the dealership already knowing the vehicle I wa More

by juancortez27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley , Ron Reed-Finance Reports

Mar 16, 2023

Moritz Pre Owned responded

We cannot thank you enough for your wonderful review of Moritz Pre Owned and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Moritz Pre-Owned Team

November 28, 2022

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Dave and Hugo and Ron along with everyone else I met at Moritz were amazing. I went in without the best set up to buy a vehicle and they got me in an awesome truck! On top of being extremely personable the More

by Coach T. Long
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dave Pownall , Ron Reed

Dec 01, 2022

Moritz Pre Owned responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Dave, Hugo, and Ron were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Best, The Moritz Pre-Owned Team

July 05, 2022

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Moritz Fort worth used cars was a very process. Sergio not only knew everything about the car but also made the sales/shopping process so easy. They have it down to a system. I so thankful for t More

by tim@timtarpley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sergio Salgado

Jul 08, 2022

Moritz Pre Owned responded

Thank you for your great review, Tim! We're glad to have Sergio on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, The Moritz Pre-Owned Team

May 14, 2022

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Wonderful experience from start to finish! This is our second purchase and we never want to go anywhere else. Thank you Greg! Your awesome! More

by grahamfamilyfarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Raymond , Greg Cotharn

May 18, 2022

Moritz Pre Owned responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, The Moritz Pre-Owned Team

February 28, 2022

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I will recommend this dealership to everyone. Eric took very good care of me. I love my new car! More

by afann312
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Foster

Mar 03, 2022

Moritz Pre Owned responded

We cannot thank you enough for your wonderful review of Moritz Pre Owned and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Moritz Pre-Owned Team

February 28, 2022

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Eric made buying my truck an amazing and easy experience. Would recommend anybody else to him! More

by haydendavis53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley

Mar 03, 2022

Moritz Pre Owned responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, The Moritz Pre-Owned Team

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