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Hunter Roussel
Hunter Roussel at Genesis of New Orleans

Hunter Roussel

Service Advisor

Genesis of New Orleans

3240 Power Boulevard
Metairie, LA 70003

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4.9
27 Reviews

Having worked closely with both Toyota's and Lexus' cutting-edge technologies and luxury offerings, I have developed a deep understanding of what drives consumer satisfaction and brand loyalty. Eager to learn and expand my horizons, I am now excited to explore Genesis, a brand known for its innovation and premium design. With a solid foundation in the automotive sector, I look forward to further advancing my career by bringing my expertise to Genesis, embracing the future of luxury and technology.

Dealership Experience

4 mos

Industry Experience

8 yrs, 4 mos

Languages Spoken

English English

4.9

27 Reviews

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27 Reviews of Hunter Roussel

May 04, 2025

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Everyone was friendly and professional. Hunter explained what needed to be done and how long it would take. It was a very pleasant experience. More

by jward1733
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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May 05, 2025

Genesis of New Orleans responded

Thank you so much for your kind words! We are delighted to hear that you had a pleasant experience with us. It's wonderful to know that Hunter and our team were able to provide you with the friendly and professional service we strive for. Your feedback is greatly appreciated.

May 03, 2025

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Great service, kind and professional team members. Friendly smiles and welcoming attitudes by everyone at the dealership. More

by DONNIEPICOU
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chad Kent, Samuel Buhler, Adam Qureshi, Eddie "Bo" Williams, Jeremiah Bouie

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May 05, 2025

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We’re delighted to hear that our team’s professionalism and friendly demeanor made your visit enjoyable. Your kind words are greatly appreciated and motivate us to continue providing excellent service.

May 03, 2025

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Professional, very helpful Made sure I was updated on the status of my vehicle and done in a timely manner. More

by ADAMBLAZIO1
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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May 05, 2025

Genesis of New Orleans responded

Thank you for sharing your positive experience with us. We are delighted to hear that our team was able to keep you updated on your vehicle's status and complete everything in a timely manner. Your feedback is greatly appreciated and encourages us to continue providing exceptional service.

April 30, 2025

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Went in for tire replacement but a day later all tire monitoring system failed I'm waiting for sensor to come in and will have to go back to the dealership now for a 3rd visit. More

by TWALTHERS
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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May 01, 2025

Genesis of New Orleans responded

Thank you for sharing your experience with us. We apologize for any inconvenience you've encountered with the tire monitoring system. Your feedback is important, and we appreciate your patience and understanding as we resolve the issue.

April 28, 2025

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Just really take care of me and my car. My car is ready when promises plus they washed it More

by TIFFLA414
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 29, 2025

Genesis of New Orleans responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team was able to meet your expectations. We take great pride in ensuring our customers and their vehicles are well taken care of. Your satisfaction is our top priority, and we're glad to know you appreciated the timely service and the car wash.

April 26, 2025

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he was very professional in his service and knowledgeable with Genesis and helpful. thank you More

by KEVINH0429
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Recommend Dealer
Yes
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Apr 28, 2025

Genesis of New Orleans responded

Thank you for your kind words, Kevin. We're delighted to hear about your positive experience and that our team member provided you with professional and knowledgeable service. Your feedback is greatly appreciated, and we're glad to have been of help.

April 24, 2025

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Great reliable service. Genesis of New Orleans really outshined the Genesis I “use” to visit! More

by LAVAL.FRANKLIN
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Bouie

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Apr 24, 2025

Genesis of New Orleans responded

Thank you, LAVAL.FRANKLIN, for your kind words and for choosing Genesis of New Orleans. We're thrilled to hear that you had a positive experience and that we stood out compared to your previous visits elsewhere. Your feedback is greatly appreciated and inspires us to continue providing excellent service.

April 24, 2025

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Service was done efficiently and well, in a friendly manner I like the Genesis dealership More

by PRKASTL
Recommend Dealer
Yes

Other Employees Tagged: Hunter Roussel

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Apr 25, 2025

Genesis of New Orleans responded

Thank you so much for sharing your positive experience with us. We're thrilled to hear that you found our service efficient and that our team provided a friendly atmosphere. It's wonderful to know you enjoy visiting our dealership. Your kind words mean a lot to us, and we look forward to serving you again in the future.

April 19, 2025

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Very accommodating and quick service while you wait. Friendly and knowledgeable people in.both sales and service. More

by JOHN.BURKE65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremiah Bouie

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Apr 21, 2025

Genesis of New Orleans responded

Thank you, JOHN.BURKE65, for your kind words. We're thrilled to hear that you found our service accommodating and efficient. Our team takes pride in being friendly and knowledgeable, and your feedback reinforces our commitment to providing an exceptional experience for our customers. We appreciate you taking the time to share your positive experience with us.

April 17, 2025

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Friendly and knowledgeable staff with A1 customer service. I will use again for future service appointments More

by JEROMEMAYS79
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 21, 2025

Genesis of New Orleans responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. It's wonderful to know that our staff's friendliness and expertise made an impression. We look forward to welcoming you back for your future service appointments.

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