Ian Martin | Page 28

Ian rocks! Ian Martin was my sales associate, he's fantastic. Ian is super non pressure. Quietly assertive, knowledgeable, responsive. Best part: luxury w no ann Ian Martin was my sales associate, he's fantastic. Ian is super non pressure. Quietly assertive, knowledgeable, responsive. Best part: luxury w no annoying pretense. More

Report | Print

Car buying experience This was my first BMW purchaae, although I have purchased many luxury autos. From the moment I communicated with the internet adviser and ultimately w This was my first BMW purchaae, although I have purchased many luxury autos. From the moment I communicated with the internet adviser and ultimately with Ian Martin the salesmen our experience was excellent! Very professional, explained the sales process, I got a fair price on an outstanding vehicle. Everything was completed as promised from the financing to the delivery...and also we have an Encore deleivery so I can return with any questions about the vehicle. I would highly recommend Otto's BMW to anyone intertesd in purchasing a high quality auto with high quality service. More

Report | Print

Stellar experience... as per usual! Fell in love with the brand and the Otto's BMW dealership 3 years ago when I got my first BMW from Ben Drake. 3 years later, I was assigned to Ian Mar Fell in love with the brand and the Otto's BMW dealership 3 years ago when I got my first BMW from Ben Drake. 3 years later, I was assigned to Ian Martin. I had been looking for a 4 series GranCoupe for a while but wasn't exactly in a rush because... as you can imagine, my old 3 series performed very well still. I was tempted to buy an Audi A6 as I had always been in love with Audis but once again Otto's BMW won me over. Ian showed me a beautiful CPO 428i xDrive GC. With tinted windows. I thought to myself: that's meant to be - as I had always wanted to tint the windows - no need to spend extra on that! Ian agreed to let me take the car home overnight so I can decide whether I really wanted it. Ian and Wilmer both said they would put the car on hold for me. No security deposit as other dealerships would expect. I honestly can't say enough about these guys! Top notch service from start to finish. We scheduled delivery for this morning and there she was, my new 4 series, in the delivery room, freshly detailed... with a personalized message waiting for me. I am completely satisfied! Not only that but I was impressed to see other employees knew my name! I feel very welcome every time I'm there. More

Report | Print

Nice dealership, very easy process. Bought a CPO 750, and the process couldn't have been easier or done more smoothly. Clear communications, simple process and very friendly and knowled Bought a CPO 750, and the process couldn't have been easier or done more smoothly. Clear communications, simple process and very friendly and knowledgeable staff. They gave you the information you needed, asked good questions, but didn't push. Overall very nice work by Ian Martin More

Report | Print

BMW X1 xdrive35i Great service and helpful information. Ian, my sales rep, was courteous, informative, and, most of all, not pushy. He was determined to make me feel c Great service and helpful information. Ian, my sales rep, was courteous, informative, and, most of all, not pushy. He was determined to make me feel comfortable with any decision I made. The car is fabulous, and the deal I got even better. More

Report | Print

Great experience Ian was super helpful and patient. I felt very special when I made my purchase, they were expecting me and had everything ready to go for an efficient Ian was super helpful and patient. I felt very special when I made my purchase, they were expecting me and had everything ready to go for an efficient and informative transaction. More

Report | Print

Terrific experience Ian and Brian took the time to educate me and were very patient. Ian was friendly and I felt no pressure to make decisions. The entire process was f Ian and Brian took the time to educate me and were very patient. Ian was friendly and I felt no pressure to make decisions. The entire process was far more relaxing than I anticipated. I left the dealership completely satisfied. I know from visiting other dealerships that I also got a very good deal at Otto's. More

Report | Print

Wonderful Experience Ian made the experience quick, painless and enjoyable. He answered all of our questions and offered help with anything in the future. This is our seco Ian made the experience quick, painless and enjoyable. He answered all of our questions and offered help with anything in the future. This is our second lease with Otto's BMW and we highly recommend Ian! More

Report | Print

Superior service From the moment I entered the front door to the showroom I was impressed with the genuine attention that I received from the greeter to my amazing sal From the moment I entered the front door to the showroom I was impressed with the genuine attention that I received from the greeter to my amazing salesman. The entire staff was helpful. Ian was wonderful and went over and above to get me what I needed for my new car purchase/lease. More

Report | Print

Exceeded MyExpectations! This was my first BMW purchase and I was definitely impressed with the customer service and friendly staff. Ian Martin was my salesman, and was very This was my first BMW purchase and I was definitely impressed with the customer service and friendly staff. Ian Martin was my salesman, and was very professional, friendly, and helpful. I felt he was knowledgeable and provided exceptional service! More

Report | Print